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No setup menu option RemStar Pro 460P
#1
No setup menu option RemStar Pro 460P
I have received my new CPAP machine and would like to gain access to the Setup menu, however, the 4 options I have do not include it. Instead I have: Therapy, Flex, Heat/Humid, and Ramp.

This is a Philips Respironics RemStar Pro C-Flex+ 460P System One

So far all of the manuals and guides I've found so far insist that the setup menu should be there.

I have tried pressing the knob and ramp buttons down on each menu, plus while the unit is powering on to no luck.

Help?
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#2
RE: No setup menu option RemStar Pro 460P
Hi buschjd,
WELCOME! to the forum.!
Hang in there for answers to your question and good luck to you with your CPAP therapy.
trish6hundred
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#3
RE: No setup menu option RemStar Pro 460P
Here is how you access the setup menu: http://www.apneaboard.com/pr-system-one-...structions

Real simple. Turn dial to Setup, press the ramp button and control button at the same time. This will access the clinician menus. Now turn back to Setup and enter...you're in.
Sleeprider
Apnea Board Moderator
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#4
RE: No setup menu option RemStar Pro 460P
Well, that's the thing... Setup isn't showing on the Home Screen. See the attached picture.
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#5
RE: No setup menu option RemStar Pro 460P
That's a new on on me. I wonder what would happen if you unplugged it, and held down the control knob as you re-power?

Let's do this...look at the back of the machine and find the manufacturing data. This model was discontinued over a year ago. Maybe ask your provider to provide a Dreamstation? I had a DME try to give my wife one of the old 60 series machines, and they quickly upgraded to a new Airsense 10 when I objected. Without the ability to access the clinician menu, you can't even determine the machine run hours to see if this machine is new.
Sleeprider
Apnea Board Moderator
www.ApneaBoard.com

____________________________________________
Download OSCAR Software
Soft Cervical Collar
Optimizing Therapy
Organize your OSCAR Charts
Attaching Files
Mask Primer
How To Deal With Equipment Supplier


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#6
RE: No setup menu option RemStar Pro 460P
The manufacturing date is 10/08/2013
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#7
RE: No setup menu option RemStar Pro 460P
Nice! A 3 year old, discontinued machine with disabled provider menu. You should thank your supplier.

Also, how much deductible and co-pay skin do you have in this game? If more than $400 I would return the machine, and buy a Dreamstation Auto from Amazon. I think you would be surprised how quickly they scramble to make this right...don't threaten, act. Let your insurance know if you return the machine. If you return it, this company cannot collect. You could ask them to show you the clinical menu run hours to prove is is not a returned rental, but we know how that is going to turn out.
Sleeprider
Apnea Board Moderator
www.ApneaBoard.com

____________________________________________
Download OSCAR Software
Soft Cervical Collar
Optimizing Therapy
Organize your OSCAR Charts
Attaching Files
Mask Primer
How To Deal With Equipment Supplier


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#8
RE: No setup menu option RemStar Pro 460P
buschjd,
Did you get this unit through a local DME or supplier? Was this processed through your insurance?
If yes, then you have rights. Return this unit and let your insurance know of the problem.

Demand a fully data capable Auto Cpap, or get your doctor to write a script for one.
http://www.apneaboard.com/wiki/index.php...ne_Choices

If you purchased this unit out of pocket, you may be stuck with it. Sad
OpalRose
Apnea Board Administrator
www.apneaboard.com

_______________________
OSCAR Chart Organization
How to Attach Images and Files.
OSCAR - The Guide
Soft Cervical Collar
Optimizing therapy
OSCAR supported machines
Mask Primer



INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE.  ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.  INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#9
RE: No setup menu option RemStar Pro 460P
This was a handmedown with new accessories after the insurance co. decided to stop covering it after 6 months.
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#10
RE: No setup menu option RemStar Pro 460P
Well, at least you didn't pay for it.

It is an outdated machine, but besides that, the pic you posted of the display screen seems to point to a problem with the unit.

You could order the Clinicians manual and that will give you more detail on the machine.
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

OpalRose
Apnea Board Administrator
www.apneaboard.com

_______________________
OSCAR Chart Organization
How to Attach Images and Files.
OSCAR - The Guide
Soft Cervical Collar
Optimizing therapy
OSCAR supported machines
Mask Primer



INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE.  ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.  INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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