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O2 Ring Insight Pro is crashing - macOS Big Sur
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O2 Ring Insight Pro is crashing - macOS Big Sur
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GeorgeAn
Posts: 5 Threads: 2 Joined: Jul 2020
Machine: ResMed AirSense 10 AutoSet
11-17-2020, 08:52 PM
O2 Ring Insight Pro is crashing - macOS Big Sur
I recently upgraded my Mac with the new OS Big Sur, I can't run the O2 ring software anymore.
is it happening only on me? I have Mac Pro 13" 2017. Thank you!!!! 
sawinglogz
Wiki Editor 
Posts: 1,681 Threads: 47 Joined: Nov 2018
Machine: PR 900X110
11-19-2020, 04:17 PM
RE: O2 Ring Insight Pro is crashing - macOS Big Sur
You're on the bleeding edge!
Send email to Viatom (support@getwellue.com), they'll want to know about the crash so they can fix it. If you can copy and paste the details of the crash for them, I'm sure that would help.
GeorgeAn
Posts: 5 Threads: 2 Joined: Jul 2020
Machine: ResMed AirSense 10 AutoSet
11-22-2020, 07:58 PM
RE: O2 Ring Insight Pro is crashing - macOS Big Sur
Here is their response:
Hi Sorry, the software "O2 Insight pro" can't work for Mac OS 11 Big Sur now. Our engineer have not upgrate it yet. Please work with the phone app "ViHealth" before finished upgration. Sorry fo the inconvenience may caused. Kinds Wellue
sawinglogz
Wiki Editor
Posts: 1,681 Threads: 47 Joined: Nov 2018
Machine: PR 900X110
11-25-2020, 04:29 PM
RE: O2 Ring Insight Pro is crashing - macOS Big Sur
Well, at least they know about the issue.
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O2 Ring Insight Pro is crashing - macOS Big Sur
