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OSCAR not saving data [solved, see post #18]
#1
OSCAR not saving data [solved, see post #18]
Hello,

I installed Oscar release version 1.1.0

All of my daily plots still say "Plots Disabled".  Is this error expected, or has it been fixed in this latest release?  If the latter, does anyone have suggestions as to what I am doing wrong?  Thank you.

With regards,
mjrPdqkLguUgGLE
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#2
RE: OSCAR Release v1.1.0
A few users have seen that on first use. Try closing the app and launching again. Hopefully that will help.

If not, I'm sure one of the devs will jump in.

Cheers,
Damian.
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#3
RE: OSCAR Release v1.1.0
Hello,

I tried your suggestion, but it did not work.  Thanks for trying to help with the graphs.

mjrPdqkLguUgGLE
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#4
RE: OSCAR Release v1.1.0
What model of Dreamstation are you using ? There is a label under the machine
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#5
RE: OSCAR Release v1.1.0
(05-17-2020, 05:40 PM)mjrPdqkLguUgGLE Wrote: Hello,

I installed Oscar release version 1.1.0

All of my daily plots still say "Plots Disabled".  Is this error expected, or has it been fixed in this latest release?  If the latter, does anyone have suggestions as to what I am doing wrong?  Thank you.

I haven't seen this before. Could you send a copy of your OSCAR data folder? Go to Help > Troubleshooting > Create zip of all OSCAR data and then upload the resulting .zip file to @bonjour's dropbox:

https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b
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#6
RE: OSCAR Release v1.1.0
Hello,

You asked for a Dream Station Model number.  I did not see the word model on the bottom.  I did see a lot of numbers.  Which of these is the model number?

Thanks,
mjrPdqkLguUgGLE
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#7
RE: OSCAR Release v1.1.0
It's probably something like "500X110" or "500H110".

I haven't seen your issue before. Could you send a copy of your OSCAR data folder? Go to Help > Troubleshooting > Create zip of all OSCAR data and then upload the resulting .zip file to @bonjour's dropbox:

https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b
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#8
RE: OSCAR Release v1.1.0
Hi,

The model # is DSX500H11.   I uploaded the  OSCAR_DATA.zip file to the bonjours dropbox within the last  hour or two in response to another request.

Thanks,
mjrPdqkLguUgGLE
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#9
RE: OSCAR Release v1.1.0
Thank you for both.

If you run OSCAR and go to Help > Troubleshooting > System Information, what does it say after "Data directory:"?
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#10
RE: OSCAR Release v1.1.0
Hello,

It reads:

C:/Users/Admin/Documents/OSCAR_DATA_ADMIN


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