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OSCAR not saving data [solved, see post #18]
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05-21-2020, 02:05 PM
RE: OSCAR Release v1.1.0
05-23-2020, 08:26 AM
RE: OSCAR Release v1.1.0
08-08-2020, 09:17 PM
RE: OSCAR Release v1.1.0
(05-21-2020, 03:09 PM)mjrPdqkLguUgGLE Wrote: I ran as Admin. I will send you a PM tomorrow with a link to a test version of OSCAR. I've added more diagnostic messages for I/O errors. I'd like you to run that test version and then send us the debug log. Hopefully we will find out what is going on with your permission settings!
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
08-10-2020, 03:17 PM
RE: OSCAR Release v1.1.0
(05-21-2020, 03:09 PM)mjrPdqkLguUgGLE Wrote: I ran as Admin. I am sending you a PM with a link to an installer for a test version of OSCAR. This is a development version and has not been extensively tested. I have added code to place messages in the debug log if any attempt to create and/or open a file fails. Please install and run this version of OSCAR and import data. Be sure you are logged on with the same account when you install and when you run OSCAR. Using different accounts on one computer could cause Windows security problems. When you first run OSCAR, it will ask you if you want to use a directory OSCAR_Data-master. Say 'yes' and allow OSCAR to create a new directory of this name. OSCAR will then ask if you want to migrate Sleepyhead data. You can respond 'yes' if you want to do that or 'no' if you don't. Then create a new profile and import from your SD card. If it is working, all is good. If not, use 'Help/Troubleshooting/Create zip of OSCAR diagnostic logs'. Send us that zip file. If you want to examine the debug log yourself, it is in OSCAR_Data-master/logs/debug.txt. Search for the string "warning:". I will also be breaking these posts into a separate thread so we can focus just on this problem in one thread.
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
08-11-2020, 09:05 AM
RE: [split] OSCAR not saving data
The posts about your problem are now in this thread. Please post replies here instead of as PMs.
Thanks.
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
RE: [split] OSCAR not saving data
My answers to your questions are in red.
mjrPdqkLguUgGLE Wrote:GuyScharf Wrote:Your security settings look the same as on my laptop. So I don't know what is going on with your computer. But the "Access is denied" message indicates what is probably a permissions problem.Hello,
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
RE: [split] OSCAR not saving data
fyi to anyone reading this thread: the work-around to bypass this Windows security/permissions problem was to place OSCAR_Data in some folder other than the Documents folder. Instructions for doing that are (generalized rather than specific to this user):
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
08-13-2020, 09:44 AM
RE: [split] OSCAR not saving data
Is this a standard restriction that Windows sometimes applies to a user's Documents directory, or was it unique to this computer?
RE: [split] OSCAR not saving data
No, this is not a standard restriction. In the previous case, this was a problem with user-set permissions for the Documents folder. In this case, I'm not even sure it was a Windows restriction but perhaps some security program. We won't know for sure unless OP reports back what his "guru" found.
Windows does restrict on writing to Program Files or Program files (x86).
The current version of OSCAR is 1.2.0. We recommend upgrading from any earlier version.
Useful links Download OSCAR Best way to organize charts How to attach charts to your post Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. |
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