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OSCAR - problem printing reports on Mac
#1
OSCAR - problem printing reports on Mac
I got this email from a buddy of mine a little while ago.  He's not a member here, so I'm passing this along.

In my case (his too) we use Mac OS.  I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet.  He tried printing a report tonight for the first time since installing Oscar and had this problem:

>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<

I dd ask him about printer settings and I got this:

>>>
I've done the printer scale checking.... no improvement....
<<<

He re-installed Sleepyhead and printed the report with no problem.

I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours.  Until then, has anyone come across a problem like this yet?
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#2
RE: OSCAR - problem printing reports on Mac
There is a known problem with the Statistics report only printing one page. This is fixed for the next release of Oscar.
Useful links
Download OSCAR
Best way to organize charts
How to attach charts to your post

Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#3
RE: OSCAR - problem printing reports on Mac
Thanks - that's the page I ran into problems with when I was testing a few minutes ago.

I did see that the other reports worked fine.

I will pass this info along.  When you said, "next release", do you know when we can expect that?

Thanks.
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#4
RE: OSCAR - problem printing reports on Mac
Sorry, we do not have a release date planned yet.
Useful links
Download OSCAR
Best way to organize charts
How to attach charts to your post

Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#5
RE: OSCAR - problem printing reports on Mac
(08-09-2019, 06:48 PM)KSMatthew Wrote: I got this email from a buddy of mine a little while ago.  He's not a member here, so I'm passing this along.

In my case (his too) we use Mac OS.  I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet.  He tried printing a report tonight for the first time since installing Oscar and had this problem:

>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<

I dd ask him about printer settings and I got this:

>>>
I've done the printer scale checking.... no improvement....
<<<

He re-installed Sleepyhead and printed the report with no problem.

I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours.  Until then, has anyone come across a problem like this yet?
KSM

Same issues on my Mac (Mohave 10.14.6) printing to both a Brother J5830DW All in one and an HP Laser. PDFs will only generate a first page. Mine cuts off after the Max  EPR line under Pressure Statistics and the fonts are all enlarge - suspect them to be 14 or 16 pt. Results also in some entries taking up 2 lines.

Will wait and see when it gets fixed. Don't need a printed report again until Feb and if needed may go to my windoze machine to do it (or Sleepyhead)
Homer

Advisory Members serve as an "Advisory Committee" to help shape Apnea Board's rules & policies. Monitors are also Advisory Members, just with Extra Work assigned.

Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#6
RE: OSCAR - problem printing reports on Mac
(08-09-2019, 10:01 PM)Homerec130 Wrote:
(08-09-2019, 06:48 PM)KSMatthew Wrote: I got this email from a buddy of mine a little while ago.  He's not a member here, so I'm passing this along.

In my case (his too) we use Mac OS.  I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet.  He tried printing a report tonight for the first time since installing Oscar and had this problem:

>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<

I dd ask him about printer settings and I got this:

>>>
I've done the printer scale checking.... no improvement....
<<<

He re-installed Sleepyhead and printed the report with no problem.

I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours.  Until then, has anyone come across a problem like this yet?
KSM

Same issues on my Mac (Mohave 10.14.6) printing to both a Brother J5830DW All in one and an HP Laser. PDFs will only generate a first page. Mine cuts off after the Max  EPR line under Pressure Statistics and the fonts are all enlarge - suspect them to be 14 or 16 pt. Results also in some entries taking up 2 lines.

Will wait and see when it gets fixed. Don't need a printed report again until Feb and if needed may go to my windoze machine to do it (or Sleepyhead)

My buddy needed his report this week - he reinstalled Sleepyhead and printed it.  I'll need my report in Oct.
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