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OSCAR won't load [solved, see post #9]
#1
OSCAR won't load [solved, see post #9]
I loaded OSCAR the other day and it ran fine for a couple days but today it starts to load my profile and quits. I tried the suggestions on her and removed and reinstalled several times but it still starts to load my profile and then quits. I do not understand nor do I know how to solve it. Please help.
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#2
RE: OSCAR won't load
Also;after I uninstall and reinstall it and is tries to start it automatically tries to load my profile so it seems not all files are being removed during uninstall.
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#3
RE: OSCAR won't load
It will really help to know what operating system you are using. Also, are all the OSCAR files in their default location, or did you locate them elsewhere?
Crimson Nape
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www.ApneaBoard.com
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Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

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#4
RE: OSCAR won't load
Sorry; I am running Windows 10 and installing the 64bit version of OSCAR. I let the installer load the files where it wanted, I did not interfere with that.
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#5
RE: OSCAR won't load
Have you tried rebooting your system?
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#6
RE: OSCAR won't load
Yes, I rebooted after every uninstall and after each install.
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#7
RE: OSCAR won't load
What are you running for AntiVirus? Look in the system tray and try turning it off for a few minutes while trying to start.

Did you change user profiles? Data is stored in the User area and Windows protects user data per user.

I would not have uninstalled but since you did, you may want to uninstall again and do complete cold reboot before the re-install.
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#8
RE: OSCAR won't load
Please look at the OSCAR_Data\logs directory. There should be a number of files named debug*.txt.  Please post the first 50 lines of the debug.txt file. That will let me know which graphics driver your copy of OSCAR is using and suggest a possible fix to the problem.
Useful links
Download OSCAR (current version is 1.4.0)
Best way to organize charts
How to attach charts to your post

Apnea Board Monitors are members who help oversee the smooth functioning of the Board. They are also members of the Advisory Committee which helps shape Apnea Board's rules & policies. Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#9
RE: OSCAR won't load
Here is what I did: I uninstalled OSCAR and rebooted my laptop, I then found the OSCAR folder in my Windows Users folder and deleted the OSCAR folder and it's contents, I then rebooted my laptop again, reinstalled OSCAR, rebooted laptop, completed new profile and daily information would not show. I then reloaded the grafix drivers for my laptop and then OSCAR worked and showed as expected. Thank you for all the help !
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#10
RE: OSCAR won't load
(09-02-2022, 12:06 AM)GuyScharf Wrote: Please look at the OSCAR_Data\logs directory. There should be a number of files named debug*.txt.  Please post the first 50 lines of the debug.txt file. That will let me know which graphics driver your copy of OSCAR is using and suggest a possible fix to the problem.

What I think is the exact same thing happened to me several days ago.  I tried to follow #9 instructions, but did not fix the problem.  Should I present to you my debug.txt list?
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