OSCAR won't load [solved, see post #9]

[RickB]

I loaded OSCAR the other day and it ran fine for a couple days but today it starts to load my profile and quits. I tried the suggestions on her and removed and reinstalled several times but it still starts to load my profile and then quits. I do not understand nor do I know how to solve it. Please help.

[RickB]

Also;after I uninstall and reinstall it and is tries to start it automatically tries to load my profile so it seems not all files are being removed during uninstall.

[Crimson Nape]

It will really help to know what operating system you are using. Also, are all the OSCAR files in their default location, or did you locate them elsewhere?

[RickB]

Sorry; I am running Windows 10 and installing the 64bit version of OSCAR. I let the installer load the files where it wanted, I did not interfere with that.

[Crimson Nape]

Have you tried rebooting your system?

[RickB]

Yes, I rebooted after every uninstall and after each install.

[B1Sailor]

What are you running for AntiVirus? Look in the system tray and try turning it off for a few minutes while trying to start.

Did you change user profiles? Data is stored in the User area and Windows protects user data per user.

I would not have uninstalled but since you did, you may want to uninstall again and do complete cold reboot before the re-install.

[GuyScharf]

Please look at the OSCAR_Data\logs directory. There should be a number of files named debug*.txt.  Please post the first 50 lines of the debug.txt file. That will let me know which graphics driver your copy of OSCAR is using and suggest a possible fix to the problem.

[RickB]

Here is what I did: I uninstalled OSCAR and rebooted my laptop, I then found the OSCAR folder in my Windows Users folder and deleted the OSCAR folder and it's contents, I then rebooted my laptop again, reinstalled OSCAR, rebooted laptop, completed new profile and daily information would not show. I then reloaded the grafix drivers for my laptop and then OSCAR worked and showed as expected. Thank you for all the help !

[jmayer180]

Please look at the OSCAR_Data\logs directory. There should be a number of files named debug*.txt.  Please post the first 50 lines of the debug.txt file. That will let me know which graphics driver your copy of OSCAR is using and suggest a possible fix to the problem.

What I think is the exact same thing happened to me several days ago.  I tried to follow #9 instructions, but did not fix the problem.  Should I present to you my debug.txt list?