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PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
#1
PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
PLEASE HELP!!!! I CAN'T GET THE ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD. What am I doing wrong???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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#2
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
Hi lsteele75,
WELCOME! to the forum.!
Hang in there for answers to your question about the software.
Much success to you with your CPAP therapy.
trish6hundred
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#3
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
You got the EncoreBasic 2.4.8 off the Apneaboard? http://www.apneaboard.com/forums/Thread-...s-Machines
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#4
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
If you got the file from the source that Sleeprider mentioned in his post, check the autoresponder email... it lists what the exact file size should be. Make sure your downloaded file is the same size. Many times, if you download large files like this during high network traffic times in your local area, it will corrupt the download file.

I suggest downloading the file between 11 pm and 9 am local time. Early mornings are usually better.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.



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#5
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
Yes, requested it per instructions. Downloaded it but can't get it to extract. Every time I try, I get a message that says the file folder is empty. Dont-knowDont-know
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#6
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
(02-20-2015, 11:09 PM)SuperSleeper Wrote: If you got the file from the source that Sleeprider mentioned in his post, check the autoresponder email... it lists what the exact file size should be. Make sure your downloaded file is the same size. Many times, if you download large files like this during high network traffic times in your local area, it will corrupt the download file.

I suggest downloading the file between 11 pm and 9 am local time. Early mornings are usually better.

I downloaded it with no problem. The file size looks right. The problerm I'm having is that, even though the files show up in my dowloads as compressed, when I try to extract, I get a message that says the file folder is empty :-(. I'm VERY frustrated!!!!!!!!!!
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#7
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
What archiving program are you using? There are five files in the zip file, and they should be visible to you. Many archiving programs will work WinZip 7Zip IZArc etc. If you double click the archive and it opens the five files should be extracted to C:\sleepyhead.
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#8
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
I know I'm not a computer genius, but I'm fairly comfortable navigating around computer software. However, at the moment, I feel like the mayor of Stupidville. I have no idea what archiving program my computer uses, and I am furious that I can't get this stupid program to unzip!
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#9
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
Double click the file. A program should open by default to view and extract the files. If nothing happens, install one of the programs I listed above.
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#10
RE: PLEASE HELP!!!! CAN'T GET ENCORE BASIC FILES TO EXTRACT AFTER DOWNLOAD
None of the suggestions have worked, so I'm starting over with downloading the program again. Do I want to open, save, or save as once it's downloaded????
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