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PR DreamStation Service Required?
#1
PR DreamStation Service Required?
Hi All,


I was awakened about 12:30 am to find my machine shut down, beeping and displaying the following:

Service Required! 011719-04881

I unplugged the machine from power for a few minutes and then reconnected it. The error code did not reappear. A subsequent self-test and use for the rest of the morning were both acceptable.

Can anyone shed light on the meaning of this code?

Thanks.
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#2
RE: PR DreamStation Service Required?
See here for the service manual:

http://www.apneaboard.com/forums/Thread-...Only-FILES

I don't see anything about that particular numeric code.
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#3
RE: PR DreamStation Service Required?
Did you have a brief power blackout or brownout that may have caused the machine to register it as a fault?
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under  Big Grin -
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#4
RE: PR DreamStation Service Required?
It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.
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#5
RE: PR DreamStation Service Required?
(08-21-2020, 02:08 PM)WSHenry Wrote: It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.

We have both blackouts and brownouts in Australia, fortunately far less often than we used to have.

A brownout (significant supply voltage drop) won't always "kill" the digital clock in the microwave and other mains connected clocks, but a blackout always has them flashing and needing a reset.

If you had that situation on the morning after your machine shut down then it would suggest a blackout for a few seconds was the culprit. 

Of course it could just be the vagaries of an electronic device having a "hiccup" .. Dont-know
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under  Big Grin -
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#6
RE: PR DreamStation Service Required?
Hi WSHenry,
Be sure to use a good surge protector with your machine. Just the same as you would with your computers or tv's.
OpalRose
Apnea Board Administrator
www.ApneaBoard.com

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#7
Exclaimation 
RE: PR DreamStation Service Required?
Hi,

Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.

I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.

Isn't electronics fun?
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#8
RE: PR DreamStation Service Required?
(08-25-2020, 08:23 PM)WSHenry Wrote: Hi,

Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.

I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.

Isn't electronics fun?

This page needs a "Like" button so we can acknowledge a comment without necessarily typing a response.  Thumbs-up-2 

Hopefully it gives you no further problems.
Big Grin
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under  Big Grin -
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