PR DreamStation Service Required?
Hi All,
I was awakened about 12:30 am to find my machine shut down, beeping and displaying the following:
Service Required! 011719-04881
I unplugged the machine from power for a few minutes and then reconnected it. The error code did not reappear. A subsequent self-test and use for the rest of the morning were both acceptable.
Can anyone shed light on the meaning of this code?
Thanks.
RE: PR DreamStation Service Required?
See here for the service manual:
http://www.apneaboard.com/forums/Thread-...Only-FILES
I don't see anything about that particular numeric code.
RE: PR DreamStation Service Required?
Did you have a brief power blackout or brownout that may have caused the machine to register it as a fault?
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under

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RE: PR DreamStation Service Required?
It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.
RE: PR DreamStation Service Required?
(08-21-2020, 02:08 PM)WSHenry Wrote: It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.
We have both blackouts and brownouts in Australia, fortunately far less often than we used to have.
A brownout (significant supply voltage drop) won't always "kill" the digital clock in the microwave and other mains connected clocks, but a blackout always has them flashing and needing a reset.
If you had that situation on the morning after your machine shut down then it would suggest a blackout for a few seconds was the culprit.
Of course it could just be the vagaries of an electronic device having a "hiccup" ..
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under

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RE: PR DreamStation Service Required?
Hi WSHenry,
Be sure to use a good surge protector with your machine. Just the same as you would with your computers or tv's.
OpalRose
Apnea Board Administrator
www.ApneaBoard.com
OSCAR Chart Organization
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-25-2020, 08:23 PM
RE: PR DreamStation Service Required?
Hi,
Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.
I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.
Isn't electronics fun?
RE: PR DreamStation Service Required?
(08-25-2020, 08:23 PM)WSHenry Wrote: Hi,
Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.
I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.
Isn't electronics fun?
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Hopefully it gives you no further problems.
- They are not spelling/grammar errors.. I live in Australia, we do it differently Down Under

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