Getting a replacement machine on Wednesday. I brought the SD card to her office and she couldn't read it. It said there was no data on the card. She'll need to come to my house to see the machine. Well I inserted the card into my computer and brought up all the data in ResScan. She wasn't the least bit surprised that I had ResScan, knew how to use it and that I had changed all sorts of settings since April.
All they cared about was compliance. I printed a couple of reports from ResScan to give to her. Guess that wasn't enough to prevent them from replacing the machine.