Post Reply 
Philips DS560P + Encore Pro
Author Message
marc r Offline
UNREGISTERED MEMBER

Posts: 2
Joined: Mar 2014

Machine: resmed
Mask Type: Full face mask
Mask Make & Model: s9
Humidifier: s9
CPAP Pressure: 5.0
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #1
Question Philips DS560P + Encore Pro
During a recent Sleep Study my provider used a current REMstar Auto to determine my levels. I copied the SD card's data and used Encore Pro 2.4.12.2 to successfully download all the reports. I now have for a daily CPAP a new Respironics DS560P and when I attempted to read the Data, I am getting fault messages that it cannot read the data..... Is anyone aware that the 560P Data is no longer compatible with Pro 2.4.12.2? It is able to be read with Sleepyhead. I have friend who is a retired physician that I will be sending the data to him and he would like that higher level of information.
(This post was last modified: 05-22-2014 11:45 AM by marc r.)
05-22-2014 11:44 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Bama Rambler Offline

Preferred Members-2

Posts: 213
Joined: Feb 2014

Machine: Respironics System One DS460TS
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: DS6T
CPAP Pressure: 15 cmH2O
CPAP Software: SleepyHead EncoreBasic

Other Comments: xPAP, Best thing since sliced bread!

Sex: Male
Location: Southwest Alabama

Post: #2
RE: Philips DS560P + Encore Pro
That's a old version of Encore Pro the latest version is 2.13. The old version isn't compatible with the latest machines.
What operating system are you using?

SleepyHead is a much better package and is able to read the data from your machine.
05-22-2014 11:59 AM
Find all posts by this user Post Reply Quote this message in a reply
marc r Offline
UNREGISTERED MEMBER

Posts: 2
Joined: Mar 2014

Machine: resmed
Mask Type: Full face mask
Mask Make & Model: s9
Humidifier: s9
CPAP Pressure: 5.0
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #3
RE: Philips DS560P + Encore Pro
Bama,

Thank you for the prompt reply! That now makes sense (new Hardware / New Software Version required) as I just downloaded the Encore "Basic" 2.2.2.0 that's generously provided by this site. It read the data with no difficulty..... Regarding your suggestion of "Sleepyhead".... does it provide data that Encore "Basic" does not?

Best regards,

Marc



(05-22-2014 11:59 AM)Bama Rambler Wrote:  That's a old version of Encore Pro the latest version is 2.13. The old version isn't compatible with the latest machines.
What operating system are you using?

SleepyHead is a much better package and is able to read the data from your machine.
05-22-2014 12:08 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
SuperSleeper Offline

Administrators

Posts: 9,976
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #4
RE: Philips DS560P + Encore Pro
Marc - check your PMs (Private Messages)... just sent you some info on EncorePro (newer version).

Coffee

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

05-22-2014 12:36 PM
Find all posts by this user Post Reply Quote this message in a reply
trish6hundred Offline

Advisory Members

Posts: 6,453
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: Philips DS560P + Encore Pro
Hi marc r,
WELCOME! to the forum.!
Hang in there for more responses to your post, best of luck to you with your CPAP therapy and the new machine.

trish6hundred
05-22-2014 01:05 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Bama Rambler Offline

Preferred Members-2

Posts: 213
Joined: Feb 2014

Machine: Respironics System One DS460TS
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: DS6T
CPAP Pressure: 15 cmH2O
CPAP Software: SleepyHead EncoreBasic

Other Comments: xPAP, Best thing since sliced bread!

Sex: Male
Location: Southwest Alabama

Post: #6
RE: Philips DS560P + Encore Pro
(05-22-2014 12:08 PM)marc r Wrote:  Bama,

Thank you for the prompt reply! That now makes sense (new Hardware / New Software Version required) as I just downloaded the Encore "Basic" 2.2.2.0 that's generously provided by this site. It read the data with no difficulty..... Regarding your suggestion of "Sleepyhead".... does it provide data that Encore "Basic" does not?

Best regards,

Marc
Marc,
SleepyHead doesn't necessarily provide more data than Basic does, but it's a lot more flexible than Encore Basic or even Pro is. It also provides wave flow data indefinitely, whereas Encore only provides a couple of days worth. I have all three packages installed and I like SleepyHead the best. I only use Encore to print reports for the Doc as that's what they're used to seeing.
05-22-2014 04:04 PM
Find all posts by this user Post Reply Quote this message in a reply
Spencer Chou Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: Systemone 561
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: 561
CPAP Pressure: unsure
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #7
RE: Philips DS560P + Encore Pro
Hi Bama,
I tried to install EncorePro, but it fails at "installation of SQL Server Express failed"... Did you see this kind of issues before??

Best Regards,
Spencer

(05-22-2014 04:04 PM)Bama Rambler Wrote:  Marc,
SleepyHead doesn't necessarily provide more data than Basic does, but it's a lot more flexible than Encore Basic or even Pro is. It also provides wave flow data indefinitely, whereas Encore only provides a couple of days worth. I have all three packages installed and I like SleepyHead the best. I only use Encore to print reports for the Doc as that's what they're used to seeing.
08-17-2014 07:41 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Spencer Chou Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: Systemone 561
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: 561
CPAP Pressure: unsure
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #8
RE: Philips DS560P + Encore Pro
Finally, I have found the root cause and solve the issue, and install the software successfully.

(08-17-2014 07:41 PM)Spencer Chou Wrote:  Hi Bama,
I tried to install EncorePro, but it fails at "installation of SQL Server Express failed"... Did you see this kind of issues before??

Best Regards,
Spencer

(05-22-2014 04:04 PM)Bama Rambler Wrote:  Marc,
SleepyHead doesn't necessarily provide more data than Basic does, but it's a lot more flexible than Encore Basic or even Pro is. It also provides wave flow data indefinitely, whereas Encore only provides a couple of days worth. I have all three packages installed and I like SleepyHead the best. I only use Encore to print reports for the Doc as that's what they're used to seeing.
08-20-2014 11:33 AM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Encore Pro Software boatman 26 23,737 11-30-2016 08:44 AM
Last Post: OpalRose
  philips remstar auto a-flex skylersdad 2 176 11-29-2016 05:47 PM
Last Post: trish6hundred
  [Equipment] airsense 10 with philips dreamweaver mask abrun7 4 240 11-15-2016 05:27 PM
Last Post: edfreeman
  Ever try to call Philips Respironics for tech support? old dude 9 5,086 11-14-2016 12:27 AM
Last Post: Md Hoq
  Philips system one noisy jpsantell 2 270 10-29-2016 10:54 AM
Last Post: robysue
  advice please for Philips Respironics DreamStation gobisubbu 4 1,017 10-21-2016 06:21 PM
Last Post: Bompa
  Philips Amara View bugo 29 1,962 09-16-2016 06:57 PM
Last Post: edfreeman

Forum Jump:

Who's Online (Complete List)