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Phillips Remstar Humidifer
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davec2861 Offline

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Posts: 2
Joined: Apr 2012

Machine: phillips system one
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: none
CPAP Pressure: 12
CPAP Software: Not using software

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Sex: Male
Location:

Post: #1
Phillips Remstar Humidifer
Good Day

The controls for the heated humidifer are not showing up on my Phillips REMstar Plus C-Flex machine any more. Also the humidifer isn't getting hot any more. Any idea what the problem is?

Thanks in advance
04-02-2012 09:31 AM
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Rritch Offline

Preferred Members-2

Posts: 107
Joined: Feb 2012

Machine: Respironics System One Pro (450)
Mask Type: Nasal mask
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Humidifier: Respironics System One
CPAP Pressure: 10
CPAP Software: SleepyHead

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Sex: Male
Location: NoVA USA

Post: #2
RE: Phillips Remstar Humidifer
It is possible that the humidifier has been disabled in the clinician menu. The manual is available via email from this site. Follow this link and scroll down to section 3 for instructions. You can access the clinician settings by highlighting settings and then hold down the select and ramp button for at least 5 seconds.
04-02-2012 09:39 AM
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greatunclebill Offline

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Posts: 549
Joined: Feb 2012

Machine: Respironics System one Auto A-Flex
Mask Type: Full face mask
Mask Make & Model:
Humidifier: System one
CPAP Pressure: 8-12
CPAP Software: SleepyHead EncoreViewer

Other Comments: quattro fx full face

Sex: Male
Location: L.A. (Lower Alabama)

Post: #3
RE: Phillips Remstar Humidifer
(04-02-2012 09:31 AM)davec2861 Wrote:  Good Day

The controls for the heated humidifer are not showing up on my Phillips REMstar Plus C-Flex machine any more. Also the humidifer isn't getting hot any more. Any idea what the problem is?

Thanks in advance

welcome to the forum.

first, unhook, detach and unplug everything you have. leave it apart a few minutes, reassemble and plug it in. see if that helps. if that don't help you need to talk to the place where you got it. you don't really know if the unit itself or the heater is bad, if something is bad.
04-02-2012 09:40 AM
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davec2861 Offline

New Members

Posts: 2
Joined: Apr 2012

Machine: phillips system one
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: none
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #4
RE: Phillips Remstar Humidifer
That worked
Thanks for the help!

(04-02-2012 09:40 AM)greatunclebill Wrote:  
(04-02-2012 09:31 AM)davec2861 Wrote:  Good Day

The controls for the heated humidifer are not showing up on my Phillips REMstar Plus C-Flex machine any more. Also the humidifer isn't getting hot any more. Any idea what the problem is?

Thanks in advance

welcome to the forum.

first, unhook, detach and unplug everything you have. leave it apart a few minutes, reassemble and plug it in. see if that helps. if that don't help you need to talk to the place where you got it. you don't really know if the unit itself or the heater is bad, if something is bad.
04-02-2012 10:04 AM
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greatunclebill Offline

Members-b

Posts: 549
Joined: Feb 2012

Machine: Respironics System one Auto A-Flex
Mask Type: Full face mask
Mask Make & Model:
Humidifier: System one
CPAP Pressure: 8-12
CPAP Software: SleepyHead EncoreViewer

Other Comments: quattro fx full face

Sex: Male
Location: L.A. (Lower Alabama)

Post: #5
RE: Phillips Remstar Humidifer
(04-02-2012 10:04 AM)davec2861 Wrote:  That worked
Thanks for the help!

you're welcome. reboot is a term that i think came about with the advent of computers and modems. little did we know it works for many other things, we've been doing it for years and didn't know the name. LOL......
04-02-2012 10:10 AM
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SuperSleeper Offline

Administrators

Posts: 9,973
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #6
RE: Phillips Remstar Humidifer
Yep, Bill is right.

I always tell my friends and family who have computer issues:

REBOOTING solves 90% of all computer problems. Smile

That said, it probably woudn't hurt for you to also get a copy of your clinician manual as Rritch suggested... it's better to have it and not need it than to need it and not have it.

Sleep-well

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

04-02-2012 10:31 AM
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Jaygee Offline

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Posts: 5
Joined: Apr 2012

Machine: Phillips Respironics DS150
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: Phillips Rerspironics
CPAP Pressure: 9
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #7
RE: Phillips Remstar Humidifer
(04-02-2012 09:31 AM)davec2861 Wrote:  Good Day

The controls for the heated humidifer are not showing up on my Phillips REMstar Plus C-Flex machine any more. Also the humidifer isn't getting hot any more. Any idea what the problem is?

Thanks in advance

I had a similar problem recently with my Phillips Remstar System One...the humidifier stopped heating and I noticed a blinking humidifier indicator light. The medical provider switched the humidifier to see if it was bad but that didn't make any diffrence so they gave me a new control unit. It works now.
04-09-2012 09:28 AM
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