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Picking up my APAP machine next week; anything I should do at DME / before first use?
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DariaVader Offline
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Posts: 1,825
Joined: Nov 2014

Machine: Resmed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10 for Her
Humidifier: H5i humidifier with ClimateLine heated hose
CPAP Pressure: 8-15
CPAP Software: SleepyHead

Other Comments: diabetes II, Thyroidectomized, Primary Immune Deficiency, and the list goes on :P

Sex: Female
Location: Oregon

Post: #11
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
and keep a close eye on the creditcard activity....

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
Tongue Suck Technique for prevention of mouth breathing:
  • Place your tongue behind your front teeth on the roof of your mouth
  • let your tongue fill the space between the upper molars
  • gently suck to form a light vacuum
Practising during the day can help you to keep it at night

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
11-11-2015 07:15 PM
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StoopidMonkey81 Offline

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Posts: 67
Joined: Oct 2015

Machine: ResMed AirSense 10 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: Integrated + ClimateLineAir Tube
CPAP Pressure: 9.8-14, EPR 3
CPAP Software: SleepyHead

Other Comments: Started therapy November 20, 2015

Sex: Male
Location: NJ

Post: #12
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Has anybody had any luck getting Apria to add the "I must be notified within 30 days of any issues with payments from the insurance company" to their contracts? I've not much experience in haggling, etc, and the thought of taking a print-out contract, modifying it, and having a manager sign it to make it so just seems so unlikely to succeed without major pushback.
11-12-2015 06:31 AM
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StoopidMonkey81 Offline

Preferred Members

Posts: 67
Joined: Oct 2015

Machine: ResMed AirSense 10 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: Integrated + ClimateLineAir Tube
CPAP Pressure: 9.8-14, EPR 3
CPAP Software: SleepyHead

Other Comments: Started therapy November 20, 2015

Sex: Male
Location: NJ

Post: #13
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Headed to Apria today to pick up the machine. Looking for any experiences with the suggested contract modification above or if anybody has ever been refused a new unit once it's discovered that the unit they provided was a refurb. Am I entitled to a brand new machine if I insist on it, or is the answer likely to be "Refurb is as good as new, take it or leave it."?
11-16-2015 06:27 AM
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esrepairman Offline

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Posts: 22
Joined: Nov 2015

Machine: Phillips Respironics AUTO 60 series
Mask Type: Full face mask
Mask Make & Model: Quattro Air
Humidifier: System One
CPAP Pressure: 16cm
CPAP Software: EncoreViewer Other Software

Other Comments:

Sex: Male
Location:

Post: #14
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
(11-16-2015 06:27 AM)StoopidMonkey81 Wrote:  Am I entitled to a brand new machine if I insist on it, or is the answer likely to be "Refurb is as good as new, take it or leave it."?
Yes, insist on it. You should even be able to ask them to bring it out in the box and set it right in front of you. Refurbished could be a machine with just a few hours on it or thousands of hours. You are paying for a new machine. As others suggested, I would also ask to try on other masks as well, F/F, nasal and nasal pillows.
11-16-2015 07:28 AM
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OpalRose Offline

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Posts: 3,180
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #15
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Definetly insist on a new machine. I don't use Apria, but my DME gave me a used machine and I didn't realize it until I got the Clinicians manual and checked the Blower/machine hours.

They erased the user hours, but machine hours cannot be erased or reset. I had used it for a few weeks when I found out. I complained and they ordered me a brand new machine without complaint.

OpalRose
11-16-2015 08:43 AM
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StoopidMonkey81 Offline

Preferred Members

Posts: 67
Joined: Oct 2015

Machine: ResMed AirSense 10 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: Integrated + ClimateLineAir Tube
CPAP Pressure: 9.8-14, EPR 3
CPAP Software: SleepyHead

Other Comments: Started therapy November 20, 2015

Sex: Male
Location: NJ

Post: #16
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Just got home with my shiny new toy! It was indeed brand new and the Apria rep had no problem showing that to me in the Clinical Menu. He was pretty straightforward and said the only time that office issued refurbed equipment was in cases where the customer was paying out of pocket (possibly at a discounted rate). No dice on getting the payment notification language added to the contract as he was only the tech and that all the contract / accounting stuff has been outsourced to the central office and was not dealt with at the branch level anymore. He seemed to think that as long as I met compliance standards there shouldn't be an issue with the insurance company (but feel free to tell me otherwise if that's not typical with Apria). I also was steered towards the P10 pillows to start since he said I'd likely run into the same leak problems (side sleeper) I had at the sleep study and he'd only recommend a FFM as a last resort if I couldn't keep my mouth shut. Smile Which, at the moment, I don't see as being a problem. I'm not going to start until Friday night just in case I can't fall asleep again like in the sleep study. Wish me luck!
11-16-2015 05:08 PM
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OpalRose Offline

Monitors

Posts: 3,180
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #17
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Sounds good, it seems like you lucked out with the DME.

Also, the P10 is a good mask to start with. If you are going to wait until Friday, at least get it set up and put your mask on while reading or watching TV for a few hours each day. This really does help in getting used to it.

OpalRose
11-16-2015 05:17 PM
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cate1898 Offline

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Posts: 784
Joined: Aug 2015

Machine: PR System One 560BT Auto
Mask Type: Nasal pillows
Mask Make & Model: P10's/backup-DreamWear
Humidifier: PR attached
CPAP Pressure: 8.5 - 13. A-Flex 3
CPAP Software: SleepyHead

Other Comments: Began CPAP Therapy Sept. 11, 2015. Hx Hypertension, Post Graves Disease, chronic migraines.

Sex: Female
Location: Southern Ontario//SW Florida

Post: #18
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Glad to hear you got a brand spanking new shiny toy!! Good luck with your therapy and keep us posted!

APNEABOARD - A great place to be if you're a hosehead!! Rolleyes

-------------------------------------------------------------------------------------------------
EVERY ACCOMPLISHMENT BEGINS WITH THE DECISION TO TRY!
11-16-2015 05:18 PM
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Sleeprider Online
Wiki Editor
Advisory Members

Posts: 3,368
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #19
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
If you can make the nasal pillows work for you, you'll be very happy. A full face is just so confining, I don't know how anyone does it. Nasal pillows actually open your nasal passages and can turn a mouth breather into a nose breather. I believe! Good luck.

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11-16-2015 05:22 PM
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DariaVader Offline
Apnea Board Facebook Editor
Monitors

Posts: 1,825
Joined: Nov 2014

Machine: Resmed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10 for Her
Humidifier: H5i humidifier with ClimateLine heated hose
CPAP Pressure: 8-15
CPAP Software: SleepyHead

Other Comments: diabetes II, Thyroidectomized, Primary Immune Deficiency, and the list goes on :P

Sex: Female
Location: Oregon

Post: #20
RE: Picking up my APAP machine next week; anything I should do at DME / before first use?
Sleep-on-pillow

here's hoping for a great first night tonight...

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
Tongue Suck Technique for prevention of mouth breathing:
  • Place your tongue behind your front teeth on the roof of your mouth
  • let your tongue fill the space between the upper molars
  • gently suck to form a light vacuum
Practising during the day can help you to keep it at night

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
11-16-2015 05:35 PM
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