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Power Outage.........HELP!
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SylviaT Offline

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Posts: 30
Joined: Jun 2016

Machine: Philips Respironics DreamStation Auto CPAP
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamwear
Humidifier: Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

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Sex: Female
Location: Emerald Coast - Florida

Post: #1
Power Outage.........HELP!
We just had a major hail storm that came through and lost power. When it came back on my CPAP machine was beeping and now is showing a "service required" alert. Won't even work at all! HLEP!
06-16-2016 07:11 PM
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OpalRose Offline

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Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #2
RE: Power Outage.........HELP!
Unplug the machine and wait a few minutes before turning back on. This should reboot the machine.

OpalRose
06-16-2016 07:23 PM
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DeepBreathing Offline
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Posts: 2,296
Joined: Sep 2013

Machine: Resmed S9 VPAP Adapt
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Resmed H5i
CPAP Pressure: EPAP: 9 - 15 PS: 3 - 10
CPAP Software: ResScan SleepyHead

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Sex: Male
Location: Perth, Western Australia

Post: #3
RE: Power Outage.........HELP!
What Opal said. If that doesn't work, disconnect the humidifier, unplug and reboot. (This will isolate the fault in the unlikely event that the humidifier is the problem).

DeepBreathing
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
06-16-2016 07:26 PM
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SylviaT Offline

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Posts: 30
Joined: Jun 2016

Machine: Philips Respironics DreamStation Auto CPAP
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamwear
Humidifier: Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Emerald Coast - Florida

Post: #4
RE: Power Outage.........HELP!
Neither worked! Huhsign
06-16-2016 07:40 PM
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Jim Bronson Online

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Posts: 264
Joined: Dec 2014

Machine: ResMed Airsense 10 Elite
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: Built-in
CPAP Pressure: 9.2
CPAP Software: ResScan SleepyHead

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Sex: Male
Location: California

Post: #5
RE: Power Outage.........HELP!
Any CPAP should survive a normal power outage without any problem. It sounds like perhaps there was a surge when the power was restored, and that could have damaged it. We rarely have an outage caused by weather around here, but I think it's a good idea to unplug sensitive electrical devices if possible whenever there's an outage for any cause.
06-16-2016 07:46 PM
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DeepBreathing Offline
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Posts: 2,296
Joined: Sep 2013

Machine: Resmed S9 VPAP Adapt
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Resmed H5i
CPAP Pressure: EPAP: 9 - 15 PS: 3 - 10
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Perth, Western Australia

Post: #6
RE: Power Outage.........HELP!
(06-16-2016 07:40 PM)SylviaT Wrote:  Neither worked! Huhsign

In that case, my guess is you had a power surge which fried a component. Do you have a spare power supply brick? If so, swap that out first. Otherwise it's a trip to your friendly local DME.

DeepBreathing
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
06-16-2016 07:47 PM
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SylviaT Offline

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Posts: 30
Joined: Jun 2016

Machine: Philips Respironics DreamStation Auto CPAP
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamwear
Humidifier: Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Emerald Coast - Florida

Post: #7
RE: Power Outage.........HELP!
(06-16-2016 07:46 PM)Jim Bronson Wrote:  Any CPAP should survive a normal power outage without any problem. It sounds like perhaps there was a surge when the power was restored, and that could have damaged it. We rarely have an outage caused by weather around here, but I think it's a good idea to unplug sensitive electrical devices if possible whenever there's an outage for any cause.

I would have had I been here. We came home and it was beeping and now I guess a nights sleep without it tonight! Sad
06-16-2016 07:59 PM
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AlanE Offline

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Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #8
RE: Power Outage.........HELP!
Quote:We just had a major hail storm that came through and lost power.

I can relate.

Here in lightning capital of the USA, we had a strike this past Monday that wiped out a list of electronics and gave my wife a bit of a mild tingle on her fingers. My CPAP survived. I'm buying a UPS for the machine and a spare power adapter.

I lost a cheap soho switch, a module for a core switch, the power adapter for a cable box, an UPS attached to my wife's computers, some Cat5e wiring in the wall/attic fried, a patch cable, an alarm clock, LED controller for my lanai lights, an electronic lock and the power adapter for it. Fun!

My house has a whole-house surge but it is useless when lightning hits on or near the house.



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
06-16-2016 08:40 PM
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OpalRose Offline

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Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #9
RE: Power Outage.........HELP!
SylviaT,
Possibly they will replace your machine since it is under warranty.

I use surge protectors on all electronics, including Cpap machine. I knew we would have bad weather today, so I just turned the surge protector to off just to play safe while I was gone.
We tend to get hit with power outages in our area, so better to play safe.

Try to sleep on your side since you will be without a machine tonight. Or if you have a recliner, that would help.

Good luck.

OpalRose
06-16-2016 09:18 PM
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trish6hundred Offline

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Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #10
RE: Power Outage.........HELP!
Hi SylviaT,
I'm sorry to hear about your machine. Since you haven't had it that long, I would get in touch with the DME and let them know what happened and get it exchanged.
Good luck to you.

trish6hundred
06-16-2016 10:10 PM
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