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Problem with ResScan 4.3 (cannot create report)
#1
Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks
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#2
(06-21-2014, 11:41 AM)stan122289 Wrote: Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks

The pop up screen is displayed as attached photo.

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#3
Question 
Problem with ResScan 4.3 (cannot create report)
Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks


Attached Files Thumbnail(s)
   
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#4
Hi stan122289,
WELCOME! to the forum.!
I don't use data-management software but someone will be along to help you soon, just hang in there.
Best of luck to you with your CPAP therapy.
trish6hundred
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#5
It could be lots of stuff. It might be unhappy with your particular video card, or you might have a chunk of memory acting up, or it may just be having a bad day. You could uninstall, reinstall and try it again. You could also install Sleepyhead and go that direction.
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#6
It creates those reports in Adobe PDF. You may have a problem with Adobe.

Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread

~ Rest in Peace ~
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#7
uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?
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#8
(06-21-2014, 01:05 PM)diamaunt Wrote: uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?

When in the program, when one requests a report, it first appears on screen. But, then telling it to actually print, a PDF is generated.

As a separate test, try to print any Adobe PDF document and see if it prints.

Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread

~ Rest in Peace ~
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#9
Stan, I merged your two threads together since they were the same question about the same problem.
PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


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