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Problem with ResScan 4.3 (cannot create report)
#1
Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks
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#2
(06-21-2014, 11:41 AM)stan122289 Wrote: Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks

The pop up screen is displayed as attached photo.

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#3
Question 
Problem with ResScan 4.3 (cannot create report)
Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks


Attached Files Thumbnail(s)
   
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#4
Hi stan122289,
WELCOME! to the forum.!
I don't use data-management software but someone will be along to help you soon, just hang in there.
Best of luck to you with your CPAP therapy.
trish6hundred
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#5
It could be lots of stuff. It might be unhappy with your particular video card, or you might have a chunk of memory acting up, or it may just be having a bad day. You could uninstall, reinstall and try it again. You could also install Sleepyhead and go that direction.
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#6
It creates those reports in Adobe PDF. You may have a problem with Adobe.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#7
uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?
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#8
(06-21-2014, 01:05 PM)diamaunt Wrote: uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?

When in the program, when one requests a report, it first appears on screen. But, then telling it to actually print, a PDF is generated.

As a separate test, try to print any Adobe PDF document and see if it prints.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#9
Stan, I merged your two threads together since they were the same question about the same problem.
PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




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