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Problem with card and no humidification
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Ragnar Offline

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Posts: 16
Joined: Feb 2015

Machine: Philips Respironics System One
Mask Type: Nasal pillows
Mask Make & Model: Philips Respironics Nuance Pro
Humidifier: Philips Respironics
CPAP Pressure: 6 cm
CPAP Software: SleepyHead

Other Comments: Winter on Big Pine Key, Florida

Sex: Male
Location: Wappingers Falls, NY

Post: #1
Problem with card and no humidification
When I power on the machine, a Philips Respironics System One, I see a message about data activity. After several second I am asked to remove and reinsert the card.
This will repeat with no resolution to the problem. The machine works fine otherwise except it uses no water, and the heater indicator flashes. A friend of mine who is also using the same machine accessed the data and looked at some of the setup items. It seems the card problem appeared about the same time frame, but I can't see that any of the setup values have changed. I have looked at the data by using SleepyHead software but I have always locked the card before putting it in my computer.
Any suggestions, aside from having it serviced by my medical equipment store?
02-20-2015 10:35 PM
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me50 Offline

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Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #2
RE: Problem with card and no humidification
Unplug the cord from the outlet and leave it unplugged for a while and then plug it back in and see if that helps. That's all I can think off at the moment because I don't know a lot about PR machines.
02-21-2015 01:21 AM
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Ghost1958 Offline

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Posts: 957
Joined: Aug 2014

Machine: PRS1 Series Sixty Auto Aflex
Mask Type: Nasal mask
Mask Make & Model: F&P Eson
Humidifier: PRS1 with Heated Hose
CPAP Pressure: 10.5 min 16 max
CPAP Software: SleepyHead EncoreBasic

Other Comments: Moderate to Severe SA Obstructive. Rapid O2 desat off the machine.

Sex: Male
Location: KY

Post: #3
RE: Problem with card and no humidification
Look to see if your friend locked the card when he had it out. If so unlock it. As to the humidifier flashing, first try separating the humidifier from the machine and reattaching it.

if that doesnt work, see what code the humidifier light is flashing and if there are any audible sounds to go along with it.

You can see if the humdifier is heating up simply by pulling out the tank turning on the machine and putting your hand on the heating plate.

If humidity is high in your home you wont use much water at all. If its dry youll use more. But it shouldnt be flashing.

Also does it flash when the card is out of the machine as well??


Oh and with the PRS1 you dont need to lock the card to read the data on your computer. The PRS1 doesnt care whats written on the card as long as it has room to write its own data.
(This post was last modified: 02-21-2015 03:49 AM by Ghost1958.)
02-21-2015 03:46 AM
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Sleeprider Online
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Advisory Members

Posts: 3,324
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #4
RE: Problem with card and no humidification
Let's review your settings. First, what is the machine model (3-digit number on bottom 560P, 460P, 260P). Now go to the clinician menu and lets see what the humidifier menu has been setup to do. Go to Setup, push control knob and ramp button at the same time, wait for 2 beeps, turn dial to setup and push once. Scroll through options and record settings. When done, scroll to back and push once to exit setup.

______________________________________________
Organize your SleepyHead Data
Post your SleepyHead Data from Imgur
Robysue's Beginner's Guide to Sleepyhead
02-21-2015 09:31 AM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: Problem with card and no humidification
Hi Ragnar,
WELCOME! to the forum.!
Good luck on getting your problem straightened out with your machine, and much success to you with your CPAP therapy.

trish6hundred
02-21-2015 01:24 PM
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Ragnar Offline

Members

Posts: 16
Joined: Feb 2015

Machine: Philips Respironics System One
Mask Type: Nasal pillows
Mask Make & Model: Philips Respironics Nuance Pro
Humidifier: Philips Respironics
CPAP Pressure: 6 cm
CPAP Software: SleepyHead

Other Comments: Winter on Big Pine Key, Florida

Sex: Male
Location: Wappingers Falls, NY

Post: #6
RE: Problem with card and no humidification
(02-21-2015 09:31 AM)Sleeprider Wrote:  Let's review your settings. First, what is the machine model (3-digit number on bottom 560P, 460P, 260P). Now go to the clinician menu and lets see what the humidifier menu has been setup to do. Go to Setup, push control knob and ramp button at the same time, wait for 2 beeps, turn dial to setup and push once. Scroll through options and record settings. When done, scroll to back and push once to exit setup.

Thank you Sleeprider,
The model number is 550P.
When I push control knob and ramp button at the same time I hear no beeps and the unit starts therapy.
If I turn the control knob to Setup and push the control knob I enter setup.
The settings are:
Mode CPAP
CPAP Pressure 6.0
Flex
Type C-Flex+
System One Resistance 0
Lock System One off
Ramp Time 0:45
Ramp Start 4.0
Humidifier 3
Auto On on
Auto Off off
Mask Alert off
Humidifier LED backlight off
Show AHI/Leak/PB on

BTW, latest 7 day AHI was 0.4, Leak 0, PB 0 so the unit seems to work with the exception of the card and the humidifier.
02-21-2015 01:26 PM
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Ragnar Offline

Members

Posts: 16
Joined: Feb 2015

Machine: Philips Respironics System One
Mask Type: Nasal pillows
Mask Make & Model: Philips Respironics Nuance Pro
Humidifier: Philips Respironics
CPAP Pressure: 6 cm
CPAP Software: SleepyHead

Other Comments: Winter on Big Pine Key, Florida

Sex: Male
Location: Wappingers Falls, NY

Post: #7
RE: Problem with card and no humidification
(02-21-2015 01:21 AM)me50 Wrote:  Unplug the cord from the outlet and leave it unplugged for a while and then plug it back in and see if that helps. That's all I can think off at the moment because I don't know a lot about PR machines.

Thanks me50, but I have always unplugged the machine in the morning, so this is something new
02-21-2015 01:31 PM
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Ragnar Offline

Members

Posts: 16
Joined: Feb 2015

Machine: Philips Respironics System One
Mask Type: Nasal pillows
Mask Make & Model: Philips Respironics Nuance Pro
Humidifier: Philips Respironics
CPAP Pressure: 6 cm
CPAP Software: SleepyHead

Other Comments: Winter on Big Pine Key, Florida

Sex: Male
Location: Wappingers Falls, NY

Post: #8
RE: Problem with card and no humidification
(02-21-2015 03:46 AM)Ghost1958 Wrote:  Look to see if your friend locked the card when he had it out. If so unlock it. As to the humidifier flashing, first try separating the humidifier from the machine and reattaching it.

if that doesnt work, see what code the humidifier light is flashing and if there are any audible sounds to go along with it.

You can see if the humdifier is heating up simply by pulling out the tank turning on the machine and putting your hand on the heating plate.

If humidity is high in your home you wont use much water at all. If its dry youll use more. But it shouldnt be flashing.

Also does it flash when the card is out of the machine as well??


Oh and with the PRS1 you dont need to lock the card to read the data on your computer. The PRS1 doesnt care whats written on the card as long as it has room to write its own data.

The card was not removed, he just looked at the settings, using the setup menu.
I have removed the humidifier and put it back, no difference.
I have not checked the temperature of the plate but since the water is not used it would be cold.
As for humidity I noticed the problem here on Florida (Big Pine Key) so I first attributed it to the high humidity at the time, but recently we have had cool weather to the point of running the furnace so that is no the case.

I always lock the card to prevent the computer inadvertently making changes, which could destroy the history data going back 4 years +
02-21-2015 01:45 PM
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eseedhouse Offline

Advisory Members

Posts: 878
Joined: Dec 2014

Machine: ResMed Airsense 10 Autoset
Mask Type: Full face mask
Mask Make & Model: SimPlus
Humidifier: ResMed
CPAP Pressure: 7-10
CPAP Software: SleepyHead

Other Comments: Also on supplemental O2 at 3L/min. while sleeping.

Sex: Male
Location: Victoria, British Columbia

Post: #9
RE: Problem with card and no humidification
(02-21-2015 01:45 PM)Ragnar Wrote:  I always lock the card to prevent the computer inadvertently making changes, which could destroy the history data going back 4 years +

As someone who worked in servicing computers for more than thirty years I hope you don't mind if I suggest that you need to do more than that for data safety.

You should always keep at least two backups of the S.D. card.

Personally I tend to keep four or five but I am a bit obsessive about backups, having been burned. Two extra copies should be safe especially if you keep at least one of them away from your house.

Ed Seedhouse
VA7SDH

I am neither a Doctor, nor any other kind of medical professional.

Actually you know, it is what it isn't.
02-21-2015 03:17 PM
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archangle Offline
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Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #10
RE: Problem with card and no humidification
Buy a new SD card. Pretty much any card will do as long as it's 2 GB or bigger. You can find them at Walmart or Walgreens.

Be sure you're actually unlocking the card when you put it in the CPAP. Flip it to the other position and see if it fixes the problem.

Is the data on your card being updated and showing up on SleepyHead?

Locking the card for the PC isn't necessary for PRS1 machines. Only ResMed machines have the design flaw that makes them reject the card if Windows 8.1 messes with it.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
02-21-2015 05:07 PM
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