Post Reply 
Problem with my knob - RP System One
Author Message
mikael26288 Offline

Preferred Members

Posts: 35
Joined: May 2012

Machine: PR REMstar Auto A-Flex
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: PR System One Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: West Virginia

Post: #1
Problem with my knob - RP System One
I have a Philips Respironics System One RemStar Auto with A-Flex (550P).

Last night the knob decided it didn't want to work correctly.
I cannot get it to adjust to the settings for the heated water chamber and when it is off I cannot not get it to correctly turn to the other selections, such as "info", "Settings" and so on.

I finally got it set on "Therapy" and decided to leave it on “0” for the heated chamber before it got stuck on 3 or 4. LOL

The knob turns but the selections don’t want to light up as a choice to set it on.

Has anyone else had this problem before? And was it an expensive fix?
It is under warranty and the DME said it would have to be sent off to be looked at, to see what it will cost to fix. I have this machine paid off.
08-08-2013 08:58 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Problem with my knob - RP System One
Hi mikael26288,
Did you try turning off the machine and unplugging it for a minute or so, and then plugging it back in to see if that helped?
Sometimes they get in a funk and that can take care of it, Dontknow, but it might be worth a try.
Hang in there for more suggestions.

trish6hundred
08-08-2013 09:07 AM
Find all posts by this user Post Reply Quote this message in a reply
mikael26288 Offline

Preferred Members

Posts: 35
Joined: May 2012

Machine: PR REMstar Auto A-Flex
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: PR System One Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: West Virginia

Post: #3
RE: Problem with my knob - RP System One
Thanks for the idea, but that didn't work.
08-08-2013 09:49 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
OMyMyOHellYes Online

Advisory Members

Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

Other Comments:

Sex: Male
Location: Texas

Post: #4
RE: Problem with my knob - RP System One
"Problem with my knob" .... didn't know at first where this thread was going. Was wondering if I was on the right forum.

OMyMy
08-09-2013 10:02 PM
Find all posts by this user Post Reply Quote this message in a reply
DreamDiver Offline

Preferred Members-2

Posts: 77
Joined: Jul 2013

Machine: ResMed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: Quattro FX Full Face
Humidifier: ResMed S9 H5i
CPAP Pressure: 10.4 | 11.8
CPAP Software: ResScan SleepyHead EncoreBasic EncorePro

Other Comments:

Sex: Male
Location: Georgia

Post: #5
RE: Problem with my knob - RP System One
(08-09-2013 10:02 PM)OMyMyOHellYes Wrote:  "Problem with my knob" .... didn't know at first where this thread was going. Was wondering if I was on the right forum.

OMyMy
In my mind's eye, I see Garth saying to Wayne from SNL's Wayne's World: "He said knob... < snicker snicker >" Too-funny

@mikael26288,

Just to check, when you use the dial to select an option, you dial to the option you want to change, click the knob, dial to your preferred selection, then click the knob again to confirm the selection, correct? If this is what you're doing and not having success, and the machine is new, take it in to the place where you got it and show them what's going on. If they can reproduce the problem and it still doesn't work, you probably need to return the machine for a new one. If they can make it work, ask them to show you the trick to making it work.

Good luck.

dreamdiver.org
08-10-2013 09:51 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
cbramsey Offline

Advisory Members

Posts: 900
Joined: Mar 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i with ClimateLine
CPAP Pressure: 6 - 12
CPAP Software: ResScan

Other Comments: Supreme Overlord of Web Darkness

Sex: Male
Location: NC, USA

Post: #6
RE: Problem with my knob - RP System One
(08-10-2013 09:51 AM)DreamDiver Wrote:  @mikael26288,

Just to check, when you use the dial to select an option, you dial to the option you want to change, click the knob, dial to your preferred selection, then click the knob again to confirm the selection, correct? If this is what you're doing and not having success, and the machine is new, take it in to the place where you got it and show them what's going on. If they can reproduce the problem and it still doesn't work, you probably need to return the machine for a new one. If they can make it work, ask them to show you the trick to making it work.

Good luck.

DreamDiver,

You are correct on how that knob is used on the PR System One machine.

I also agree with what you said about taking the machine back to the place you got it to see if there IS a trick.

Sleep-well

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-10-2013 07:34 PM
Find all posts by this user Post Reply Quote this message in a reply
OMyMyOHellYes Online

Advisory Members

Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

Other Comments:

Sex: Male
Location: Texas

Post: #7
RE: Problem with my knob - RP System One
Excellent! Party on!

OMyMy
08-10-2013 10:11 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
DocWils Offline

Members-b

Posts: 1,271
Joined: Jul 2012

Machine: Philips Remstar series 60
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
Humidifier: same as machine
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Switzerland

Post: #8
RE: Problem with my knob - RP System One
I do get patients all the time complaining of problems with their knob, but then again, I am neither a DME nor a sleep specialist. I would much prefer seeing your knob problem then the ones I get faced with.

When in doubt reboot. If that doesn't work, well, it is a sensitive and finely tuned machine - hit it with a hammer. If that doesn't work, bring it back. I find generally that threatening it works - they want to be noticed and not taken for granted...
08-13-2013 12:33 PM
Find all posts by this user Post Reply Quote this message in a reply
Paptillian Offline

Preferred Members-2

Posts: 474
Joined: Jun 2013

Machine: S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: H5i
CPAP Pressure: 4 - 10, EPR x2
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Pennsylvania, USA

Post: #9
RE: Problem with my knob - RP System One
(08-13-2013 12:33 PM)DocWils Wrote:  I do get patients all the time complaining of problems with their knob

(08-13-2013 12:33 PM)DocWils Wrote:  If that doesn't work, well, it is a sensitive and finely tuned machine - hit it with a hammer.

Crazy Bug-eyed

Doc, your treatment methods are... unorthodox.
08-13-2013 12:40 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
DocWils Offline

Members-b

Posts: 1,271
Joined: Jul 2012

Machine: Philips Remstar series 60
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
Humidifier: same as machine
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Switzerland

Post: #10
RE: Problem with my knob - RP System One
But.........effective.
08-13-2013 03:49 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Surprised WISP mask problem elbie 12 756 Today 10:00 AM
Last Post: cbokay
  Totally Confused by Airsense 10 Data - Centrals - Problem machine... ? mymontreal 23 1,181 Yesterday 06:14 PM
Last Post: richb
  Long time CPAP user now with a problem PrkChps 5 197 12-07-2016 09:07 PM
Last Post: PrkChps
  Problem with DreamWear Mask Judy1843 5 315 11-30-2016 04:03 AM
Last Post: holden4th
  PR System One: C-Check vs Auto? Ailu 8 3,031 11-29-2016 02:04 PM
Last Post: TonyJ
  New User Problem with BiPAP AVAPS - Part 1 jmayer180 35 1,338 11-27-2016 09:50 AM
Last Post: jmayer180
  ResMed Airsense 10 Setting Date Problem Reuven Gruber 6 303 11-16-2016 04:13 PM
Last Post: Sleeprider

Forum Jump:

Who's Online (Complete List)