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Problems running Sleepyhead or Resmed software
#1
I cannot get either of these software programs to run on my laptop! Both of them show up, I click the file, the computer asks if I am sure, then nothing. I'm wondering if some setting is preventing them from running.
Anyone have any ideas what to try?
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#2
What operating system are you using?

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#3
If you're using Windows, try this: Right click on the shortcut icon, and select "Run as Administrator." After the first time it should behave ok.
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#4
Hi Seawind36,
WELCOME! to the forum.!
I don't use the Data-management software, but hang in there for more suggestions and best of luck to you with your CPAP therapy.
trish6hundred
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#5
I'm using Windows 7 and running it as admin didn't help.
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#6
(06-03-2014, 01:56 PM)Seawind36 Wrote: I'm using Windows 7 and running it as admin didn't help.

Did you just install the software? Did you shut down and restart the computer following the install? If not, try that.
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#7
Or have you installed the programs yet? Maybe you've just downloaded them and can't get them to install?

Here's the other deal... Viruses and Anti-Virus programs can keep you from being able to install software.

So check your machine for viruses. Clean? Great, disable your anti-virus program and try to "run as administrator."
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