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[Product Review] New Dreamstation 2 Advanced Auto
#1
New Dreamstation 2 Advanced Auto
1

Well into the 3rd week and I must say I am very disappointed.  I have been on CPAP therapy for over 10 years and this is my 3 machine.  All Phillips ... thier last upgrade is so disappointing.  

1. Humidifier does not work.  Well at least it will not heat up unless you remove the tank and depress the heater plate.  I have tried every thing to make sure I have the properly installed.. no avail.

2. Touch Screen is not so touchy.  Very difficult to get the screen to register when you touch it.  When it does it is not even close to the ICON/item you are wishing to change.  It is also very small and can only be viewed from the top.  On your night stand one must set up in bed to see the screen that is a best difficult to work at all..

3. It definitely louder than my original dreamstation.  Not a real deal breaker for me as we use a lot white noise.

4. Pro.. It is dark grey/black and looks so much better on our furniture. 

5. Pro... It does work welll as a CPAP machine for breathing as long as one to not need humidification or to make changes to settings

I bought this machine for $700 from [Commercial Link Removed]  Supplier #1 using a coupon code.  I am calling tomorrow to to see what my options are.  I have never sent a mask or machine back and I am a pretty tolerant person but this machine is the worst example I have ever seen.  Whatever the outcome i will probably go with the Airsense 10... with the foam problem with the original dreamstation and this Dreamstation 2 disaster...  I am not sure if a focus group was used to design this cpap, but if so i am not sure they were cpap users...




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#2
RE: New Dreamstation 2 Advanced Auto
like Update on post.  The dealer contacted Phillips and they are going to replace my machine right away.  That is great customer service.  I can live with the other design issues as long at everything works..
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#3
RE: New Dreamstation 2 Advanced Auto
Please let us know if new machine also is as loud as first one, and has humidifier problem
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#4
RE: New Dreamstation 2 Advanced Auto
The OSCAR development team would also love a sample of your SD card data so that we can (some day) add support for it.

If you're willing, please upload a zip of your SD card to https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b

We only use samples for OSCAR development and testing, we do not publish the samples publicly, and we internally anonymize the data as soon as we can (which is not yet for DreamStation 2).

Edit: Also, if you upload the SD card, please PM me with your model number and serial number. Normally that's obvious from the SD card, but they've obscured it in the DreamStation 2, so for the moment we'd like that additional information for reference as we analyze the data.
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