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Profile won't load, OSCAR exits immediately
#1
Exclaimation 
Profile won't load, OSCAR exits immediately
Running OSCAR 1.2.0 on Windows 10.0.19043 Pro Build 19043

I have several months of OSCAR data that have suddenly become inaccessible after my latest SD card import.

After importing my latest sessions, I clicked the lower left corner checkbox for a session that I wanted to exclude from Graph View. After I did this, OSCAR exited.
Trying to start OSCAR again results in an immediate exit. No error message or crash.

Reinstalling OSCAR and migrating data from the old folder (copied to another location) to Documents\Oscar_Data results in the same exit behavior.

All OSCAR compression options for data were turned on, if that helps in determining the problem.
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#2
RE: Profile won't load, OSCAR exits immediately
Try holding the Shift key when you start OSCAR and see if that fixes the problem.  You will only need to preform this procedure once. Please report back here, either for good or bad.

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#3
RE: Profile won't load, OSCAR exits immediately
Held down left shift as OSCAR started, no dice.
Loading Profile dialog gets to 100% and then OSCAR exits.
Out of curiosity, what does that do?
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#4
RE: Profile won't load, OSCAR exits immediately
Try purging the day (Data/Advanced/Purge Current Selected Day) and import your card again. Does that help?

If it doesn't, or you can't get that far, I think we will need to look at your data file. Can you zip your OSCAR_Data directory and upload it to my Dropbox folder. Please include your forum name in the zip file name so we know who uploaded the file.

Thanks.
Useful links
Download OSCAR (current version is 1.5.1)
Best way to organize charts
How to attach charts to your post

Apnea Board Monitors are members who help oversee the smooth functioning of the Board. They are also members of the Advisory Committee which helps shape Apnea Board's rules & policies. Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#5
RE: Profile won't load, OSCAR exits immediately
I can't make it that far. I can't really upload the folder, as it's almost 320MB. I've put the most recent debug file in your Dropbox request, though, if that helps.

Edit: Wrote this before I attempted the Dropbox upload. I've attached the text file here.


Attached Files
.txt   debug.3.txt (Size: 3.71 KB / Downloads: 4)
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#6
RE: Profile won't load, OSCAR exits immediately
New problem. I deleted the OSCAR_Data folder, uninstalled OSCAR and reinstalled it to start fresh. Now it'll get stuck on a white screen. Log shows:


Code:
00000: Debug: Started logging thread
00000: Debug: OSCAR starting Wed Sep 1 00:37:56 2021
00000: Debug: APP-NAME: "OSCAR"
00000: Debug: APP-PATH: "C:/Program Files/OSCAR"
00000: Debug: Trying "C:/Program Files/OSCAR/Translations/oscar_qt_fr.qm"
00003: Debug: APP-RESOURCES: "C:/Program Files/OSCAR"
00003: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00003: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00003: Debug: system locale date format "dddd, MMMM d, yyyy"
00003: Debug: shortened date format "ddd MMM d yyyy" dayFirst false
00003: Debug: number of built-in *.qm files 0
00003: Debug: Inbuilt Translations: en_US
00005: Debug: number of external *.qm files 48
00005: Debug: Number of external translations is 26
00005: Debug: Extra Translations: af, ar, bg, da, de, el, en_UK, es, es_MX, fi, fr, he, hu, it, ko, nl, no, ph, pl, pt, pt_BR, ro, sv, th, tr, zh
00005: Debug: Using default language en_US
01708: Debug: Logging UI initialized
01746: Debug: Using System Tray for Menu
02716: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
02716: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
02716: Debug:
02716: Debug: Operating system: Windows 10 (10.0)
02716: Debug: Graphics Engine: 3.0 Mesa 12.0.0-rc2
02716: Debug: Graphics Engine type: LegacyGFX
02716: Debug:
02718: Debug: AppData folder already exists, so ...
02718: Debug: Using C:/Users/rfburns/Documents/OSCAR_Data as OSCAR data folder
02725: Debug: Logging to C:/Users/rfburns/Documents/OSCAR_Data/logs/debug.txt
02726: Debug: Opening  C:/Users/rfburns/Documents/OSCAR_Data/Preferences.xml
02736: Debug: validateFont found 242 installed font families
02754: Debug: Opening  ":/docs/channels.xml"
02754: Debug: Processing xml file: "channels" "en" "1.0"
02754: Debug: Registering PRS1Loader
02780: Debug: Registering ResmedLoader
02801: Debug: Registering IntellipapLoader
02812: Debug: Registering F&P Icon Loader
02812: Debug: Registering WeinmannLoader
02814: Debug: Registering CMS50Loader
02814: Debug: cms50f37 - Registering CMS50F37Loader
02814: Debug: Registering MD300W1Loader
02815: Debug: Registering ViatomLoader
02819: Debug: Logging device connections to C:/Users/rfburns/Documents/OSCAR_Data/logs/connections/devices.xml
03095: Critical: createContext: wglCreateContextAttribsARB() failed (GL error code: 0x0) for format: QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile), shared context: 0x1 (The operation completed successfully.)
03095: Critical: createContext: wglCreateContext failed. (The operation completed successfully.)
03095: Warning: Unable to create a GL Context.
03095: Warning: composeAndFlush: QOpenGLContext creation failed
03120: Warning: composeAndFlush: makeCurrent() failed
// last line repeats itself until I exit, so I've truncated the log.
Update: Tried again, reinstalled and didn't perform an import. Window had trouble maximizing to the full width of the screen (i.e. UI remained original un-maximized size but whitespace increased to fill newly maximized window) so I went back to the original window size. Made a new profile, didn't import anything, but after completing the new profile process, OSCAR froze until I exited. Here's the debug from that attempt.

Code:
00000: Debug: Started logging thread
00000: Debug: OSCAR starting Wed Sep 1 00:46:02 2021
00000: Debug: APP-NAME: "OSCAR"
00000: Debug: APP-PATH: "C:/Program Files/OSCAR"
00000: Debug: Trying "C:/Program Files/OSCAR/Translations/oscar_qt_fr.qm"
00000: Debug: APP-RESOURCES: "C:/Program Files/OSCAR"
00000: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00000: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00000: Debug: system locale date format "dddd, MMMM d, yyyy"
00000: Debug: shortened date format "ddd MMM d yyyy" dayFirst false
00000: Debug: number of built-in *.qm files 0
00000: Debug: Inbuilt Translations: en_US
00000: Debug: number of external *.qm files 48
00002: Debug: Number of external translations is 26
00002: Debug: Extra Translations: af, ar, bg, da, de, el, en_UK, es, es_MX, fi, fr, he, hu, it, ko, nl, no, ph, pl, pt, pt_BR, ro, sv, th, tr, zh
00002: Debug: Using default language en_US
00506: Debug: Logging UI initialized
00529: Debug: Using System Tray for Menu
00642: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00642: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00642: Debug:
00642: Debug: Operating system: Windows 10 (10.0)
00642: Debug: Graphics Engine: 3.0 Mesa 12.0.0-rc2
00642: Debug: Graphics Engine type: LegacyGFX
00642: Debug:
00642: Debug: AppData folder already exists, so ...
00642: Debug: Using C:/Users/rfburns/Documents/OSCAR_Data as OSCAR data folder
00642: Debug: Logging to C:/Users/rfburns/Documents/OSCAR_Data/logs/debug.txt
00642: Debug: Opening  C:/Users/rfburns/Documents/OSCAR_Data/Preferences.xml
00666: Debug: validateFont found 242 installed font families
00684: Debug: Opening  ":/docs/channels.xml"
00684: Debug: Processing xml file: "channels" "en" "1.0"
00684: Debug: Registering PRS1Loader
00701: Debug: Registering ResmedLoader
00701: Debug: Registering IntellipapLoader
00717: Debug: Registering F&P Icon Loader
00717: Debug: Registering WeinmannLoader
00717: Debug: Registering CMS50Loader
00717: Debug: cms50f37 - Registering CMS50F37Loader
00717: Debug: Registering MD300W1Loader
00717: Debug: Registering ViatomLoader
00727: Debug: Logging device connections to C:/Users/rfburns/Documents/OSCAR_Data/logs/connections/devices.xml
00727: Debug: Opening  C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/Profile.xml
00749: Debug: Couldn't find machine info for "rfburns"
01006: Critical: createContext: wglCreateContextAttribsARB() failed (GL error code: 0x0) for format: QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile), shared context: 0x1 (The operation completed successfully.)
01006: Critical: createContext: wglCreateContext failed. (The operation completed successfully.)
01006: Warning: Unable to create a GL Context.
01006: Warning: composeAndFlush: QOpenGLContext creation failed
01013: Debug: Opening profile "rfburns"
01027: Debug: No machines in profile
01053: Debug: Loading Journal record: C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/Journal_00004d32/
01053: Debug: Loading channel.dat States
01098: Warning: composeAndFlush: makeCurrent() failed
01175: Debug: No machines in Profile
01175: Debug: Creating new Daily object
01193: Debug: Daily Left Panel Width is  250
01218: Debug: Overview range combo from QDate(Invalid) to QDate(Invalid) with 0 days
01246: Debug: Finished opening Profile
01308: Warning: composeAndFlush: makeCurrent() failed
01310: Warning: composeAndFlush: makeCurrent() failed
04915: Warning: composeAndFlush: makeCurrent() failed
04915: Warning: composeAndFlush: makeCurrent() failed
05749: Warning: composeAndFlush: makeCurrent() failed
05749: Warning: composeAndFlush: makeCurrent() failed
05752: Warning: composeAndFlush: makeCurrent() failed
06512: Warning: composeAndFlush: makeCurrent() failed
06532: Warning: composeAndFlush: makeCurrent() failed
06791: Warning: composeAndFlush: makeCurrent() failed
06856: Warning: composeAndFlush: makeCurrent() failed
07078: Warning: composeAndFlush: makeCurrent() failed
07081: Warning: composeAndFlush: makeCurrent() failed
07081: Warning: composeAndFlush: makeCurrent() failed
09024: Debug: Saving "Daily" settings
09024: Debug: Saving "Overview" settings
09036: Debug: In ChannelList::Save() saving  "C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/channels.xml"
09044: Debug: Saving Channel States
09175: Debug: Shutting down logging thread


All of this behavior is new, and I've never had any problems with OSCAR in the past few months on the same machine and Windows installation.
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#7
RE: Profile won't load, OSCAR exits immediately
We've seen this happen when your OSCAR graphics engine setting has been changed from OpenGL to Software. See http://www.apneaboard.com/forums/Thread-...#pid394231 and download the file, unzip, run the batch file, and change the graphics engine back to OpenGL.
Useful links
Download OSCAR (current version is 1.5.1)
Best way to organize charts
How to attach charts to your post

Apnea Board Monitors are members who help oversee the smooth functioning of the Board. They are also members of the Advisory Committee which helps shape Apnea Board's rules & policies. Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
Post Reply Post Reply
#8
RE: Profile won't load, OSCAR exits immediately
This many problems would make me suspect a corrupted install file.   Try downloading a new copy of OSCAR to see if this might help. Also, turn off any antivirus software.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#9
RE: Profile won't load, OSCAR exits immediately
Managed to solve the new problem using this helpful post from GuyScharf. Seems like a bunch of users have been experiencing this problem recently.

Here's the debug from a fresh install of OSCAR, with a backup of my OSCAR_Data folder restored in the default location. This is the problem I originally posted about. OSCAR exits immediately after getting to 100% when loading the profile.

Code:
00000: Debug: Started logging thread
00000: Debug: OSCAR starting Wed Sep 1 01:14:00 2021
00000: Debug: APP-NAME: "OSCAR"
00000: Debug: APP-PATH: "C:/Program Files/OSCAR"
00000: Debug: Trying "C:/Program Files/OSCAR/Translations/oscar_qt_fr.qm"
00000: Debug: APP-RESOURCES: "C:/Program Files/OSCAR"
00000: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00000: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00000: Debug: system locale date format "dddd, MMMM d, yyyy"
00000: Debug: shortened date format "ddd MMM d yyyy" dayFirst false
00000: Debug: number of built-in *.qm files 0
00000: Debug: Inbuilt Translations: en_US
00000: Debug: number of external *.qm files 48
00000: Debug: Number of external translations is 26
00000: Debug: Extra Translations: af, ar, bg, da, de, el, en_UK, es, es_MX, fi, fr, he, hu, it, ko, nl, no, ph, pl, pt, pt_BR, ro, sv, th, tr, zh
00000: Debug: Using default language en_US
00456: Debug: Logging UI initialized
00479: Debug: Using System Tray for Menu
00600: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00600: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00600: Debug:
00600: Debug: Operating system: Windows 10 (10.0)
00600: Debug: Graphics Engine: 4.6.0 - Build 27.20.100.8681
00600: Debug: Graphics Engine type: OpenGL
00600: Debug:
00600: Debug: AppData folder already exists, so ...
00600: Debug: Using C:/Users/rfburns/Documents/OSCAR_Data as OSCAR data folder
00612: Debug: Logging to C:/Users/rfburns/Documents/OSCAR_Data/logs/debug.txt
00632: Debug: Opening  C:/Users/rfburns/Documents/OSCAR_Data/Preferences.xml
00632: Debug: validateFont found 242 installed font families
00652: Debug: Opening  ":/docs/channels.xml"
00652: Debug: Processing xml file: "channels" "en" "1.0"
00652: Debug: Registering PRS1Loader
00669: Debug: Registering ResmedLoader
00685: Debug: Registering IntellipapLoader
00685: Debug: Registering F&P Icon Loader
00685: Debug: Registering WeinmannLoader
00685: Debug: Registering CMS50Loader
00685: Debug: cms50f37 - Registering CMS50F37Loader
00685: Debug: Registering MD300W1Loader
00685: Debug: Registering ViatomLoader
00685: Debug: Logging device connections to C:/Users/rfburns/Documents/OSCAR_Data/logs/connections/devices.xml
00701: Debug: Opening  C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/Profile.xml
28444: Debug: Opening profile "rfburns"
28476: Debug: ResMed machine found.. locking OSCAR preferences to suit it's summary system
28477: Debug: Loading Journal record: C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/Journal_00001c84/
28479: Debug: Loading C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/Journal_00001c84/Summaries.xml.gz
28515: Debug: PreloadSummaries is true
28515: Debug: Queue task loader is not  available
28517: Debug: Loading Summary Data
28521: Debug: No tasks in m_tasklist
28524: Debug: Loaded Journal data in 45 ms
28524: Debug: Loading Session Info
28529: Debug: Loading ResMed record: C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/ResMed_22201374267/
28530: Debug: Loading C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/ResMed_22201374267/Summaries.xml.gz
28574: Debug: PreloadSummaries is true
28574: Debug: Queue task loader is  available
28576: Debug: Loading Summary Data
28578: Debug: MachineLoader::runTasks MLtasklist size is 314
28856: Debug: Loaded AirSense 10 Elite data in 326 ms
28856: Debug: Loading Session Info
28858: Debug: Loading channel.dat States
28911: Debug: 4364 10
28911: Debug: Creating new Daily object
28934: Debug: Daily Left Panel Width is  250
28951: Debug: Loading ResMed Events: C:/Users/rfburns/Documents/OSCAR_Data/Profiles/rfburns/ResMed_22201374267/Events/612d6494.001
28983: Debug: Number of months for stats (trim to 12 max) 4

Edit: Thanks for posting, GuyScharf, I had just seen your post in another thread describing similar symptoms. Crimson Nape, hash for my current install file downloaded 8/18/2021 is the same as the download I performed just now, so it doesn't seem to be that. Could you confirm the hash on your end? It might be helpful to post it underneath the download link on the homepage. I don't have any third-party antivirus software installed.

Code:
SHA256: F6968F75FC8C398A6A26BAED84AA5F14358F284ED8FECC00797906FFABFF1EC2
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#10
RE: Profile won't load, OSCAR exits immediately
If there's no way to solve this problem, is there any way I can salvage all of my SD card data that's been imported into OSCAR_Data so far, and re-import it into a new profile on a fresh installation of OSCAR? I don't want to lose my statistics and data.
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