(08-09-2013, 08:58 AM)Ayealp1 Wrote: His office staff told me "he will be happy to talk to your primary Dr" .... why not me? Why wont he explain it to me so that I understand? It's silly.
What did they say when you asked them that?
You may need to remind them about where the money is coming from and on whose behalf the services are being paid.
By the way, do you have an HMO? I don't know much about them except that under those types of plans your primary care doc is the central coordinator of your care and everything has to go through him or her (referrals, especially). Maybe this is something to do with that? If that's the case I would dump that policy like a bad date. That's just me... I like PPOs.
In my experience some doctors (specialists especially) don't like to talk much. The worst example was my dad's cardiologist. My father needed a catheterization and his doctor performing the procedure was one of the best. When my dad had questions after the procedure and tried to follow up with him, however, the doc was short-tempered and would not take the time to explain things. He would just make changes to my dad's prescription and send him off without explaining why he did what he did. I tried calling him on my dad's behalf and he was very short with me on the phone; he didn't like questions. Someone else who knows that doctor told me that although he's great at what he does, he prefers to be doing procedures and doesn't like patient consultations. Needless to say my dad is now being seen by a different cardiologist. It doesn't matter how good you are in your practice if you don't make your patients feel comfortable with your care.