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Question regarding wireless transmitter
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DeannaM Offline

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Posts: 12
Joined: Aug 2014

Machine: Resmed S9 Elite
Mask Type: Nasal mask
Mask Make & Model: ResMed Swift FX for her
Humidifier: Resmed heated humidifier
CPAP Pressure: 11
CPAP Software: Not using software

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Sex: Female
Location: Michigan

Post: #1
Question regarding wireless transmitter
This is my first full week of CPAP. I got a call from the DME saying that the transmitter was not transmitting. It is plugged in the back of the machine and has a blue glow around the base. She asked me to try reinstalling it. She said that if they can't get a signal, then I will have to mail in the SD card. I really don't want to do that. Is there any troubleshooting I can do to get the device to transmit properly?Huh
08-29-2014 01:51 PM
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Terry Offline

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Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

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Sex: Male
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Post: #2
RE: Question regarding wireless transmitter
(08-29-2014 01:51 PM)DeannaM Wrote:  This is my first full week of CPAP. I got a call from the DME saying that the transmitter was not transmitting. It is plugged in the back of the machine and has a blue glow around the base. She asked me to try reinstalling it. She said that if they can't get a signal, then I will have to mail in the SD card. I really don't want to do that. Is there any troubleshooting I can do to get the device to transmit properly?Huh

Tell them their technology isn't your problem and wish them a nice day? It's not a lot different than if your cellphone company wanted you to bring your phone in because they couldn't figure out your billing information.

OTOH, I'm generally grumpy when a business that's supposed to serve me, starts telling me I have to do extra work to make up for their problems.

Terry
(This post was last modified: 08-29-2014 02:36 PM by Terry.)
08-29-2014 02:02 PM
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zonk Offline

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Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #3
RE: Question regarding wireless transmitter
Check trouble shooting page #3 and Inadequate network signal page #4
http://www.resmed.com/cn/assets/document...ow_eng.pdf

Setup
1. Disconnect the S9 device from the power outlet.
2. Align the S9 Wireless module clips with their corresponding sockets and push the Wireless module onto the S9 device [see illustrations C and D]. Ensure the module clips click into place.
3. Reconnect the S9 device to the power outlet. The LED status light on the S9 Wireless module will blink slowly (1 second on, 1 second off)

After initializing, the S9 device displays the signal strength and network information.
This information displays 5 times, for 30 seconds each time. If your healthcare professional has activated your module, the LED status light then stops blinking and glows continously. The S9 LCD panel displays the standby screen. The S9 Wireless module is ready to transmit information.

Note: Do not place items on top of, under or near the S9 Wireless module that may block reception (eg, televisions, computers)
08-29-2014 02:17 PM
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kderevan Offline

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Posts: 41
Joined: Mar 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
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CPAP Pressure: 10-20
CPAP Software: SleepyHead

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Sex: Female
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Post: #4
RE: Question regarding wireless transmitter
Mailing in the card isn't bad, if you buy yourself a spare card. I keep two cards going all the time. Keeps me from forgetting to re-insert the card after using in it my laptop to get my Sleepyhead data. I always insert the spare card in the machine as I pull out the one from the previous night. Also, I still have my own data card when I have to mail one in.

I actually think I like having the card to mail in better than knowing that someone else has daily access to my information.

Kathi D.
08-29-2014 03:59 PM
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justMongo Offline

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Posts: 3,845
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
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CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

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Sex: Male
Location: Калифорния

Post: #5
RE: Question regarding wireless transmitter
There was a long thread -- I think by RobySue about them using the wireless module to adjust settings without telling the patient.
You might actually be better off just sending in the SD card. They need to show you are using the machine.

The two card idea is good. Pick up some 2GB SD cards while their still available.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-29-2014 06:56 PM
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vsheline Offline

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Posts: 1,907
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
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Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
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CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #6
RE: Question regarding wireless transmitter
(08-29-2014 03:59 PM)kderevan Wrote:  Mailing in the card isn't bad, if you buy yourself a spare card. I keep two cards going all the time. Keeps me from forgetting to re-insert the card after using in it my laptop to get my Sleepyhead data. I always insert the spare card in the machine as I pull out the one from the previous night.

Brilliant!

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
08-30-2014 10:45 PM
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