Post Reply 
RESMED S9 Smart Stop does not work
Author Message
Taxifahrt Offline

Members

Posts: 7
Joined: Mar 2013

Machine: RESMED S9 Elite
Mask Type: Nasal mask
Mask Make & Model: RESMED Mirage FX
Humidifier: RESMED H5I
CPAP Pressure: 6
CPAP Software: ResScan

Other Comments: Software: ResScan 4.2

Sex: Male
Location: Solingen, Germany

Post: #11
RE: RESMED S9 Smart Stop does not work
I just tried without the humidifier but the problem still exists. I would be wondering because it worked also with the humidifier before. It really runs for a while to clear the system, but not with the full pressure.
03-19-2013 01:05 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Ugly Offline

Preferred Members

Posts: 568
Joined: Oct 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage Micro
Humidifier: ResMed H5i
CPAP Pressure: 7-14
CPAP Software: ResScan SleepyHead

Other Comments: Hydrocephalus, myopia, depression, chronic ugliness, stupidity, tinnitus, mixed sleep apnea.

Sex: Male
Location: Barrie Ontario Canada

Post: #12
RE: RESMED S9 Smart Stop does not work
(03-19-2013 01:05 AM)Taxifahrt Wrote:  I just tried without the humidifier but the problem still exists. I would be wondering because it worked also with the humidifier before. It really runs for a while to clear the system, but not with the full pressure.

I'm still trying to get an understanding of it myself.
When I used a borrowed S8 AutoSet II, I may have supposedly gotten to the clinician menu but there was no option to enable SmartStart/Stop. I still don't know if it's partly dependent on the type of mask I use. Hopefully when the S9 AutoSet makes it into my grubby little hands it will be easier to program.
03-19-2013 11:40 AM
Find all posts by this user Post Reply Quote this message in a reply
Taxifahrt Offline

Members

Posts: 7
Joined: Mar 2013

Machine: RESMED S9 Elite
Mask Type: Nasal mask
Mask Make & Model: RESMED Mirage FX
Humidifier: RESMED H5I
CPAP Pressure: 6
CPAP Software: ResScan

Other Comments: Software: ResScan 4.2

Sex: Male
Location: Solingen, Germany

Post: #13
RE: RESMED S9 Smart Stop does not work
crazy:
S9 Elite with Humidifier H5I - Smart Stop does not work
S9 Elite without Humidifier - Smart Stop does not work
S9 Elite with Humidifier H5I but without the watertank Smart Stop works ?!?!
I will clarify with the distributor, seems the beginning of finding the bug.
03-20-2013 03:39 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Taxifahrt Offline

Members

Posts: 7
Joined: Mar 2013

Machine: RESMED S9 Elite
Mask Type: Nasal mask
Mask Make & Model: RESMED Mirage FX
Humidifier: RESMED H5I
CPAP Pressure: 6
CPAP Software: ResScan

Other Comments: Software: ResScan 4.2

Sex: Male
Location: Solingen, Germany

Post: #14
RE: RESMED S9 Smart Stop does not work
The distributor tells me, that there is no garanty for this feature.
He is not interested that it was working fine before.
The Reason should be the low pressure of 6.
(But last Week it worked also fine with that Pressure)
He was not wondering about why it is working with the humidifier without the water tank.
The only reaction was: Take the CPAP like it is or leave it.

So no Support from the distributor. Problem not solved!
03-21-2013 12:08 PM
Find all posts by this user Post Reply Quote this message in a reply
spoke Offline

New Members

Posts: 1
Joined: Jul 2013

Machine: ResMed S9 Elite
Mask Type: Full face mask
Mask Make & Model: unsure
Humidifier: ResMed H5i
CPAP Pressure: 11
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #15
RE: RESMED S9 Smart Stop does not work
I was having the same issue. I went into the clinical settings, turned Smart Stop to OFF, waited a minute, then turned it back to ON, and now it stops on its own as it has for almost a year.
07-24-2013 12:48 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
MichP Offline

New Members

Posts: 3
Joined: Nov 2013

Machine: S9 Elite
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX-medium
Humidifier: H5i
CPAP Pressure: 7
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #16
RE: RESMED S9 Smart Stop does not work
I have the same problem with a brand new S9 Elite (just got it yesterday).

I think I figured out the cause of the problem: the machine is not calibrated well for the line pressure with nasal pillows attached.

The Auto Stop works if you disconnect the nasal pillow mask from the hose to reduce line pressure.

Alternatively, you can disable EPR in the clinical menue, and the Auto STOP will start working. EPR, of course, is triggered by the increase in line pressure during exhalation.

This is an obvious defect of calibration or design, IMO.

I'll try to exchange my machine, but I don't hold my breath.

Mike
11-28-2013 02:04 PM
Find all posts by this user Post Reply Quote this message in a reply
me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #17
RE: RESMED S9 Smart Stop does not work
If either of you are going to exchange your machine and want to stay with Resmed (I like their machines but do NOT like their headgear so that means I don't like their masks), I would suggest asking for the S9 Auto Set.
11-28-2013 04:06 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
MichP Offline

New Members

Posts: 3
Joined: Nov 2013

Machine: S9 Elite
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX-medium
Humidifier: H5i
CPAP Pressure: 7
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #18
RE: RESMED S9 Smart Stop does not work
OK. I got the reply from the horse's mouth (ResMed tech support). They're perfectly aware that Auto Stop doesn't work in the circumstances I described above unless the pressure is well above 10cm of H2O or so. The reason is exactly what I thought it was: insufficient pressure threshold to trigger Auto Stop. They also know that disabling EPR helps.

The rep admitted that this, at least, should be mentioned in the User's manual.

And no, they don't have any model (incl. APAP) that would work at lower pressures.

This is very disappointing to tell you the truth. Sad
(This post was last modified: 12-03-2013 11:21 AM by MichP.)
12-03-2013 11:20 AM
Find all posts by this user Post Reply Quote this message in a reply
Lukie Offline

Preferred Members-2

Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #19
RE: RESMED S9 Smart Stop does not work
(03-18-2013 04:14 AM)Taxifahrt Wrote:  Hello All,
thanks a lot for the brainstorming. It worked fine with that Mask and the same Mask Setting before!
That could not be the reason!
I tried the unplug trick for more than 10 Minutes, but it did not work.
Any other Ideas?

call ResMed on the telephone. They can be helpful.
12-03-2013 02:47 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
MichP Offline

New Members

Posts: 3
Joined: Nov 2013

Machine: S9 Elite
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX-medium
Humidifier: H5i
CPAP Pressure: 7
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #20
RE: RESMED S9 Smart Stop does not work
I just want to report that I found a way around to make Auto Stop work. I simply replaced the Slimline hose with a slighter wider (regular) one, but left the machine setting on Slimline.

It may have a slight effect on the actually delivered pressure, but it should be minimal. Subjectively, I didn't notice any significant difference. If I have a chance to measure the pressure error, I'll report back.
(This post was last modified: 12-27-2013 04:15 AM by MichP.)
12-27-2013 04:11 AM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Newbie with Smart Card Reader Problems MissSnuffleupagus 3 151 12-01-2016 09:36 PM
Last Post: trish6hundred
  Had to STOP APAP Roy289 13 1,049 09-18-2016 08:52 AM
Last Post: Roy289
  Stop Therapy Question macheta 17 714 09-15-2016 10:32 PM
Last Post: Jim Bronson
  Smart Ramp bernerbits 2 316 09-14-2016 09:19 PM
Last Post: stephennic
  [Equipment] AirSense 10 smart start with nasal pillows Jacto 6 589 09-13-2016 06:27 PM
Last Post: sonicboom
  DIY idea to stop itching and rash back of head? okieman 8 634 09-11-2016 09:17 PM
Last Post: okieman
Question What Pulse Oximeters work with SleepyHead? jerod 20 7,586 09-05-2016 05:47 PM
Last Post: Marthajoy7

Forum Jump:

Who's Online (Complete List)