ResMed Airsense10 cell not working

[goodn]

My airsene10 stopped sending out info through cell connection- as a matter of fact even when my phone has 5 bars the res med has no connection. 

It still records on the MicroUSB card and I can still use Oscar- is there any reason to exchange for a machine which still sends out info

[Crimson Nape]

Not really. The data it sends is designed to incentivize its use and not for therapy analysis like OSCAR.

[goodn]

I never found the data on myAir to be in the least bit useful- Oscar-however_ is very very useful. I will just take the card in when I visit my pulmonologiost.

Thank you

[Gideon]

I would take your laptop with OSCAR in case he doesn't have ResScan, but do offer him the SD Card

[Hydrangea]

I agree with the above.

Just for the sake of troubleshooting... Might you have accidentally turned on Airplane Mode?

[PaulaO2]

I agree with the above.

Just for the sake of troubleshooting... Might you have accidentally turned on Airplane Mode?

First thing I thought of, too. I keep mine off. Not enough coverage here to keep mine on! LOL Cell only works because of wi-fi calling.

[Hydrangea]

I agree with the above.

Just for the sake of troubleshooting... Might you have accidentally turned on Airplane Mode?

First thing I thought of, too. I keep mine off. Not enough coverage here to keep mine on! LOL Cell only works because of wi-fi calling.

I keep Airplane Mode on, simply because I sleep better when there are fewer EMFs/wifi/Bluetooth/etc. nearby.

[ardenum]

I agree with the above.

Just for the sake of troubleshooting... Might you have accidentally turned on Airplane Mode?

First thing I thought of, too. I keep mine off. Not enough coverage here to keep mine on! LOL Cell only works because of wi-fi calling.

I keep Airplane Mode on, simply because I sleep better when there are fewer EMFs/wifi/Bluetooth/etc. nearby.

Just take the modem out, airplane mode isnt exactly off. You can always just unplug it from the mainboard, requires less dissassembly.

[goodn]

I actually turned it on and iff a couple of times to see if that would trigger  the wireless to work again. It did not work...and yes it is off now

[DeepBreathing]

Is your machine perhaps an older one that uses an obsolete generation of cellular network? We've had quite a few users in Canada complain that Gen 3(?) has recently been abandoned there and consequently they've lost their MyAir connection. Same thing where you live, perhaps?