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ResMed S9 Humidifer 5i Error Message
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atta_gurrrrl Offline

New Members

Posts: 1
Joined: Jul 2015

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: F&P
Humidifier: ResMed
CPAP Pressure: 10
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
ResMed S9 Humidifer 5i Error Message
Hi,

I encountered an error message : "Humidifier Fault, Replace Humidifier" on my ResMed S9 Autoset unit. May I know if anyone has encountered the same, what was the cause, and what was the fix done?

Because of the said error, I am too curious, that I checked the external attributes of the humidfier. I noticed that the contact point of the Humidifier has 4 holes, BUT, only 3 holes has copper into them, while, the lower right hole do not. May I know if this is the same among the users of the same unit? Is this the way it should be?





Thank you for your help.

atta_gurrrrl
07-07-2015 12:42 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: ResMed S9 Humidifer 5i Error Message
(07-07-2015 12:42 AM)atta_gurrrrl Wrote:  Hi,

I encountered an error message : "Humidifier Fault, Replace Humidifier" on my ResMed S9 Autoset unit. May I know if anyone has encountered the same, what was the cause, and what was the fix done?

Because of the said error, I am too curious, that I checked the external attributes of the humidfier. I noticed that the contact point of the Humidifier has 4 holes, BUT, only 3 holes has copper into them, while, the lower right hole do not. May I know if this is the same among the users of the same unit? Is this the way it should be?





Thank you for your help.

atta_gurrrrl

Troubleshooting: Displays error message: Humidifier fault, replace humidifier
http://www.resmed.com/us/dam/documents/p...er_eng.pdf
(This post was last modified: 07-07-2015 01:13 AM by zonk.)
07-07-2015 01:11 AM
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trish6hundred Offline

Advisory Members

Posts: 6,451
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: ResMed S9 Humidifer 5i Error Message
Hi atta_gurrrrl,
WELCOME! to the forum.!
Hang in there for more answers to your question about your humidifier.
Much success to you with your CPAP therapy, good luck to you with getting your problem with your humidifier straightened out.

trish6hundred
07-07-2015 11:14 AM
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Moe52 Offline

New Members

Posts: 1
Joined: Mar 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model:
Humidifier: h5i
CPAP Pressure: 9-10
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #4
RE: ResMed S9 Humidifer 5i Error Message
Just had this happen a couple of times. In my case, I had forgotten to fill the water reservoir and awoke from the hot air. I filled it and the fault occurred. Found this in Resmed's documentation. The third one (which I bolded) is my answer. Let it cool before adding water. That fixed it and I did not need to replace the humidifier.

Quote:Displays error message: Humidifier fault, replace humidifier:

Device has been left in a hot environment. => Allow to cool before re-use. Disconnect the power cord and then reconnect it to restart the device.

There is a fault in your H5i heated humidifier. => Discontinue using your H5i and contact your clinician/service provider.

Refilling the humidifier with cold water while humidifier is still hot after therapy. => Allow the humidifier to cool before re-filling.

Filling the humidifier with ice cold water on a warm day or with hot water. => Use room temperature water.
07-08-2016 10:58 AM
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