The software will not recognise the SD Card, although it (and its contents) are recognised in COMPUTER.
On loading the software I get a panel headed "_ASSERTE:".
I progress through options "Yes", "No", "Cancel" (I tried them all).
I successfully "Open Patient".
On entering "Download Data" I get a panel headed "There are NO devices available for downloading data".
Have deleted and re-loaded software (without drivers) with the same result.
Even downloaded free ResScan from "Healthcare Worker" with same result.