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ResScan 4.3
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GreyParrot Offline

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Machine: ResMed S9 Elite
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
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CPAP Pressure: 12.5
CPAP Software: ResScan

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Sex: Male
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Post: #1
ResScan 4.3
I'm finding this version a little flaky. It's developed a problem
where it hangs downloading the info from the SD card. It just stays
at 0%. Most of the time I have to shut the program, then re-open it
not select a patient. Then I insert the SD card the screen pops up
with patient and "view data" button. That works about 75% of the time. Then it hangs with an "do you want to overwrite data" I say
yes, then all is OK. Sometimes it works normally, some days I have to
try numerous times. Eventually it always works. The previous program
didn't do any of this.

In addition I didn't listen to PaulaO2 the first time about locking and
unlocking the SD card and that is why when reinserting the SD card
into the CPAP it asked to erase data all the time. When I followed
PaulaO2's instructions it ceased doing that. Windows must write
something to the card when unlocked reading it.
(This post was last modified: 02-04-2014 12:34 PM by GreyParrot.)
02-04-2014 12:33 PM
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herbm Offline

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Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #2
RE: ResScan 4.3
(02-04-2014 12:33 PM)GreyParrot Wrote:  I'm finding this version a little flaky. It's developed a problem
where it hangs downloading the info from the SD card. It just stays
at 0%. Most of the time I have to shut the program, then re-open it
not select a patient. Then I insert the SD card the screen pops up
with patient and "view data" button. That works about 75% of the time. Then it hangs with an "do you want to overwrite data" I say
yes, then all is OK. Sometimes it works normallyh, some days I have to
try numerous times. Eventually it always works. The previous program
didn't do any of this.

In addition I didn't listen to PaulaO2 the first time about locking and
unlocking the SD card and that is why when reinserting the SD card
into the CPAP it asked to erase data all the time. When I followed
PaulaO2's instructions it ceased doing that. Windows must write
something to the card when unlocked reading it.

I have only imported with it about 6-10 times in the 4 days that I have had my machine.

Once, Rescan acted similarly to the way you describe during import/download -- it just hung part way through.

All I did was cancel and restart the download and it worked.

During the same time (same insertion), SleepyHead download worked fine so it wasn't like a problem with the SDCard or insertion etc of the card.

Not too big an issue for me (on Window 2012-R2 which is essentially Win 8.1).

Likely you OS is MORE supported than mine even but you might want to mention the OS version and how you have the card inserted.

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
02-04-2014 02:05 PM
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PaulaO2 Offline
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Posts: 8,067
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Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #3
RE: ResScan 4.3
Windows shouldn't be writing anything to it on its own. Some programs may try or want to. Like viruses and the like.

Do you have an anti-virus scanning it? I used to have mine (AVG) set to scan any external drive that plugged in. I began having problems so to narrow down the variables, I turned that off. A lot of the problems have settled down. Between that and locking the card, undocking it before I remove it (or flip the switch since I use a hub), I've not had any issues since.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
02-04-2014 03:00 PM
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herbm Offline

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Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #4
RE: ResScan 4.3
(02-04-2014 03:00 PM)PaulaO2 Wrote:  Windows shouldn't be writing anything to it on its own. Some programs may try or want to. Like viruses and the like.

Do you have an anti-virus scanning it? I used to have mine (AVG) set to scan any external drive that plugged in. I began having problems so to narrow down the variables, I turned that off. A lot of the problems have settled down. Between that and locking the card, undocking it before I remove it (or flip the switch since I use a hub), I've not had any issues since.

PaulaO2, that is a good idea.

I have heard people saying that Windows is writing to their SDCard and somehow messing it up that sounded very improbable.

I have NOT been locking mine and it is just fine after a bunch of trips back and forth from APAP machine to computer.

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
02-04-2014 10:40 PM
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me50 Offline

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Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
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CPAP Pressure: 18/8
CPAP Software: SleepyHead

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Sex: Undisclosed
Location: USA

Post: #5
RE: ResScan 4.3
You don't want to overwrite your data when importing your data from the card. You want to discard it.
02-04-2014 11:32 PM
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herbm Offline

Preferred Members-2

Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #6
RE: ResScan 4.3
(02-04-2014 11:32 PM)me50 Wrote:  You don't want to overwrite your data when importing your data from the card. You want to discard it.

It is likely important to clarify this -- and the message on the screen as many people are not likely to understand it; I didn't for a couple of times.

"Overwrite EXISTING data", i.e., on your computer OR "discard DOWNLOADED data for all DUPLICATE downloaded sessions", i.e., coming from the SDCard.

It's REALLY asking: Do you want to overwrite what you already have or just load the data from the card that you don't have yet?

Generally it does make sense to accept the second option. Once the data is on your computer you probably don't (ever) need to download THAT same data again and only want the new stuff.

It's NOT very clear -- both options SOUND bad: Overwrite or Discard

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
02-04-2014 11:44 PM
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Nozzelnut Offline

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Posts: 29
Joined: Oct 2013

Machine: RESmed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: Quattro Air
Humidifier: H5i
CPAP Pressure: 8-14 Auto
CPAP Software: SleepyHead

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Sex: Male
Location: Western NY

Post: #7
RE: ResScan 4.3
I've had a couple of download hangups too; I just cancel that download and click it again. It goes through without any problems.

I usually overwrite data. On the download popup screen, it has the options buttons; I have it set at 5 detailed days and those seem to be the ones being overwritten when I upload daily. If I were to wait the 5 days or adjust the options, the overwrite shouldn't show up; I think.
02-05-2014 10:59 AM
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PaulaO2 Offline
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Posts: 8,067
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #8
RE: ResScan 4.3
When you overwrite, you are losing a lot of data you once had. The S9 keeps detailed data for 7 days. On the 8th, the oldest day loses some data (flow rate) and the new day is added. Rinse, repeat. On day 30, the oldest day loses pert near everything but AHI, pressure, and hours used. You can see those numbers in the summary page but when you click the detailed data tab, it will say there's nothing there.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
02-05-2014 03:24 PM
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zonk Offline

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Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #9
RE: ResScan 4.3
[Image: attachment.php?aid=60]

Select "All available data", you can set it as default option so you don,t have to worry about next download
02-05-2014 03:47 PM
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JimZZZ Offline

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Machine: ResMed S9 AutoSet
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CPAP Pressure: 9 - 14
CPAP Software: ResScan SleepyHead

Other Comments: CareFusion PureSom Ultra Chinstrap

Sex: Male
Location: Western North Carolina

Post: #10
RE: ResScan 4.3
ResScan is hard; SleepyHead is easy. And SleepyHead gives me all the information I need so I am sticking with SleepyHead.
02-05-2014 04:56 PM
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