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78zinman Offline

New Members

Posts: 3
Joined: Oct 2015

Machine: Resmed S9
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: Resmed S9
CPAP Pressure: 6.0 w.c.
CPAP Software: ResScan

Other Comments:

Sex: Male

Post: #1
Once running, I can see SD card and date in Windows Explorer. However, whenever I try anything with the software like open patient, create. or no patient, I get the message "Please contact your system administrator in regards to patient file access privileges". I try running as Administrator to no avail. Do you have to use a special sequence for Patient ID or Reference ID?
09-28-2016 09:59 AM
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AlanE Online

Advisory Members

Posts: 1,428
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #2
RE: ResScan
Try temporarily disabling your anti-virus and try ResScan again. You shouldn't have to run it as Administrator but if it doesn't work after disabling AV try running ResScan as Admin (right click the exe and choose Run as Administrator). If it does work, running as Admin and not when you are not, it is a permissions issue. Change the permissions of the folder you installed ResScan into to allow full control to Users.

Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
(This post was last modified: 09-30-2016 08:11 AM by AlanE.)
09-30-2016 08:07 AM
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