Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions]
Hello, I am new here and this board is great and very informative. My question is that the office I sent my card to after being on my machine for 30 day call and said there was 0 information on the card. I do download to rescan every couple days. When I download to my computer I know the download is working ok, but why am I loosing the data from the card? Thanks
Hello
Thank you very much for the programe
but i have sent the email like you said but i didn't get anything back
can you please help
Thank you again
(09-23-2013, 10:21 AM)tieman Wrote: Hello, I am new here and this board is great and very informative. My question is that the office I sent my card to after being on my machine for 30 day call and said there was 0 information on the card. I do download to rescan every couple days. When I download to my computer I know the download is working ok, but why am I loosing the data from the card? Thanks

Well, could be card was damaged in the mail, or could be user error on their part.

If you have the card back from them, does the machine accept the card, and does ResScan read the card normally?

By the way, when downloading data into ResScan, always choose "Discard" rather than "Overwrite". This way earlier data already downloaded into ResScan will never get overwritten.

You could reformat the SD card in your computer or try a new 1 Gigabyte or 2 Gigabyte SD card. (I bought cards at Walmart, 2 for around $11 it think.) When new card is inserted in the machine, let the machine reformat it again if the machine offers to do so. Machine should write all statistical data (like compliance data for the past year or so) on the new card.
Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.


(09-22-2013, 04:35 PM)blebs Wrote:
(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong?
Thanks,
lakeside7

Hello and welcome to the board. Please see post #443 above.
------------------------------------
I tried deleting, rebooting, and re-downloading several times. I still get the same error message.
Lakeside7
(09-23-2013, 08:16 PM)lakeside7 Wrote:
(09-22-2013, 04:35 PM)blebs Wrote:
(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong?
Thanks,
lakeside7

Hello and welcome to the board. Please see post #443 above.
------------------------------------
I tried deleting, rebooting, and re-downloading several times. I still get the same error message.
Lakeside7

what OS are you using?

are you checking the 3 drivers? if you are, that could be your problem?

INSTALLATION WARNING:
During the installation, it will ask you if you wish to install the 3 ResScan proprietary drivers. DO NOT INSTALL THE DRIVERS! If you do, ResScan WILL NOT WORK and all future installs of ResScan will not work.
Re error msg. I am using Windows XP, have not checked to install any of the drivers, have re-installed several times and still get the same error message.
Lakeside7


(09-23-2013, 08:16 PM)lakeside7 Wrote:
(09-22-2013, 04:35 PM)blebs Wrote:
(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong?
Thanks,
lakeside7

Hello and welcome to the board. Please see post #443 above.
------------------------------------
I tried deleting, rebooting, and re-downloading several times. I still get the same error message.
Lakeside7

(09-23-2013, 08:34 PM)me50 Wrote:
(09-23-2013, 08:16 PM)lakeside7 Wrote:
(09-22-2013, 04:35 PM)blebs Wrote: Hello and welcome to the board. Please see post #443 above.
------------------------------------
I tried deleting, rebooting, and re-downloading several times. I still get the same error message.
Lakeside7

what OS are you using?

are you checking the 3 drivers? if you are, that could be your problem?

INSTALLATION WARNING:
During the installation, it will ask you if you wish to install the 3 ResScan proprietary drivers. DO NOT INSTALL THE DRIVERS! If you do, ResScan WILL NOT WORK and all future installs of ResScan will not work.

(09-25-2013, 02:22 PM)lakeside7 Wrote: Re error msg. I am using Windows XP, have not checked to install any of the drivers, have re-installed several times and still get the same error message.
Lakeside7

Do you have all of your Windows Critical Updates installed? What about antivirus software? Norton is known to cause problems at times.
Just installed the software. Very interesting. I saw my doctor today and she's only seen the "summary report" and knew nothing of the detailed charts. I was very surprised by this. This was further reinforcement that people need to take responsibility for understanding their own data - not just leave it up to the "experts."

Thank you for the links!
(09-30-2013, 09:19 PM)sleepy7 Wrote: Just installed the software. Very interesting. I saw my doctor today and she's only seen the "summary report" and knew nothing of the detailed charts. I was very surprised by this. This was further reinforcement that people need to take responsibility for understanding their own data - not just leave it up to the "experts."

Thank you for the links!

Some, but not all, are only interested in summary and compliance reports. Does seem strange that yours didn't know about the detailed summaries.


Does the downloading of data from the SD card wipe the card?


Possibly Related Threads...
Thread Author Replies Views Last Post
  AirView vs ResScan yankees123 2 115 10-12-2017, 01:33 PM
Last Post: yankees123
  [Admin Note] New ResScan version 5.8 SuperSleeper 10 3,233 10-07-2017, 08:52 PM
Last Post: SuperSleeper
  Problem with Sleepyhead current version sirto 8 522 09-29-2017, 10:53 PM
Last Post: Sean Turvey
  ResScan Help-How to print 1yr. Certificate? Zerojunk 1 261 09-06-2017, 08:04 PM
Last Post: Sleeprider
  ResScan? Kaunakakai 48 2,323 09-03-2017, 11:35 AM
Last Post: Crimson Nape
  ResScan v SleepyHead slight difference in data interpretation . dwd1249 0 320 09-01-2017, 11:45 PM
Last Post: dwd1249
  sleepyhead software - how to get info from CPAP to computer? cookie810 31 8,483 08-29-2017, 02:30 AM
Last Post: boutros55

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.