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ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions]
RE: ResScan CPAP Reporting Software (current version: 4.3)
(10-05-2013, 12:50 PM)rocannon Wrote: Does the downloading of data from the SD card wipe the card?

Slide the unlock/lock tab to locked when downloading the information. Be sure you slide it back to unlocked before putting it back into the machine. If you don't unlock it before putting it back in the machine, the machine cannot write to it and it will let you know of it's displeasure.

That will keep you from being able to write to the SD card and no, it will not wipe it.



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RE: ResScan CPAP Reporting Software (current version: 4.3)
(10-05-2013, 12:50 PM)rocannon Wrote: Does the downloading of data from the SD card wipe the card?

Nope! It leaves it unaltered.
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RE: ResScan CPAP Reporting Software (current version: 4.3)
Rookie here got the program installed.

Followed the directions and I made sure the 3 drivers were not checked, got the program installed.

I have an internal SD card reader on my laptop, and can see the card when it is installed and all of the files.

When I try to download everything from the card to the Res Scan, I get the message:

There are NO devices available. Connect a flow generator or data card and try again.

I've read the manual and looked through the settings and all I can find is "COM ports" but no way to setup the SD card drive.

Any info on this?
RE: ResScan CPAP Reporting Software (current version: 4.3)
(10-11-2013, 10:21 AM)pucker21 Wrote: Rookie here got the program installed.

Followed the directions and I made sure the 3 drivers were not checked, got the program installed.

I have an internal SD card reader on my laptop, and can see the card when it is installed and all of the files.

When I try to download everything from the card to the Res Scan, I get the message:

There are NO devices available. Connect a flow generator or data card and try again.

I've read the manual and looked through the settings and all I can find is "COM ports" but no way to setup the SD card drive.

Any info on this?

Perhaps someone can post a screen shot of what I'm going to attempt to explain.

There should be a pop up window that allows you to search for your SD Card drive letter. All you need to do is find your device (Card drive letter) and click on it, then click ok, then you should be able to download the information off of the SD card.



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RE: ResScan CPAP Reporting Software (current version: 4.3)
Was this popup when the program was installed?

I haven't seen any popup while using the program, other than the message that pops up saying there isn't a reader.

Thanks for the reply, I might try to reinstall the program.
RE: ResScan CPAP Reporting Software (current version: 4.3)
(10-11-2013, 01:37 PM)pucker21 Wrote: Was this popup when the program was installed?

I haven't seen any popup while using the program, other than the message that pops up saying there isn't a reader.

Thanks for the reply, I might try to reinstall the program.

Let me see if I can get a screenshot for you. Now that I set mine up right, it may not pop up again, but it should pop up when you go to download the data.

[Image: Clipboard01_zps76491bf2.jpg][Image: Clipboard02_zpsca4a9c13.jpg]
RE: ResScan CPAP Reporting Software (current version: 4.3)
Hope this helps.



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RE: ResScan CPAP Reporting Software (current version: 4.3)
Man that wasn't even an option on mine, not sure what I'm doing wrong. I click the download link and get the error.

It's uninstalling right now, I'm reinstall and I'll take screen shots as well.

Thanks so much for your help, this new DOT stuff asks for compliance reports when you get your physical done now, so I'm really jumping through hoops.
RE: ResScan CPAP Reporting Software (current version: 4.3)
Got a fresh install and it's doing the same thing.

I hit the download button on the top:

   

Then this is the only option:

   

The drive shows up on my computer, and I can even look at the files:

   

   

How did you get the the screen options you are at?

Thanks again
RE: ResScan CPAP Reporting Software (current version: 4.3)
I'm an idiot, I was adding in my CPAP info on profile and discovered that the Res Scan probably isn't gonna work for me. I think I need an Encore Viewer.

Thanks for trying to help me though blebs.



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