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ResScan CPAP Reporting Software (current version: 5.5) [Archived Discussions]
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justMongo Offline

Monitors

Posts: 3,853
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #1011
RE: ResScan issue
What type computer are you trying to install on?
Some windows machine, like the MicroSoft Surface will not install anything that doesn't come from their APP store.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
05-26-2015 01:01 PM
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Crimson Nape Offline

Monitors

Posts: 1,330
Joined: Oct 2014

Machine: ResMed S9 Autoset
Mask Type: Other
Mask Make & Model: P-10 / F&P Simplus / DreamWear
Humidifier: H5i w/Climateline
CPAP Pressure: 8 - EPR 3
CPAP Software: SleepyHead

Other Comments: CMS-50F & 50IW

Sex: Male
Location: Georgia

Post: #1012
RE: ResScan issue
You may have a corrupted download. Either move or delete the original file and try downloading again.

Here is the MD5 checksum for a good download :c5e9a38c12143367aba574a4276ebcaa

Statistics prove that people who have more birthdays live longer.
05-26-2015 01:07 PM
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parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #1013
RE: ResScan CPAP Reporting Software (current version: 5.4)
Trying to install V5.4 I get a notification from Nortin Antivirus that the setup.exe is infected. Norton then proceeds to delete it. This on Windows 7. Any ideas?

thanks,
Dave
05-26-2015 01:19 PM
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krelvin Offline

Advisory Members

Posts: 155
Joined: Jul 2014

Machine: Resmed S9 VPAP Auto BiLevel
Mask Type: Full face mask
Mask Make & Model: Quattro Air
Humidifier: S9 Series H5i Heated Humidifier with Climate Control
CPAP Pressure: 10.6cm - 18cm - PS 4cm
CPAP Software: ResScan SleepyHead

Other Comments: FlashAir WiFi SDcard with SleepMaster/FlashPAP - Weather Nut

Sex: Male
Location: Mesa AZ

Post: #1014
RE: ResScan CPAP Reporting Software (current version: 5.4)
(05-26-2015 01:19 PM)parkerdt Wrote:  Trying to install V5.4 I get a notification from Nortin Antivirus that the setup.exe is infected. Norton then proceeds to delete it. This on Windows 7. Any ideas?
Remove Norton and get something better. Something simple like Microsoft Security Essentials which is free and doesn't over load your computer. For additional security look at Malwarebytes for malware which is not really viruses but just as bad.

Current Settings PS 4.0 over 10.6-18.0 (cmH2O) BiLevel Auto
TNET Sleep Resource Pages
CPAP Machine Database
05-26-2015 01:36 PM
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parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #1015
RE: ResScan CPAP Reporting Software (current version: 5.4)
Thanks, but Norton has saved my bacon many times over the years. I'll keep it.

Dave
05-26-2015 02:39 PM
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trish6hundred Offline

Advisory Members

Posts: 6,449
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #1016
RE: ResScan issue
Hi craigzzz,
WELCOME! to the forum.
Much success to you with your CPAP therapy.

trish6hundred
05-26-2015 02:44 PM
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AlanE Offline

Advisory Members

Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #1017
RE: ResScan CPAP Reporting Software (current version: 5.4)
I stopped using Norton stuff back in the Win95 days. I use MS security essentials on this computer. Trend micro on my laptop (vpn requires it). Nothing on ubuntu. heh



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
05-26-2015 02:46 PM
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craigzzz Offline

Members

Posts: 4
Joined: May 2015

Machine: ResMed S8 Elite II
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: ResMed Humidaire 3i
CPAP Pressure: 15.7
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1018
RE: ResScan issue
(05-26-2015 01:01 PM)justMongo Wrote:  What type computer are you trying to install on?
Some windows machine, like the MicroSoft Surface will not install anything that doesn't come from their APP store.

I'm using a Toshiba Satellite Pro running Windows Vista Business SP2.
05-26-2015 02:56 PM
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SuperSleeper Offline

Administrators

Posts: 9,973
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #1019
RE: ResScan CPAP Reporting Software (current version: 5.4)
(05-26-2015 02:39 PM)parkerdt Wrote:  Thanks, but Norton has saved my bacon many times over the years. I'll keep it.
Dave

The bloated and unreliable Norton Antivirus software has reported ResScan as being "malicious" or "infected" for quite a while now. I've probably gotten 100 emails from folks who have Norton reporting this. Assuming you downloaded ResScan from ResMed's website, Norton is likely giving you a "false positive", meaning it incorrectly marks some programs as having a virus.

Norton is no longer what it used to be. Past performance in previous versions is no indicator of how well the current version of Norton works.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

05-26-2015 05:04 PM
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retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #1020
RE: ResScan CPAP Reporting Software (current version: 5.4)
Norton saved me many times in the past too. I can't count the number of customer machines I had to fix after Norton decided to go crazy go nutz for some silly reason or another, or just caused their machine to run so darn slow they had to give up and buy a new one from me. The revenue stream I had from Norton machines alone probably paid my rent.

So, I definitely believe in Norton. Well, now that I'm a Retired_Guy, maybe not so much.

I don't use any anti-virus program anymore. I run Malwarebytes on occasion to clean out the crap, but that's about it. I also don't download music or games or what have you that can be so problematic. I do regularly clone my drives to a removable disk as a backup.
05-26-2015 05:15 PM
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