I attempted to download ResScan 4.3 overnight from the email link healthcareworker provided.
I avoided any of the 3 ResMed proprietary drives.
I got to the "installing ResScan" screen that said: "The program features you selected are being installed."
In addition, there was a Status bar that never showed ANY progress after 9 hours
of my attempted download overnight. I couldn't get out of the screen by clicking the "X" in the top right nor would the "cancel" button close down the screen.
I did go into the Windows Task Manager and ended the install wizard; so that is no longer frozen.
I've attached screen shots of two images:
1) The install wizard that said the program was being installed with no progress on the Status bar.
2) The Properties
screen of the install file that now resides on my computer [31302_ResScan_4.3EXE.png.
3) I checked my security software (Secure Anywhere from Webroot) and 3 files were blocked. all temporary, but with no date they were first blocked although they appear to be Windows files that arise when some other important file cannot be found.
Finally, does anyone know how to get past this problem and successfully download ResScan 4.3?