Thread Closed 
ResScan CPAP Reporting Software (current version: 5.5) [Archived Discussions]
Author Message
Charlene184 Offline

New Members

Posts: 2
Joined: Dec 2013

Machine: ResMed Escape
Mask Type: Full face mask
Mask Make & Model: unsure
Humidifier: H5i
CPAP Pressure: 17
CPAP Software: ResScan

Other Comments:

Sex: Female
Location: West Virginia

Post: #521
Sad RE: ResScan CPAP Reporting Software (current version: 4.3)
I downloaded the software and pulled the info off of my card and the only info I get is compliance data. The only thing I can tell with this is that my machine is set on 20 and I am at 78% compliance.

The software looks great if only I could access the important info. Can I change the settings on the card? or can I have them supply me with a different machine. I really need to see the data, as I have been using CPAP for nearly a year now and no one has reviewed the data; have not seen my sleep doctor (ever!) and I am totally exhausted. Only advice I am getting from my GP is lose weight and get more exercise. I need to figure this out for myself.

Help!
12-19-2013 08:58 PM
Find all posts by this user

Donate to Apnea Board
jgjones1972 Offline

Preferred Members-2

Posts: 516
Joined: Nov 2012

Machine: ResMed S9 AutoSet
Mask Type: Full face mask
Mask Make & Model: ResMed Quattro FX
Humidifier: ResMed H5i
CPAP Pressure: 18 - 20
CPAP Software: ResScan SleepyHead

Other Comments: CMS50I PulseOx

Sex: Male
Location: Ohio - USA

Post: #522
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-19-2013 08:58 PM)Charlene184 Wrote:  I downloaded the software and pulled the info off of my card and the only info I get is compliance data. The only thing I can tell with this is that my machine is set on 20 and I am at 78% compliance.

The software looks great if only I could access the important info. Can I change the settings on the card? or can I have them supply me with a different machine. I really need to see the data, as I have been using CPAP for nearly a year now and no one has reviewed the data; have not seen my sleep doctor (ever!) and I am totally exhausted. Only advice I am getting from my GP is lose weight and get more exercise. I need to figure this out for myself.

Help!

What machine do you have? Your profile says H5i, but that is the humidifier. Just above the power button it should say "AutoSet", "Elite" or "Escape"...if it says "Escape" it might also say "Auto" near the power button.
12-19-2013 10:05 PM
Find all posts by this user
me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #523
RE: ResScan CPAP Reporting Software (current version: 4.3)
Look in the clinical menu and see if you have sleep quality on. If you don't, all you will see is minimum data. Also, detailed data is only kept for a short period of time so you need to download your data at least once per week, preferably twice. Hope this helps.

What jgjones1972 said.
(This post was last modified: 12-19-2013 10:50 PM by me50.)
12-19-2013 10:49 PM
Find all posts by this user

Donate to Apnea Board
drmick3 Offline

Preferred Members

Posts: 41
Joined: Dec 2013

Machine: ResMed Auto Set
Mask Type: Nasal mask
Mask Make & Model: Respironics WISP
Humidifier: ResMed H51
CPAP Pressure: Min 5, Max 20
CPAP Software: ResScan SleepyHead

Other Comments: Newly diagnosed chronic OSA

Sex: Male
Location: Scottsdale, AZ USA

Post: #524
RE: ResScan CPAP Reporting Software (current version: 4.3)
Vomit
I attempted to download ResScan 4.3 overnight from the email link healthcareworker provided.

I avoided any of the 3 ResMed proprietary drives.

I got to the "installing ResScan" screen that said: "The program features you selected are being installed."

In addition, there was a Status bar that never showed ANY progress after 9 hours of my attempted download overnight. I couldn't get out of the screen by clicking the "X" in the top right nor would the "cancel" button close down the screen.

I did go into the Windows Task Manager and ended the install wizard; so that is no longer frozen.

I've attached screen shots of two images:
1) The install wizard that said the program was being installed with no progress on the Status bar.

2) The Properties screen of the install file that now resides on my computer [31302_ResScan_4.3EXE.png.

3) I checked my security software (Secure Anywhere from Webroot) and 3 files were blocked. all temporary, but with no date they were first blocked although they appear to be Windows files that arise when some other important file cannot be found.

Finally, does anyone know how to get past this problem and successfully download ResScan 4.3?Help
12-20-2013 11:13 AM
Find all posts by this user
Charlene184 Offline

New Members

Posts: 2
Joined: Dec 2013

Machine: ResMed Escape
Mask Type: Full face mask
Mask Make & Model: unsure
Humidifier: H5i
CPAP Pressure: 17
CPAP Software: ResScan

Other Comments:

Sex: Female
Location: West Virginia

Post: #525
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-19-2013 10:05 PM)jgjones1972 Wrote:  
(12-19-2013 08:58 PM)Charlene184 Wrote:  I downloaded the software and pulled the info off of my card and the only info I get is compliance data. The only thing I can tell with this is that my machine is set on 20 and I am at 78% compliance.

The software looks great if only I could access the important info. Can I change the settings on the card? or can I have them supply me with a different machine. I really need to see the data, as I have been using CPAP for nearly a year now and no one has reviewed the data; have not seen my sleep doctor (ever!) and I am totally exhausted. Only advice I am getting from my GP is lose weight and get more exercise. I need to figure this out for myself.

Help!

What machine do you have? Your profile says H5i, but that is the humidifier. Just above the power button it should say "AutoSet", "Elite" or "Escape"...if it says "Escape" it might also say "Auto" near the power button.

Sorry, I have the ResMed Escape. I called the supplier today to ask, and she didn't seem to know any more than I do. She wanted to know what information I was looking for. She just said to send in the SD card and she would see what they could do.
12-20-2013 07:37 PM
Find all posts by this user

Donate to Apnea Board
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #526
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-20-2013 07:37 PM)Charlene184 Wrote:  Sorry, I have the ResMed Escape. I called the supplier today to ask, and she didn't seem to know any more than I do. She wanted to know what information I was looking for. She just said to send in the SD card and she would see what they could do.
Its the machine, got nothing to do with the SD card. All machines comes with the same SD card.
The Escape only reports and store hours using the machine so is the card, the card cannot report something the machine don,t store in the first place. You want AHI and leak information and able to use the software so you and the doctor can find out how is the treatment is working and make any adjustment if required. Check the specification http://www.resmed.com/us/products/s9_ser...nc=dealers
12-20-2013 08:06 PM
Find all posts by this user
drmick3 Offline

Preferred Members

Posts: 41
Joined: Dec 2013

Machine: ResMed Auto Set
Mask Type: Nasal mask
Mask Make & Model: Respironics WISP
Humidifier: ResMed H51
CPAP Pressure: Min 5, Max 20
CPAP Software: ResScan SleepyHead

Other Comments: Newly diagnosed chronic OSA

Sex: Male
Location: Scottsdale, AZ USA

Post: #527
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-20-2013 11:13 AM)drmick3 Wrote:  Vomit
I attempted to download ResScan 4.3 overnight from the email link healthcareworker provided.

I avoided any of the 3 ResMed proprietary drives.

I got to the "installing ResScan" screen that said: "The program features you selected are being installed."

In addition, there was a Status bar that never showed ANY progress after 9 hours of my attempted download overnight. I couldn't get out of the screen by clicking the "X" in the top right nor would the "cancel" button close down the screen.

I did go into the Windows Task Manager and ended the install wizard; so that is no longer frozen.

I've attached screen shots of two images:
1) The install wizard that said the program was being installed with no progress on the Status bar.

2) The Properties screen of the install file that now resides on my computer [31302_ResScan_4.3EXE.png.

3) I checked my security software (Secure Anywhere from Webroot) and 3 files were blocked. all temporary, but with no date they were first blocked although they appear to be Windows files that arise when some other important file cannot be found.

Finally, does anyone know how to get past this problem and successfully download ResScan 4.3?Help

PROBLEM SOLVED by unblocking 3 files blocked by my security software. Up and running now.
12-21-2013 08:48 AM
Find all posts by this user

Donate to Apnea Board
CAi Offline

New Members

Posts: 3
Joined: Dec 2013

Machine: ResMed S9 Auto set EPR
Mask Type: Nasal mask
Mask Make & Model: ResMed
Humidifier: ResMed H5i
CPAP Pressure: 4-16
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Finland

Post: #528
RE: ResScan CPAP Reporting Software (current version: 4.3)
Hi,
First ever night behind with CPAP,
Where could I get freeware soft fo my ResMed S9.
Thanks!
12-21-2013 10:16 AM
Find all posts by this user
me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #529
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-21-2013 10:16 AM)CAi Wrote:  Hi,
First ever night behind with CPAP,
Where could I get freeware soft fo my ResMed S9.
Thanks!

sleepyhead software is easy to download, work with and fairly easy to understand.
(This post was last modified: 12-21-2013 10:34 AM by me50.)
12-21-2013 10:32 AM
Find all posts by this user

Donate to Apnea Board
CAi Offline

New Members

Posts: 3
Joined: Dec 2013

Machine: ResMed S9 Auto set EPR
Mask Type: Nasal mask
Mask Make & Model: ResMed
Humidifier: ResMed H5i
CPAP Pressure: 4-16
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Finland

Post: #530
RE: ResScan CPAP Reporting Software (current version: 4.3)
(12-21-2013 10:32 AM)me50 Wrote:  
(12-21-2013 10:16 AM)CAi Wrote:  Hi,
First ever night behind with CPAP,
Where could I get freeware soft fo my ResMed S9.
Thanks!

sleepyhead software is easy to download, work with and fairly easy to understand.

Thanks me50! It works.

Just have to learn a lot Thinking-about
12-21-2013 10:52 AM
Find all posts by this user
Thread Closed 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Arrow [Admin Note] ResScan - [version 5.7] SuperSleeper 57 7,022 12-01-2016 12:43 PM
Last Post: SuperSleeper
  ResScan 5.5 cannot run in Windows 10 ant08 6 323 12-01-2016 12:21 PM
Last Post: cbramsey
  ResScan - not supported jmitchell151 2 129 11-23-2016 11:23 PM
Last Post: SuperSleeper
  new ResMed machine and ResScan software issue fluffyetal 1 184 11-18-2016 06:40 AM
Last Post: Sleeprider
  can resscan read cards from two machines whirschb 8 489 11-14-2016 04:03 PM
Last Post: Mosquitobait
Question ResScan=Unable to detect device communications library cobaltpanther 6 594 11-12-2016 02:19 PM
Last Post: Kitalarium
  ResScan Prometheus 4 357 11-04-2016 07:11 PM
Last Post: SuperSleeper

Forum Jump:

Who's Online (Complete List)