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ResScan CPAP Reporting Software (current version: 5.5) [Archived Discussions]
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #571
RE: ResScan CPAP Reporting Software (current version: 4.3)
HVE22

I am not completely sure that I understand your concerns, but, I can suggest that you check when you download your data next and make sure that you have selected ALL AVAILABLE DATA and underneath that, there is a BOX to check that shows all high data or something similar to that.
01-21-2014 05:53 AM
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retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #572
RE: ResScan CPAP Reporting Software (current version: 4.3)
When I insert the card from the Resmed into my computer if I forget to "lock" it first, it will no longer work on the Resmed without "erasing all data." That happens during the mount process, not by running the software. So the short answer is don't forget to lock the card. Are others experiencing this same thing, or is it something peculiar to my implementation of good old Windows 8?
01-21-2014 02:08 PM
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A KLERK Offline
Wiki Editor
Advisory Members

Posts: 185
Joined: Dec 2012

Machine: ResMed AirSense 10
Mask Type: Full face mask
Mask Make & Model: ResMed Quattro Air
Humidifier: H5i + Climateline
CPAP Pressure: 4-14 cmH2O
CPAP Software: ResScan SleepyHead

Other Comments: (aka Boudewijn), Coordinator for translating SleepyHead

Sex: Male
Location: Oosterhout, The Netherlands

Post: #573
RE: ResScan CPAP Reporting Software (current version: 4.3)
It is indeed Windows 8 and 8.1 that causes the problem. You mentioned the solution already: lock the SD.

Sleep-well
Breathe freely!
01-21-2014 03:29 PM
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VSlaybaugh Offline

Members

Posts: 4
Joined: Jan 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit Nasal Pillows System for Her
Humidifier: S9 Series
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #574
RE: ResScan CPAP Reporting Software (current version: 4.3)
I just downloaded the exe file to install the ResScan software but twice I've gotten an error message and it won't let me complete the install. I did NOT check any of the drivers it suggested to install, just as was instructed NOT to do.

I'm a new CPap user, on day 2 of my treatment. I'm using the ResMed S9 AutoSet machine.

Any help with the install of the ResScan software would be appreciated.
01-24-2014 10:16 AM
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SuperSleeper Offline

Administrators

Posts: 9,970
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #575
RE: ResScan CPAP Reporting Software (current version: 4.3)
Welcome to Apnea Board, VSlaybaugh.

It's possible your download file got corrupted. It is a huge file, about 121 Megabytes. I'd check your installation file and see if it's close to 121 MB, if not, you may not have gotten the entire file. Or it might be the correct size, but was corrupted during the download.

To avoid download file corruption, it's best to download the file late at night or early in the morning when your local Internet Provider is less busy. You may wish to completely delete the installation and the install file and try downloading again.

Coffee

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

01-24-2014 10:24 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #576
RE: ResScan CPAP Reporting Software (current version: 4.3)
Resscan only works with windows but SleepyHead works with both windows and Mac computers
In the meantime, download SleepyHead, easier to download and fun to use
01-24-2014 01:29 PM
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Nightflier240 Offline

New Members

Posts: 1
Joined: Feb 2014

Machine: ResMed s8
Mask Type: Nasal pillows
Mask Make & Model: swift 2
Humidifier: unsure
CPAP Pressure: 11
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #577
RE: ResScan CPAP Reporting Software (current version: 4.3)
I was not able to get a reply from the link provided by healthcareworker so I just went to the Resmed website and registered as a pr
02-03-2014 11:33 PM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #578
RE: ResScan CPAP Reporting Software (current version: 4.3)
(02-03-2014 11:33 PM)Nightflier240 Wrote:  I was not able to get a reply from the link provided by healthcareworker so I just went to the Resmed website and registered as a pr

strange b/c there is an auto responder. did you put a subject in the subject line?
02-04-2014 02:49 AM
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SuperSleeper Offline

Administrators

Posts: 9,970
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #579
RE: ResScan CPAP Reporting Software (current version: 4.3)
(02-04-2014 02:49 AM)me50 Wrote:  
(02-03-2014 11:33 PM)Nightflier240 Wrote:  I was not able to get a reply from the link provided by healthcareworker so I just went to the Resmed website and registered as a pr

strange b/c there is an auto responder. did you put a subject in the subject line?

Auto-responder is working. I'd try again from another email address. It could be that your email address was marked as spam by Gmail. When this happens, I usually advise folks to also do a full virus check, as sometimes their email is sending out spam due to a virus, and that could be why it was marked as such by the Gmail system. Or it could be just a fluke. Thinking-about

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

02-04-2014 01:31 PM
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Bhrighde Offline

New Members

Posts: 1
Joined: Feb 2014

Machine: ResMed AutoSet S9 for Her
Mask Type: Nasal pillows
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Undisclosed
Location:

Post: #580
RE: ResScan CPAP Reporting Software (current version: 4.3)
Downloaded the software today and it seems to be working ok.
So far so good!:grin:
02-06-2014 08:54 PM
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