Thread Closed 
ResScan CPAP Reporting Software (current version: 5.5) [Archived Discussions]
Author Message
Evpraxia Offline

Advisory Members

Posts: 313
Joined: Aug 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift LT for Her - Nasal Pillows System
Humidifier: ResMed H5i
CPAP Pressure: 7-17
CPAP Software: ResScan SleepyHead

Other Comments: Cat Staff, bibliophile, love Classical & Byzantine music

Sex: Female
Location: Pacific Northwest USA

Post: #751
RE: ResScan CPAP Reporting Software (current version: 5.1)
Greetings billdeboard,

I did some screen prints of my ResScan to see if that will help.

I had previously set up myself as a patient and I have set the download data for summary and 2 most recent detailed and high rate data.

[Image: ResScanChoosePatient_zps8bf0578f.jpg]

[Image: ResScanDownLoadPatientData_zpsded8d166.jpg]

[Image: ResScanPatientSettings_zpse89afd38.jpg]

Evpraxia in the Pacific Northwest USA
Diagnosed: 44 AHI when supine, O2 down to 82%
Treated since 20 Sept 2014:: 0.7 AHI, Settings 7-15, EPR on Full Time at Level 3
Better living through CPAP/APAP machines!
10-20-2014 12:00 PM
Find all posts by this user

Donate to Apnea Board
Whitewabit Offline

Preferred Members-2

Posts: 158
Joined: Sep 2014

Machine: ResMed V9 VPAP Adapt S9 (36067), ASV mode
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX, AirFit P10, AirFit F10
Humidifier: ResMed H5i
CPAP Pressure: 5/4/9
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Undisclosed
Location: Somewhere in the midwest

Post: #752
RE: ResScan CPAP Reporting Software (current version: 5.1)
(10-20-2014 11:21 AM)jcarerra Wrote:  
(10-20-2014 10:59 AM)billdeboard Wrote:  ...I suspect there is some sort of key or unlock file that physicians and sleep centers get, as legitimate users of this software.

No, that's not the case. Many of us have downloaded the sfw and installed it. But clearly something is a problem in your case.

I would suggest uninstalling it, reinstall, and as first action, create anew patient (you). Then, whenever you open the program, the first step before download is to open the patient.

A second hint...when you get this working and start doing downloads, you need to set the download dialog to get all data. I don't have the SD card IN right now, so can't give you the exact steps.

ALSO, when you start a download (of all data) you will get a screen to select either overwrite or discard duplicate data. ALWAYS select discard. The SD card only holds 7 days of flow data, so after seven days, if you overwrite, it writes ZERO flow data into the ResScan database for days > 7, and you lose your old flow data.

Finally, if you are using Windows 8.1, ALWAYS slide the write lock on the SD card to lock before inserting it into the computer.

Ah .. understand now what I was doing wrong .. I was overwriting each daay ..

Thanks so much for this explanation for us newbie's !!
10-20-2014 12:13 PM
Find all posts by this user
billdeboard Offline

Members

Posts: 8
Joined: Oct 2014

Machine: RESMED S9
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: RESMED S9
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #753
RE: ResScan CPAP Reporting Software (current version: 5.1)
Same error message. I even checked user properties. I have full control so it's not a read-write issue.
10-20-2014 12:17 PM
Find all posts by this user

Donate to Apnea Board
billdeboard Offline

Members

Posts: 8
Joined: Oct 2014

Machine: RESMED S9
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: RESMED S9
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #754
RE: ResScan CPAP Reporting Software (current version: 5.1)
(10-20-2014 12:00 PM)Evpraxia Wrote:  Greetings billdeboard,

I did some screen prints of my ResScan to see if that will help.

I had previously set up myself as a patient and I have set the download data for summary and 2 most recent detailed and high rate data.

Thank you. I never got past trying to set myself up as a new patient. The software continues to advise me to get patient file access rights from the system administrator...
10-20-2014 12:20 PM
Find all posts by this user
jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #755
RE: ResScan CPAP Reporting Software (current version: 5.1)
Have you tried the uninstall/reinstall of it?
10-20-2014 01:17 PM
Find all posts by this user

Donate to Apnea Board
billdeboard Offline

Members

Posts: 8
Joined: Oct 2014

Machine: RESMED S9
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: RESMED S9
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #756
RE: ResScan CPAP Reporting Software (current version: 5.1)
(10-20-2014 01:17 PM)jcarerra Wrote:  Have you tried the uninstall/reinstall of it?

Yes, did that.
10-20-2014 01:22 PM
Find all posts by this user
jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #757
RE: ResScan CPAP Reporting Software (current version: 5.1)
(10-20-2014 01:22 PM)billdeboard Wrote:  
(10-20-2014 01:17 PM)jcarerra Wrote:  Have you tried the uninstall/reinstall of it?
Yes, did that.
Find the resscan.exe probbly in
C:\Program Files (x86)\ResMed\ResScan3
and right click on it > run as administrator.
10-20-2014 02:50 PM
Find all posts by this user

Donate to Apnea Board
billdeboard Offline

Members

Posts: 8
Joined: Oct 2014

Machine: RESMED S9
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: RESMED S9
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #758
RE: ResScan CPAP Reporting Software (current version: 5.1)
Wow, that did it. At age 72, still lots of time to eat 'humble pie'. The clue was "administrator". But my weakness has always been using that right-click button. And then reading the lines below "Open". Doh!
10-20-2014 08:28 PM
Find all posts by this user
jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #759
RE: ResScan CPAP Reporting Software (current version: 5.1)
Now you can create a shortcut to that file (for example on your desktop, but you can put it wherever you want) and set the shortcut properties to run the file as administrator. From then on, just double click the shortcut.

Do you know how to do this?
10-21-2014 07:44 AM
Find all posts by this user

Donate to Apnea Board
billdeboard Offline

Members

Posts: 8
Joined: Oct 2014

Machine: RESMED S9
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: RESMED S9
CPAP Pressure: 12
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #760
RE: ResScan CPAP Reporting Software (current version: 5.1)
(10-21-2014 07:44 AM)jcarerra Wrote:  Now you can create a shortcut to that file (for example on your desktop, but you can put it wherever you want) and set the shortcut properties to run the file as administrator. From then on, just double click the shortcut.

Do you know how to do this?

Yes, now that I'm right-clicking on everything to see what's there - lol.
10-23-2014 07:38 AM
Find all posts by this user
Thread Closed 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Arrow [Admin Note] ResScan - [version 5.7] SuperSleeper 57 6,949 12-01-2016 12:43 PM
Last Post: SuperSleeper
  ResScan 5.5 cannot run in Windows 10 ant08 6 308 12-01-2016 12:21 PM
Last Post: cbramsey
  ResScan - not supported jmitchell151 2 124 11-23-2016 11:23 PM
Last Post: SuperSleeper
  new ResMed machine and ResScan software issue fluffyetal 1 181 11-18-2016 06:40 AM
Last Post: Sleeprider
  can resscan read cards from two machines whirschb 8 478 11-14-2016 04:03 PM
Last Post: Mosquitobait
Question ResScan=Unable to detect device communications library cobaltpanther 6 590 11-12-2016 02:19 PM
Last Post: Kitalarium
  ResScan Prometheus 4 351 11-04-2016 07:11 PM
Last Post: SuperSleeper

Forum Jump:

Who's Online (Complete List)