When downloading, you need to select
all summary data and ... all most recent detailed data sessions
tick the box ... include equivalent number of high resolutions rate data sessions
Thanks Zonk! Ticking the box ...include equiivalent number of high resolution data sessions did it. Flow data is there now for last 7 days anyway.
I just started using ResScan software and when I do the "30 Day Compliance Report" under "Statistics" the date range shows 9/20/2014 - 10/19/2014.
The graphs show data up to 11/3/2014, and I would like to have the statistics show the same. And I would like to do a report on just the last month, 10/1/2014 - 10/31/2014. I have been trying all morning to accomplish this with no luck.
Can someone help.
I believe the 30 day compliance report just finds when you gained compliance for Medicare purposes. So I don't think it's a particularly useful report once insurance or Medicare have paid. Specifically as you, I haven't found a way to change the date, short of possibly deleting all the data from the early time frames. Something I'm sure you don't want to do.
Hi Folks. I just downloaded and installed ver 5.1 and it removed my old version and put 5.1 in the directory where the old version was located. The new 5.1 load up OK but it can't seem to find all my ResScan data that I had under my old version. When I search my files on my computer I can find all the old data in a sub-directory under the ResMed directory but the new 5.1 software doesn't seem to be able to access it for some reason. I tried an import and all it imported was the patient details not any of the sleep data. Under the old version all I did was open the program and the data was shown under the "default" group with my machine id number etc. I suspect there must be a simple answer to this problem but I haven't been able to figure it out yet. I find the ResScan software a bit strange in terms of how it handles files. Can anyone suggest a solution to how I access my old data and be able to dowload new data into 5.1? Thank you