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ResScan Help files missing!
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Bompa Offline

Monitors

Posts: 857
Joined: Mar 2012

Machine: DreamStation Pro
Mask Type: Nasal pillows
Mask Make & Model: Nuance Pro
Humidifier: DreamStation Heated Humidifer
CPAP Pressure: 12.0
CPAP Software: SleepyHead Other Software

Other Comments:

Sex: Male
Location: Falkenburg,

Post: #1
Sad ResScan Help files missing!
I just got a new computer with windows 7 Professional. I installed ResScan 03.16.018,loaded all data and works just fine. EXCEPT when I try to open the help files and windows tells me it can't open a .chm file. I have tried converting it to different file types and even tried to have it open in Internet Explorer. But, alas nothing works.
Iwas wondering if anyone else has experienced this problem and if so how did they fix it?
Thanks
Dont-know
07-15-2012 11:34 AM
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SuperSleeper Offline

Administrators

Posts: 10,088
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #2
RE: ResScan Help files missing!
Try right clicking on the .chm file and select properties, then select unblock.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

07-15-2012 07:09 PM
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Bompa Offline

Monitors

Posts: 857
Joined: Mar 2012

Machine: DreamStation Pro
Mask Type: Nasal pillows
Mask Make & Model: Nuance Pro
Humidifier: DreamStation Heated Humidifer
CPAP Pressure: 12.0
CPAP Software: SleepyHead Other Software

Other Comments:

Sex: Male
Location: Falkenburg,

Post: #3
RE: ResScan Help files missing!
(07-15-2012 07:09 PM)SuperSleeper Wrote:  Try right clicking on the .chm file and select properties, then select unblock.
When I open propeties I don't see anywhere a box to unblock or the word unblock in all of properties.
What am I missing?
07-16-2012 10:05 AM
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SuperSleeper Offline

Administrators

Posts: 10,088
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #4
RE: ResScan Help files missing!
(07-16-2012 10:05 AM)Bompa Wrote:  When I open propeties I don't see anywhere a box to unblock or the word unblock in all of properties.
What am I missing?

I'm not sure, Bompa... I got that info directly from the Microsoft website (can't find the direct link now)... Thinking-about

Anyone else have any ideas on this? Huh

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

07-16-2012 02:14 PM
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Dreamcatcher Offline

Members-b

Posts: 912
Joined: Mar 2012

Machine: Resmed Autoset Spirit II with Quattro F/F & FX Masks
Mask Type: Full face mask
Mask Make & Model:
Humidifier: H4i
CPAP Pressure: 10 - 18 cmH20 (auto range)
CPAP Software: ResScan SleepyHead Other Software

Other Comments:

Sex: Male
Location:

Post: #5
RE: ResScan Help files missing!
I have the manual if you want it:

Clinicians manual in a pdf file. PM me your email address and I will send it or I will send it to SS for future ref.
07-16-2012 03:30 PM
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