Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

ResScan Installation Problem ver 5.9
#1
Question 
ResScan Installation Problem ver 5.9
Help I am having a a problem installing ResScan 5.9 to my Asus laptop. When I click on the setup button I get the error message, “Windows cannot complete the extraction. The destination file could not be created.” What do I do? Thanks for your help.
RedBarron

"For I am not ashamed of the gospel of Christ because it is the power of God for salvation to everyone who believes, first for the Jew, and also for the Greek [Gentile]." Romans 1:16 CSB
Post Reply Post Reply
#2
RE: ResScan Installation Problem ver 5.9
Okay! You’ve heard the saying even a blind hog finds an acorn once in awhile? Well I stumbled into a fix on my laptop.

When double clicking on the setuo menu item I got the above error message over and over. However, I noticed an “Extract All” button above the list of menu items and clicked on it. I extracted the files to the destination file of the same name. This time when I clicked on the setup button it began the installation process. I am almost finished installation now.
RedBarron

"For I am not ashamed of the gospel of Christ because it is the power of God for salvation to everyone who believes, first for the Jew, and also for the Greek [Gentile]." Romans 1:16 CSB
Post Reply Post Reply
#3
RE: ResScan Installation Problem ver 5.9
Yep, a lot of people make that mistake, given the way Windows displays compressed folders.  You can "see" the files within a zipped folder, but in order to do anything, you must first uncompress (extract) the files contained in that folder.  Then clicking on the install file in the resulting extracted folder will work.

I wish Microsoft would make it more apparent that you first need to extract the files.  The way they display the contents of a zipped folder makes it look like a regular folder (but it's not-- it's compressed and needs to be extracted first).

Glad you found the solution!

Coffee
SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.


Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  ResScan 7 help! [password issues] DakotaNorth 2 87 03-26-2024, 12:42 PM
Last Post: SuperSleeper
  There's 1.5 years of data in my OSCAR, but now there's a problem Snackers 8 217 03-19-2024, 03:36 AM
Last Post: Snackers
  Cannot import data from ResMed Astral 150 to ResScan or OSCAR BreatheEZ 8 2,334 03-16-2024, 10:18 PM
Last Post: PappaJoe
  problem downloading OSCAR SOFTWARE Bailey104 1 88 03-15-2024, 05:49 PM
Last Post: Crimson Nape
  Does ResScan delete detailed logs/records from the SD card after downloading them? Determinism 5 179 03-15-2024, 05:40 AM
Last Post: srlevine1
  ResScan 7.1 nawolfor 2 372 02-26-2024, 10:29 PM
Last Post: SuperSleeper
  NOTICE: ResScan 7.1 Software now available [for ResMed machines only] SuperSleeper 0 427 02-26-2024, 10:27 PM
Last Post: SuperSleeper


New Posts   Today's Posts


About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.