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ResScan can't read my SD Card
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markdemich Offline

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Posts: 1
Joined: Dec 2013

Machine: Philips Responics RemStar Pro
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: PHilips
CPAP Pressure: 9
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
ResScan can't read my SD Card
I have a Philip';s Responsics RemStar Pro and I'm trying to read the data on my SD Card with ResScan. When I click "Download..." in ResScan it says,

"There are NO devices available" Connect a flow generator or data card and try again".

I just have my SD Card plugged into a standard SD Card reader. Do I need some kind of special hardware to read the card.

I can see it in WIndows Explorer It has a Folder named P-Series and under that a folder with my serial number I believe.

When I first installed ResScan, I didn't not check any of the boxes for installing the Drivers. WHen I couldn't get it working, I noticed in the start menu that there were a Drivers folder and I tried installing the drivers for Data Card reader, but that didn't help. Any ideas? I'm using Windows 7.

Thanks,
Mark
12-08-2013 10:39 AM
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PaulaO2 Offline
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Posts: 8,068
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #2
RE: ResScan can't read my SD Card
ResScan is for ResMed machines, not Respironics. For that, you'll need SleepyHead.
http://www.apneaboard.com/forums/Thread-...e-software

PaulaO2
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12-08-2013 11:51 AM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: ResScan can't read my SD Card
Hi mark,
WELCOME! to the forum.!
What Paula said.
Best of luck to you.

trish6hundred
12-08-2013 12:54 PM
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chezdan9 Offline

Preferred Members

Posts: 22
Joined: Dec 2013

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed h5i
CPAP Pressure: 12
CPAP Software: ResScan SleepyHead

Other Comments: diagnosed AHI = 88

Sex: Male
Location: Massachusetts, USA

Post: #4
RE: ResScan can't read my SD Card
I am having the same problem as Mark, having just downloaded ResScan last night. As per instructions, I did not download the drivers. The software installed fine and I was able to open it, but I got the same message saying it could not find a data card (even though I can see it in my Windows folder). I am running Win7. Any help is appreciated.
12-10-2013 10:00 AM
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me50 Offline

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Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #5
RE: ResScan can't read my SD Card
(12-10-2013 10:00 AM)chezdan9 Wrote:  I am having the same problem as Mark, having just downloaded ResScan last night. As per instructions, I did not download the drivers. The software installed fine and I was able to open it, but I got the same message saying it could not find a data card (even though I can see it in my Windows folder). I am running Win7. Any help is appreciated.

Did you download the data from your SD card? You have to do that first before you can review the data. ResScan only works with ResMed machines and Mark doesn't have a ResMed machine. Hope this helps.
(This post was last modified: 12-10-2013 10:27 AM by me50.)
12-10-2013 10:25 AM
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chezdan9 Offline

Preferred Members

Posts: 22
Joined: Dec 2013

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed h5i
CPAP Pressure: 12
CPAP Software: ResScan SleepyHead

Other Comments: diagnosed AHI = 88

Sex: Male
Location: Massachusetts, USA

Post: #6
RE: ResScan can't read my SD Card
I have the ResMed S9 AutoSet. When I remove the data card from the S9 and insert it into the card reader on the front of my PC (an eMachine running Win7), the card is recognized by the computer and I can open it and see folders marked "RESDATA" and "SETUP" or something similar...I can't remember because I'm not home right now). After I have inserted the card into the PC, I open ResScan and open the patient folder I set up with my name, and then try to initiate a download from the card. At this point, I get the same message as Mark stated previously: "There are NO devices available. Connect a device or data card and try again."
12-10-2013 10:39 AM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #7
RE: ResScan can't read my SD Card
The only other thing I can think of at the moment is that you need to select all data when trying to download. Also, the detailed data is only kept on the SD card a certain period of time. I am sure someone else will be able to help you more. In the meantime, you can download SleepyHead and view your data there. SleepyHead is a nice program and it is easy to see the data. I also like that I can add notes to the day I am looking at to note changes I made the night before, i.e., I changed masks at a certain time, I changed the EPR, I slept on my back, side, etc., whatever I feel is important to document because I won't remember it a week later (maybe not even a few minutes later lol). Give SleepyHead a look when you have time. It is user friendly in my opinion
(This post was last modified: 12-10-2013 11:00 AM by me50.)
12-10-2013 10:57 AM
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chezdan9 Offline

Preferred Members

Posts: 22
Joined: Dec 2013

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed h5i
CPAP Pressure: 12
CPAP Software: ResScan SleepyHead

Other Comments: diagnosed AHI = 88

Sex: Male
Location: Massachusetts, USA

Post: #8
RE: ResScan can't read my SD Card
I am definitely going to give SleepyHead a try.

I am seeing almost immediate positive results from only 3 nights on CPAP, I want to ensure that I am getting all that I can out of it. Thanks!
12-10-2013 11:44 AM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #9
RE: ResScan can't read my SD Card
If your data doesn't download into SleepyHead, try a new data card tonight and see if you have a faulty SD card.
12-10-2013 04:44 PM
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