I am having the same problem as Mark, having just downloaded ResScan last night. As per instructions, I did not download the drivers. The software installed fine and I was able to open it, but I got the same message saying it could not find a data card (even though I can see it in my Windows folder). I am running Win7. Any help is appreciated.
I have the ResMed S9 AutoSet. When I remove the data card from the S9 and insert it into the card reader on the front of my PC (an eMachine running Win7), the card is recognized by the computer and I can open it and see folders marked "RESDATA" and "SETUP" or something similar...I can't remember because I'm not home right now). After I have inserted the card into the PC, I open ResScan and open the patient folder I set up with my name, and then try to initiate a download from the card. At this point, I get the same message as Mark stated previously: "There are NO devices available. Connect a device or data card and try again."
12-10-2013, 10:57 AM
(This post was last modified: 12-10-2013, 11:00 AM by me50.)
The only other thing I can think of at the moment is that you need to select all data when trying to download. Also, the detailed data is only kept on the SD card a certain period of time. I am sure someone else will be able to help you more. In the meantime, you can download SleepyHead and view your data there. SleepyHead is a nice program and it is easy to see the data. I also like that I can add notes to the day I am looking at to note changes I made the night before, i.e., I changed masks at a certain time, I changed the EPR, I slept on my back, side, etc., whatever I feel is important to document because I won't remember it a week later (maybe not even a few minutes later lol). Give SleepyHead a look when you have time. It is user friendly in my opinion
I am definitely going to give SleepyHead a try.
I am seeing almost immediate positive results from only 3 nights on CPAP, I want to ensure that I am getting all that I can out of it. Thanks!
If your data doesn't download into SleepyHead, try a new data card tonight and see if you have a faulty SD card.