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ResScan load error
#1
ResScan load error
Hi Folks,
I have been using ResScan a while but due to a Windows 10 issue on my PC I have to re-load the OS (Win 10 Vers. 1703) and all the programs again. On downloading the ResScan program from this site and running it I encountered a pop up box "Pure virtual function call". I believe this to be a Visual C++ issue, but is it on my PC or the program I downloaded. Any help on how to resolve would be appreciated. For info my other newly downloaded programs seem to be working OK. Many thanks.
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#2
RE: ResScan load error
Unfortunately that message can be produced by two different Microsoft products that I'm aware of.   First make sure that you have the MS Visual C++ runtime libraries installed.   If you're on a 64 bit machine, you might need to install both 32 and 64 versions.  Also the .NET libraries, or absence thereof, can produce this error.

Good luck on this one.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#3
RE: ResScan load error
It's a Windows Creators Update inspired error. My Resscan was working perfectly before I upgraded. I'm going to try re-installing Resscan but we might have to wait for a new one.
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#4
RE: ResScan load error
no go on the reinstall. same error. have to wait for Resmed to fix. Compatibility mode didn't work either.
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#5
RE: ResScan load error
(04-13-2017, 08:12 PM)bigk Wrote: It's a Windows Creators Update inspired error. My Resscan was working perfectly before I upgraded. I'm going to try re-installing Resscan but we might have to wait for a new one.

Same thing here. Working good before upgrade to Creators edition.
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#6
RE: ResScan load error
(04-18-2017, 10:28 PM)steve823 Wrote:
(04-13-2017, 08:12 PM)bigk Wrote: It's a Windows Creators Update inspired error. My Resscan was working perfectly before I upgraded. I'm going to try re-installing Resscan but we might have to wait for a new one.

Same thing here. Working good before upgrade to Creators edition.

FIXED! OK, here's what I did. I reinstalled over installed installation. No difference. So I uninstalled completely and reinstalled. No difference. I rebooted between each uninstall and reinstall. Then I ran CCleaner and "fixed" those reported errors. No difference. So I tried another program I've had for years called JV16. I ran its "Registry" scan. That took a surprising length of time. It came up with many errors including an enormous number of "temp" files. I clicked the "Fix" button, but it said that was a hugh number of fixes and was I sure I wanted to do that? So I deselected the "temp" files and fixed everything else.  Then I rebooted and installed ResScan again and VIOLA! It worked. So "JV16 Power Tools 2017" actually worked. I'm glad I bought the "lifetime" version years ago.
like
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#7
RE: ResScan load error
Got the message to update to creators. glad I closed it.
Using FlashAir W-03 SD card in machine. You can download your data through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie

Stick it to the man, Download OSCAR and take back control of your data!

Thanks Ian. Like I didn't have enough Honey-Do projects to tackle. Mornincoffee
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#8
RE: ResScan load error
I've had this annoying error occur too, also since installing the Creators Edition update. I was hoping there'd be an update of ResScan too so got the updated version and installed it, no go of course :-(

Is anyone aware of Clinicians having this issue and whether they've been told Resmed is onto a fix?

I'm using Sleepyhead in parallel with ResScan anyway but would like to keep my data updated and as this "fix" occurred just prior to my monthly update of data I've already lost some. No biggie really, it is just annoying to have incomplete data in ResScan in case I need to d/l it and go see my CPAP provider,

Cheerz Wabster.
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#9
RE: ResScan load error
Welcome to the forum!

It's probably a missing dll file.  The best way to find it is to run the Event Viewer. Since its reporting is listed starting with the most recent error, it's better to try running the problem program just prior to using the event viewer.     To run Event Viewer, type in the name in the Start->Search box.  Go to: Custom Views->Administrative Events.  See if any errors show up that are related to ResScan.

Good luck!
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#10
RE: ResScan load error
(04-19-2017, 06:31 PM)So "JV16 Power Tools 2017" actually worked. I\m glad I bought the "lifetime" version years ago. Wrote: like

Every single time I have run JV16 it has screwed over something in my Windows configuration and it doesn't matter what I do I can't undo it. So I'm using Sleepyhead for now until this is fixed.
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