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ResScan - not supported
#1
I just installed ResScan 5.5 and I'm getting the error "QuickStart has detected a device which is not supported by this version of ResScan. Please refer to http:...help link for further details." I have a ResMed Airsense 10. Any ideas what might be going on?
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#2
What does the help link say?

Try turning Quick Start off and see if that helps. Per the ResScan help file:

The Quick Start feature allows you to instantly download patient data and create a report in one step, without navigating through the full four-step workflow. A dialog will appear each time a compatible therapy device is connected to your PC or a Data Card is inserted. You can download data and create a report for either new or existing patients directly from this dialog.

The Quick Start feature is enabled by default, so that the dialog automatically appears whenever you connect a therapy device or insert a Data Card. To disable the QuickStart feature, uncheck "Show this dialog every time a device is attached" in Tools > Options > Download.



DeepBreathing
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#3
New version of ResScan came out today (version 5.7).... please read this post:

http://www.apneaboard.com/forums/Thread-...#pid182941
SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.



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#4
(11-23-2016, 11:23 PM)SuperSleeper Wrote: New version of ResScan came out today (version 5.7).... please read this post:

http://www.apneaboard.com/forums/Thread-...#pid182941

Thank you - working great now!

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