Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

ResScan - not supported
#1
I just installed ResScan 5.5 and I'm getting the error "QuickStart has detected a device which is not supported by this version of ResScan. Please refer to http:...help link for further details." I have a ResMed Airsense 10. Any ideas what might be going on?
Post Reply Post Reply



Donate to Apnea Board  
#2
What does the help link say?

Try turning Quick Start off and see if that helps. Per the ResScan help file:

The Quick Start feature allows you to instantly download patient data and create a report in one step, without navigating through the full four-step workflow. A dialog will appear each time a compatible therapy device is connected to your PC or a Data Card is inserted. You can download data and create a report for either new or existing patients directly from this dialog.

The Quick Start feature is enabled by default, so that the dialog automatically appears whenever you connect a therapy device or insert a Data Card. To disable the QuickStart feature, uncheck "Show this dialog every time a device is attached" in Tools > Options > Download.



DeepBreathing
Apnea Board Moderator
www.ApneaBoard.com


Bed

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#3
New version of ResScan came out today (version 5.7).... please read this post:

http://www.apneaboard.com/forums/Thread-...#pid182941
SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.



Post Reply Post Reply
#4
(11-23-2016, 11:23 PM)SuperSleeper Wrote: New version of ResScan came out today (version 5.7).... please read this post:

http://www.apneaboard.com/forums/Thread-...#pid182941

Thank you - working great now!

Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  Backing up ResScan data drmick3 33 7,859 01-23-2018, 09:58 AM
Last Post: piezanno
  ResScan Reports dtester 2 271 01-23-2018, 05:18 AM
Last Post: DeepBreathing
  ResScan? Kaunakakai 51 4,394 12-23-2017, 02:07 PM
Last Post: Walla Walla
Information [Admin Note] New ResScan version 5.9 SuperSleeper 15 2,637 12-14-2017, 03:52 PM
Last Post: laneleonard
  ResScan Data mikeh99 13 718 12-10-2017, 09:39 PM
Last Post: SarcasticDave94
  Sleepyhead vs. ResScan Pre-Installation Questions Ron The Piper 10 831 11-22-2017, 08:42 PM
Last Post: AlanE
  Comparing ResScan to Sleepyhead over a long period calcuttaman 3 396 11-22-2017, 12:28 PM
Last Post: pholynyk

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.