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ResScan - not supported
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11-23-2016, 09:45 PM
ResScan - not supported
I just installed ResScan 5.5 and I'm getting the error "QuickStart has detected a device which is not supported by this version of ResScan. Please refer to http:...help link for further details." I have a ResMed Airsense 10. Any ideas what might be going on?
11-23-2016, 10:53 PM
RE: ResScan - not supported
What does the help link say?
Try turning Quick Start off and see if that helps. Per the ResScan help file: The Quick Start feature allows you to instantly download patient data and create a report in one step, without navigating through the full four-step workflow. A dialog will appear each time a compatible therapy device is connected to your PC or a Data Card is inserted. You can download data and create a report for either new or existing patients directly from this dialog. The Quick Start feature is enabled by default, so that the dialog automatically appears whenever you connect a therapy device or insert a Data Card. To disable the QuickStart feature, uncheck "Show this dialog every time a device is attached" in Tools > Options > Download.
11-23-2016, 11:23 PM
RE: ResScan - not supported
New version of ResScan came out today (version 5.7).... please read this post:
http://www.apneaboard.com/forums/Thread-...#pid182941
SuperSleeper
Apnea Board Administrator www.ApneaBoard.com INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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12-06-2016, 07:17 PM
RE: ResScan - not supported
(11-23-2016, 11:23 PM)SuperSleeper Wrote: New version of ResScan came out today (version 5.7).... please read this post: Thank you - working great now! |
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