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ResScan software
#1
I have tried to install the ResScan Reporting software 5.4.1 on my Windows 10 computer I keep getting this message about a missing file

''Error 1311 Source file not found
c:\users\user\AppData\Local\Temp\7zOF7DB.tmp\Data1.cab."

And the box asks for a retry or cancel retry does not work so I click cancel and I end up at the finish screen saying "unable to complete the installation" Is the problem because I am using Windows 10?
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#2
Try downloading it first. It will most likely go to your downloads folder. Run it from there instead of running it from the web page. It is looking for the cab in a temp location and that file may have already been deleted.


Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie

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#3
2nd thing, given the name of the temp folder, you look like you are trying to run it from within the zip file. Right click the zip file and choose Extract All. Click into the folder it created and right click Setup.exe and choose run as administrator. Maybe not needed but I usually do that even though I'm an admin on my computer. In the setup, don't click any of the optional drivers that it prompts you to install unless you actually have one of those devices.


Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie

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#4
Hi Phil,
WELCOME! to the forum.!
Hang in there for more answers to your questions about ResScan and much success to you with your CPAP therapy.
trish6hundred
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#5
(10-17-2015, 06:23 PM)AlanE Wrote: 2nd thing, given the name of the temp folder, you look like you are trying to run it from within the zip file. Right click the zip file and choose Extract All. Click into the folder it created and right click Setup.exe and choose run as administrator. Maybe not needed but I usually do that even though I'm an admin on my computer. In the setup, don't click any of the optional drivers that it prompts you to install unless you actually have one of those devices.
Thanks for that I extracted the file as suggested and it worked WOOHOO ThanksThanks
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#6
Er... I have another question
After getting the program loaded and working (Thank you for the advice)
I can read the statistics and summary graphs, how do I turn on the detailed graphs?
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#7
(10-17-2015, 09:18 PM)Phil Spencer Wrote: I can read the statistics and summary graphs, how do I turn on the detailed graphs?
Detailed data not selected, you'll need to select "all available data"
[Image: attachment.php?aid=60]

http://www.apneaboard.com/forums/Thread-...398#pid398

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#8

Thank you Thanks

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#9
Happy to have helped. Let us know if you have any more questions on ResScan or anything else. Smile


Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie

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