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Resetting Dreamstation
#1
Resetting Dreamstation
Hi,

I have a previous post called I'm getting headaches and I'm not sure what happened but no one's answering anymore.

Now since no one's replying to that post I was wondering if someone could tell me how to reset my dreamstation to factory default settings.


Thanks,
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#2
RE: Resetting Dreamstation
That should be an option In the clinical/providers menu
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#3
RE: Resetting Dreamstation
Thanks, that's really helpful and appreciated.  I don't know what I did to you but you won't see me on this board anymore you can count on that.  Not you care anyway.
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#4
RE: Resetting Dreamstation
File that under - Strange endings to free tech support system
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#5
RE: Resetting Dreamstation
What did I do?
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#6
RE: Resetting Dreamstation
"We" could not provide any answers to him having headaches. He got upset because his thread stopped getting any responses. He didn't understand that sometimes, members just run out of ideas.
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#7
RE: Resetting Dreamstation
From the factory service manual a reset of patient data can be performed. I found no mention of a 'factory reset' which would clear patient settings and put the DS back to factory default settings. There is software from Respironics that is used to test and calibrate a Dream Station. This software might be able to perform a factory reset, but likely wouldn't be available to the general public.
Within the provider mode it's easy to change settings (if you know what your doing). Make note of what they are before they are changed.

"5.10.3 ACCESSING PROVIDER MODE SCREENS

Accessing provider mode unlocks settings that cannot be modified by the user. To access provider mode:
1. Supply power to the device. First, plug the socket end of the AC power cord into the power supply.
Then plug the pronged end of the AC power cord into an electrical outlet that is not controlled by a
wall switch. Finally, plug the power supply cord’s connector into the power inlet on the back of the
device.
2. Once the device is powered, press and hold both the control dial and the Ramp button on the
device for at least 5 seconds.
Note: There is an optional 4 digit PIN setup option to enter Provider mode for additional security. Once Setup,
if the wrong PIN is entered too many times, you will have the option to reset the device or wait 15 minutes and
try again."

Within the "Provider Mode"....

"Reset Data Use the Reset Data function to clear patient data from the

therapy device, as well as an SD card and modem (if
installed). After you click to execute Reset Data, the device
will display a message asking you to confirm the reset. Click
again to reset data in the device.
Note: Reset Data resets Blower Hours that are visible to the
patient, but it does not reset Machine Hours in the Provider
Menu."
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