Post Reply 
Resmed AirSense 10 = junk?
Author Message
Sweet72947 Offline

Members

Posts: 18
Joined: May 2012

Machine: Resmed AirSense 10
Mask Type: Nasal mask
Mask Make & Model: Fisher & Paykel Medium
Humidifier: Heated humidifier tubing by Resmed
CPAP Pressure: 8.0
CPAP Software: Other Software

Other Comments:

Sex: Female
Location: Northern VA

Post: #1
Resmed AirSense 10 = junk?
Hi, I got a new CPAP machine in October, a Resmed AirSense10. It worked for a while, then at the end of December I began receiving error messages about my tubing, "humidifier error, replace your tubing". It would not use the water in the chamber and just blow cold, dry air down my nose all night. I unplugged the tubing and plugged it back in again and it seemed to work again. But aftet a week it began to give me the error no matter what I tried, off and on. I finally got up to the company I'm using (about 35 minutes away on a good day) and since I have a warranty they swapped out the machine entirely, including throwing in a new power cord. I go to plug it in at home and the port is extremely loose...like you barely touch the cord where it connects to the machine and comes out! Are these machines really this crappy or am I just having bad luck??? I really don't want to have to keep driving 35 minutes away to replace machines, especially since traffic that way is usually horrendous, what with the construction and all. Why can't things just work? Sad Sad
01-14-2015 01:53 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Sweet72947 Offline

Members

Posts: 18
Joined: May 2012

Machine: Resmed AirSense 10
Mask Type: Nasal mask
Mask Make & Model: Fisher & Paykel Medium
Humidifier: Heated humidifier tubing by Resmed
CPAP Pressure: 8.0
CPAP Software: Other Software

Other Comments:

Sex: Female
Location: Northern VA

Post: #2
RE: Resmed AirSense 10 = junk?
Wow I can't even get this thing to turn on, because the port and the connection are too loose to connect. Resmed sucks. My fisher & paykel worked for five years!
01-14-2015 02:03 AM
Find all posts by this user Post Reply Quote this message in a reply
Sleeprider Offline
Wiki Editor
Advisory Members

Posts: 3,400
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #3
RE: Resmed AirSense 10 = junk?
If your supplier carries the Respironics PR System One Auto 60 series, go get it. Otherwise, you need them to swap again. If you could start the Resmed machine long enough, it would be interesting to see the machine hours to determine if you got swapped into a used machine. Sure sounds like you did.

______________________________________________
Organize your SleepyHead Data
Post your SleepyHead Data from Imgur
Robysue's Beginner's Guide to Sleepyhead
01-14-2015 09:24 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
archangle Offline
Wiki Editor
Advisory Members

Posts: 3,163
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #4
RE: Resmed AirSense 10 = junk?
There have been a number of people here who have had AirSense 10 machines. There haven't been a lot of reports of reliability problems. ResMed machines have been reliable in general.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
01-14-2015 10:09 AM
Find all posts by this user Post Reply Quote this message in a reply
Sparkle Offline

Preferred Members-2

Posts: 131
Joined: Jan 2015

Machine: Res Med Air Sense 10 Auto Set
Mask Type: Full face mask
Mask Make & Model: ResMed Quattro
Humidifier: ResMed S10 37028
CPAP Pressure: 4-14
CPAP Software: SleepyHead

Other Comments: 3 brothers on CPAP; rescue mom to Bootsie Bella; wishes the APAP matched the decor in my bedroom :)

Sex: Female
Location: Northeastern MA

Post: #5
RE: Resmed AirSense 10 = junk?
Wow - this doesn't make me feel very good. I am newly diagnosed and new to these boards. I picked up the machine yesterday and it was this exact machine. I was wondering too - if I got a brand new machine or a used one - is there anyway to tell?
01-14-2015 10:18 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #6
RE: Resmed AirSense 10 = junk?
(01-14-2015 02:03 AM)Sweet72947 Wrote:  Wow I can't even get this thing to turn on, because the port and the connection are too loose to connect. Resmed sucks. My fisher & paykel worked for five years!

They can come to you to bring a machine. They have to make deliveries of O2, etc. and can put you on the list for that and it needs to be made priority since you need your machine. Don't give on that one. They deliver machines and set them up for clients all the time (I don't know about your DME specifically but it is a normal service offered, especially for those that are house bound). Since this is not your fault, they need to accommodate you and not 2 weeks from now.

Just my suggestion
01-14-2015 11:39 AM
Find all posts by this user Post Reply Quote this message in a reply
Breathetonight Offline

Members

Posts: 14
Joined: Jan 2015

Machine: resmed 10
Mask Type: Nasal pillows
Mask Make & Model: Respironics
Humidifier: Resmed
CPAP Pressure: 7
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Northern edge of Wisconsin

Post: #7
RE: Resmed AirSense 10 = junk?
(01-14-2015 01:53 AM)Sweet72947 Wrote:  I began receiving error messages about my tubing, "humidifier error, replace your tubing".


I got my Airsense 10 in mid Dec. and got the same tubing message about a week ago. I called my DME supplier and got a puzzled doknow response. I did the same unplug-replug thing and killed the message. Machine has worked fine; but the message has returned a couple times since and been banished by the same procedure. I have a follow up in a couple weeks and that will be at the top of my list of discussion topics.
01-14-2015 07:02 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #8
RE: Resmed AirSense 10 = junk?
"they swapped out the machine entirely, including throwing in a new power cord."

Since the power cord COMES with the machine, why was it necessary to "throw" in a new one? I'm wondering if they traded your fishy A10 with a red herring.

Call them up, and ask for a new in the box sealed at the factory sort of replacement instead of a machine that they had to find a cord to go with.
01-14-2015 09:43 PM
Find all posts by this user Post Reply Quote this message in a reply
Sweet72947 Offline

Members

Posts: 18
Joined: May 2012

Machine: Resmed AirSense 10
Mask Type: Nasal mask
Mask Make & Model: Fisher & Paykel Medium
Humidifier: Heated humidifier tubing by Resmed
CPAP Pressure: 8.0
CPAP Software: Other Software

Other Comments:

Sex: Female
Location: Northern VA

Post: #9
RE: Resmed AirSense 10 = junk?
I think I might have gotten a used machine. If I look in the "about" option under My Options it says run hrs 49, which shouldn't be if it's a new machine, right? I got my power cord today and that's fine, but I tried to turn it on, and it starts ramping up, stops at 4.0 and shuts off. It was blinking a little snowflake symbol and I discovered that my tubing has droplets of water in it. I cleaned that all out, and i hit run warmup, and the snoflake symbol changed to the wavy line symbol, hopefully I can make this work
I want to sleep! I miss my SleepStyle200 Sad
01-15-2015 02:16 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Sweet72947 Offline

Members

Posts: 18
Joined: May 2012

Machine: Resmed AirSense 10
Mask Type: Nasal mask
Mask Make & Model: Fisher & Paykel Medium
Humidifier: Heated humidifier tubing by Resmed
CPAP Pressure: 8.0
CPAP Software: Other Software

Other Comments:

Sex: Female
Location: Northern VA

Post: #10
RE: Resmed AirSense 10 = junk?
It stopped shutting off, but it only ramps up to 4.0 and just sits there. I went into the clinical settings and while I'm able to adjust the pressure if I want, some options are still shaded out, such as the ramp time and start pressure. The start pressure is set to 4.0. Before I swapped the machine, it ramped all the way up to 8. Why would this one be set to start at 4, and why in the clinical settings menu would some options still be shaded out? I don't get it?
01-15-2015 03:34 AM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Cloggd Nose elling with ResMed Airsense 10 AutoSet edmund36 5 186 12-09-2016 08:41 PM
Last Post: Sleeprider
  Classic example of Sleep-Wake-Junk breathing robysue 4 274 12-06-2016 09:51 PM
Last Post: richb
Question ResMed AirSense 10 Badjo17 26 2,563 12-04-2016 09:30 AM
Last Post: Arnie51
  Is this sound normal? - Resmed Airsense 10 Autoset Ronberta 8 1,298 11-29-2016 07:59 PM
Last Post: sonicboom
  [Equipment] ResMed Airsense 10 Quit Working SherrieR 4 273 11-26-2016 07:51 PM
Last Post: trish6hundred
Angry Resmed Airsense/Telstra 2G wireless kerput JamesW 2 227 11-24-2016 11:08 PM
Last Post: JamesW
  ResMed Airsense 10 Auto Set...Runaway Pressure Abnormal86 14 588 11-22-2016 11:39 PM
Last Post: sonicboom

Forum Jump:

Who's Online (Complete List)