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Resmed S10 Autoset Start/Stop Not Working
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spicydesi Offline

New Members

Posts: 1
Joined: Feb 2016

Machine: resmed s10
Mask Type: Nasal pillows
Mask Make & Model: resmed
Humidifier: none
CPAP Pressure: autoset
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Resmed S10 Autoset Start/Stop Not Working
I own Resmed S10 Autoset w/Humidifier. This is my 2nd CPAP device

The start/stop button on top of cpap goes deep down on long press and it doesn't make any sound like " TICK ". is it normal or its a defective device ?

There is a feature called "SmartStart", when nasal pillow mask is fitted on my face then it automatically detects and starts...and when I remove mask it automatically shuts down

I confirm that machine works perfectly

Problem is with Start and Stop button. Start and Stop button on top of cpap device isn't working. Any clue
02-16-2016 09:21 PM
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AlanE Online

Advisory Members

Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #2
RE: Resmed S10 Autoset Start/Stop Not Working
Welcome

That's not normal. Sounds like a broken switch. Mine doesn't press that far in. If it is new, it should be covered under warranty.



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
(This post was last modified: 02-16-2016 09:25 PM by AlanE.)
02-16-2016 09:24 PM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Resmed S10 Autoset Start/Stop Not Working
Hi spicydesi,
WELCOME! to the forum.!
It soulds to me like your switch might be defective. You should take it back to the place you got it from.
Hang in there for more ideas.
Much success to you with your CPAP therapy and with getting your machine problems straightened out.

trish6hundred
02-16-2016 09:47 PM
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Possum Online

Advisory Members

Posts: 254
Joined: Oct 2015

Machine: Resmed Airsense Autoset A10
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: (included in CPAP model)
CPAP Pressure: 8-12
CPAP Software: ResScan SleepyHead

Other Comments: Innovo CMS-50F+ pulse oximeter

Sex: Male
Location: San Diego, California, USA

Post: #4
RE: Resmed S10 Autoset Start/Stop Not Working
That is definitely not normal. The start/stop switch should work with minimal effort and not go deep into the machine. Demand a new machine or repair.
02-17-2016 10:43 AM
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BugDoc Offline

New Members

Posts: 1
Joined: Aug 2016

Machine: Resmed S10
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: Resmed
CPAP Pressure: 13
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Ohio, USA

Post: #5
RE: Resmed S10 Autoset Start/Stop Not Working
I am having the same problem. first time started within about a month of use of my new S10. so I sent it in to [link removed] Supplier #1 for repair--a big pain, as I have to pay for shipping and insurance, and they will not supply a loaner, except for an exorbatant fee. Back to using my S9. The said that it would take up to 4 weeks to assess and repair.

Well, they gave me a new unit. This one has lasted 2-3 months, and the same thing happened again. No injury, drop, fall or other problem. Worked one day, didn't the next. Yes, the SmartStart works, and I am getting by, but I need to send in for warranty repair. I urge all with this problem still under warranty to get it fixed, as i suspect the problem is far more widespread than has been reported.

the expense of shipping the unit with insurance is substantial, and i have seen no sympathy or financial reimbursement from [link removed] or from ResMed. For a $1000 machine, this is pretty unacceptible. I am a physician, and I work with DME & medical supplies all the time. This is not a common response. Usually, the providers and manufacturers are bending over backwards to make things right.

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08-07-2016 09:34 AM
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jedirye Offline

Members

Posts: 8
Joined: Jul 2016

Machine: Resmed Airsense 10 Autoset
Mask Type: Nasal mask
Mask Make & Model: FP ESON
Humidifier: Resmed
CPAP Pressure: 6
CPAP Software: ResScan

Other Comments:

Sex: Female
Location: USA, FL

Post: #6
RE: Resmed S10 Autoset Start/Stop Not Working
Mine just suddenly stopped working........
08-12-2016 10:00 PM
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