Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Respironics Dreamstation problems
#1
Respironics Dreamstation problems
I've been using a Respironics Dreamstation with heated tube and humidifier for 16 months. A couple of months ago I required a replacement when I couldn't get rid of an obnoxious odor, something like burning plastic. I'll  come back to the odor later.  

The new machine started making a clicking sound 5 days ago. I can't use it; it keeps me awake. I have troubleshot it and have been able to exclude the following as causes: Nasal pillow, tubing, humidifier and filters. The noise persists even when all of the above are disconnected, with the machine in a different location.  I would appreciate any inputs from those experiencing the same problem. 

Back to the odor. It came back with the new machine!  I wash my mask daily; the tubing and tank every three days. I switched from dishwashing liquid to vinegar and water, just in case the detergent was causing the smell. No good. It does not smell immediately when I go to sleep, but it will wake me up two or three hours later. It is repugnant.  Anyone else experiencing this?
Post Reply Post Reply



Donate to Apnea Board  
#2
RE: Respironics Dreamstation problems
(09-24-2017, 09:53 PM)Rimaggio Wrote: I've been using a Respironics Dreamstation with heated tube and humidifier for 16 months. A couple of months ago I required a replacement when I couldn't get rid of an obnoxious odor, something like burning plastic. I'll  come back to the odor later.  

The new machine started making a clicking sound 5 days ago. I can't use it; it keeps me awake. I have troubleshot it and have been able to exclude the following as causes: Nasal pillow, tubing, humidifier and filters. The noise persists even when all of the above are disconnected, with the machine in a different location.  I would appreciate any inputs from those experiencing the same problem. 

Back to the odor. It came back with the new machine!  I wash my mask daily; the tubing and tank every three days. I switched from dishwashing liquid to vinegar and water, just in case the detergent was causing the smell. No good. It does not smell immediately when I go to sleep, but it will wake me up two or three hours later. It is repugnant.  Anyone else experiencing this?

Do you have the machine on a good surge protector? You might be getting power surges causing burning inside the works? Like a panhandle burning on a pot that you don't have situated correctly on a stove burner?
Post Reply Post Reply
#3
RE: Respironics Dreamstation problems
Hi Rimaggio,
WELCOME! to the forum.!
Let your Durable Medical Equipment, (DME,) provider know about your problem with this second machine, it should still be under warranty, so keep on calling them 'till you get your machine exchanged.
Hang in there for more responses to your post and good luck with CPAP therapy and getting your problem resolved.
trish6hundred
Post Reply Post Reply
#4
RE: Respironics Dreamstation problems
Please! Other than externaly created surges, like lightning, no such variations occur within our home circuitry. Hardly a possible source of noise.
Post Reply Post Reply



Donate to Apnea Board  
#5
RE: Respironics Dreamstation problems
They replaced the machine on account of the noise. Respironics should investigate although I dare say this may be a random ocurence.  What is definitely not random, but a pattern, is the noxious odor. I am exceeding the cleaning instructions but it still occurs. I am convinced that it can not be "cleaned away". That is certainly something that Respironics needs to investigste and remedy. Do you have any way of making them aware of the issue?
Post Reply Post Reply
#6
RE: Respironics Dreamstation problems
(09-29-2017, 09:29 PM)Rimaggio Wrote: They replaced the machine on account of the noise. Respironics should investigate although I dare say this may be a random ocurence.  What is definitely not random, but a pattern, is the noxious odor. I am exceeding the cleaning instructions but it still occurs. I am convinced that it can not be "cleaned away". That is certainly something that Respironics needs to investigste and remedy. Do you have any way of making them aware of the issue?



Phillips Respironics isn't known for dealing with the end user. You would probably have to go through your DME or whoever the machine was purchased from. There is usually a two year warranty.
OpalRose
Apnea Board Administrator
www.ApneaBoard.com
Dreaming


https://www.sleepfiles.com/OSCAR
OSCAR Chart Organization
Mask Primer
Machine Choices



INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE.  ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.  INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#7
RE: Respironics Dreamstation problems
I had same problem with the clicking. It's coming from the humidifier lid. I got new humidifier and problem solved.
Post Reply Post Reply



Donate to Apnea Board  
#8
RE: Respironics Dreamstation problems
I lowered my humidifier setting and the clicking went away.

2 on heating hose and 2 on humidifier.
Post Reply Post Reply
#9
RE: Respironics Dreamstation problems
Great, that clicking is really irritating.
Post Reply Post Reply
#10
RE: Respironics Dreamstation problems
My friend and I have both noticed this. He recently bought a new water reservoir and says that he no longer smells the burnt plastic smell.
Post Reply Post Reply



Donate to Apnea Board  


Possibly Related Threads...
Thread Author Replies Views Last Post
  [Equipment] Phillips Respironics BIPAP Dream Station 1howardg 13 279 02-20-2020, 01:00 PM
Last Post: 1howardg
  ear and vertigo problems with cpap? mattm1 7 2,121 02-04-2020, 08:01 PM
Last Post: fgiagiari
  Where to download owner manual for Phillips Respironics System One mitcham 4 125 01-29-2020, 08:00 AM
Last Post: OpalRose
  AirFit N20 problems johnno 17 535 01-15-2020, 06:23 PM
Last Post: johnno
Gross [News] Sleep apnea is massively undertreated and costs billions in health problems JoeyWallaby 16 622 01-01-2020, 09:01 PM
Last Post: LeonardoDR
  Respironics Omnilab SorryIamNormal 2 144 12-19-2019, 01:17 AM
Last Post: ApneaQuestions
  Help setting up Respironics Bipap AutoSV Advanced System One SorryIamNormal 12 380 12-13-2019, 10:21 AM
Last Post: Sleeprider


New Posts   Today's Posts






About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.