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S9 data on card not being read
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RickyH Offline

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Posts: 1
Joined: Sep 2012

Machine: S9 Elite
Mask Type: Nasal mask
Mask Make & Model:
Humidifier: S9 Humidifier
CPAP Pressure: 13
CPAP Software: Not using software

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Sex: Male
Location:

Post: #1
S9 data on card not being read
I am faily new to all of this and have just downloaded the ResScan software thanks to the links and info from this forum. The software seems to be loaded ok but it doesn't recognise any data using the card reader in my laptop and won't import it. Do I need to get a special ResMed card reader? The files on the card show as weird file names and won't open with Vista. Am I missing something? I would appreciate any help.

Thanks, Rick
09-15-2012 12:59 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: S9 data on card not being read
(09-15-2012 12:59 AM)RickyH Wrote:  Do I need to get a special ResMed card reader?
Hi Rick, Welcome to the forum
You don,t need any special card reader for the S9. If your laptop doesn't have a card reader slot then any generic card reader is fine.

I don't know the answer to your question. Check the "Sleep Quality" set to ON (Not Usage) in the clinical menu
Follow the download procedure as shown here (post #2)
http://www.apneaboard.com/forums/Thread-...n-3-16-SP1

You may also try download SleepHead
http://www.apneaboard.com/forums/Thread-...e-JediMark
09-15-2012 02:28 AM
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Cutter Offline

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Posts: 324
Joined: Feb 2012

Machine: ResMed S9 Elite
Mask Type: Nasal pillows
Mask Make & Model: Swift LT
Humidifier: Hi5
CPAP Pressure: 12
CPAP Software: ResScan SleepyHead

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Sex: Male
Location: Kansas

Post: #3
RE: S9 data on card not being read
I had a similar problem with my SD Card. I reformatted the card on my computer and it has worked alright since then.

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09-15-2012 07:15 AM
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trish6hundred Offline

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Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: S9 data on card not being read
Hi RickyH, WELCOME! to the forum.! Best of luck to you on getting your SD card issue straightened out.

trish6hundred
09-15-2012 09:50 AM
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vsheline Offline

Advisory Members

Posts: 1,907
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
Mask Type: Full face mask
Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
Humidifier: H5i
CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #5
RE: S9 data on card not being read
(09-15-2012 07:15 AM)Cutter Wrote:  I had a similar problem with my SD Card. I reformatted the card on my computer and it has worked alright since then.

I had a similar problem. All I needed to do was to reboot my computer and make sure the SD card was in my card reader before I launched the ResScan program.

But once my ResMed S9 machine would not read the SD card and the machine froze up with an error message saying memory card could not be read and saying the machine needed service. (I'm not sure but this could have been after removing the SD card by mistake without first turning off the machine and pulling the power cord.)

To turn off power on the frozen machine, no buttons were working so I could only pull the plug. I then tried reformatting the SD card on my computer, but it still did not work in the S9 machine. On a hunch, I reformated the SD card a second time and started the ResScan software, and, using the Settings tab in ResScan, I was able to "connect" to the empty SD card. Still in the Settings tab, I used ResScan to "Erase all data" on the (already reformated and completely empty) SD card.

After the reformatted SD card had been erased by the ResScan software, the SD card worked fine in the S9 machine. Kinda weird. But persistence paid off.

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
(This post was last modified: 09-15-2012 10:25 PM by vsheline.)
09-15-2012 10:18 PM
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