Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account

New Posts   Today's Posts

S9 data on card not being read
I am faily new to all of this and have just downloaded the ResScan software thanks to the links and info from this forum. The software seems to be loaded ok but it doesn't recognise any data using the card reader in my laptop and won't import it. Do I need to get a special ResMed card reader? The files on the card show as weird file names and won't open with Vista. Am I missing something? I would appreciate any help.

Thanks, Rick

Post Reply Post Reply

Donate to Apnea Board  
(09-15-2012, 12:59 AM)RickyH Wrote: Do I need to get a special ResMed card reader?
Hi Rick, Welcome to the forum
You don,t need any special card reader for the S9. If your laptop doesn't have a card reader slot then any generic card reader is fine.

I don't know the answer to your question. Check the "Sleep Quality" set to ON (Not Usage) in the clinical menu
Follow the download procedure as shown here (post #2)

You may also try download SleepHead
Post Reply Post Reply
I had a similar problem with my SD Card. I reformatted the card on my computer and it has worked alright since then.
This post is a natural product. The slight variations in spelling and 
grammar enhance its individual character and beauty and in no way 
are to be considered flaws or defects.
Post Reply Post Reply
Hi RickyH, WELCOME! to the forum.! Best of luck to you on getting your SD card issue straightened out.
Post Reply Post Reply
(09-15-2012, 07:15 AM)Cutter Wrote: I had a similar problem with my SD Card. I reformatted the card on my computer and it has worked alright since then.

I had a similar problem. All I needed to do was to reboot my computer and make sure the SD card was in my card reader before I launched the ResScan program.

But once my ResMed S9 machine would not read the SD card and the machine froze up with an error message saying memory card could not be read and saying the machine needed service. (I'm not sure but this could have been after removing the SD card by mistake without first turning off the machine and pulling the power cord.)

To turn off power on the frozen machine, no buttons were working so I could only pull the plug. I then tried reformatting the SD card on my computer, but it still did not work in the S9 machine. On a hunch, I reformated the SD card a second time and started the ResScan software, and, using the Settings tab in ResScan, I was able to "connect" to the empty SD card. Still in the Settings tab, I used ResScan to "Erase all data" on the (already reformated and completely empty) SD card.

After the reformatted SD card had been erased by the ResScan software, the SD card worked fine in the S9 machine. Kinda weird. But persistence paid off.
Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
Post Reply Post Reply

Donate to Apnea Board  

Possibly Related Threads...
Thread Author Replies Views Last Post
Sad Anyone able to help me read my machine first night pinkkarma 18 518 05-20-2018, 03:24 PM
Last Post: Sleeprider
Surprised [Diagnosis] Help me read my oximeter report? davidhorn93940 1 195 05-17-2018, 09:29 PM
Last Post: Sleeprider
  Problem Getting DreamMapper to Download SD Card Data from Mac OS to DreamMapper Site rr4terps 5 394 04-28-2018, 12:23 PM
Last Post: rr4terps
Exclaimation CPAP Machine Choices - read this before you accept a new machine SuperSleeper 74 63,731 04-26-2018, 07:23 PM
Last Post: HD Fry
  IF I insert an SD card to get data for Sleepyhead will my ResMed still send data theMezz 3 390 04-20-2018, 07:52 PM
Last Post: theMezz
  [Equipment] overwrite old data on sd card piconerd 1 215 03-25-2018, 03:51 PM
Last Post: Walla Walla
  I forgot to return the SD card last night is the data lost? gwc2795 2 249 03-25-2018, 09:39 AM
Last Post: gwc2795

Forum Jump:

New Posts   Today's Posts

About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.