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S9 machine being repaired
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Dawei Offline

Preferred Members-2

Posts: 342
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Other
Mask Make & Model: Respironics "FitLife"
Humidifier: H5i
CPAP Pressure: 10-20
CPAP Software: ResScan SleepyHead

Other Comments: Began CPAP in 2006; spent the first 6 years with a "brick"

Sex: Male
Location: Western North Carolina

Post: #1
S9 machine being repaired
That small, thin pin on the S9's power cord connector that attaches to the back of he machine broke. My DME told me it's a common problem. Of course, without all three pins connecting to the socket, the S9 is no-go. Beside the broken pin, I had been noticing some weird pressures coming from the unit. So, the DME sent it off to ResMed's San Diego facility. When word came back that needed repairs would total $272, my insurance co. said it would be an 80/20 coverage. So, it's being done. The invoice from San Diego lists replacement of both the main PCB plus motor & chassis assembly as well as a new power cord. That sounds like it's going to be essentially a new machine, doesn't it? Only the plastic outer housing will remain original.

P.S. It seems to me like a design mistake to have the machine's power connector where it is, since it's easy for lots of pressure to be put on the power cable at the connector. I've started to put the machine up from the floor to relieve pressure on that power cable and connector on the loaner I'm currently using.
02-08-2016 05:15 PM
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OMyMyOHellYes Offline

Advisory Members

Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

Other Comments:

Sex: Male
Location: Texas

Post: #2
RE: S9 machine being repaired
Yeah - I don't think the floor is a great place for a machine.

OMMOHY
02-08-2016 06:43 PM
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trish6hundred Offline

Advisory Members

Posts: 6,450
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: S9 machine being repaired
Hi Dawei,
Good to hear from you again.
Hopefully, you will get your machine back soon.

trish6hundred
02-08-2016 10:32 PM
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PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #4
RE: S9 machine being repaired
I found that placing my machine on the floor, under the bed, is an excellent place for my machine. There is not any pressure on the cord or the hose.


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02-09-2016 12:19 AM
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Dawei Offline

Preferred Members-2

Posts: 342
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Other
Mask Make & Model: Respironics "FitLife"
Humidifier: H5i
CPAP Pressure: 10-20
CPAP Software: ResScan SleepyHead

Other Comments: Began CPAP in 2006; spent the first 6 years with a "brick"

Sex: Male
Location: Western North Carolina

Post: #5
RE: S9 machine being repaired
The problem that I encountered with the machine on the floor near (never under) the bed was stress on the end of the power cord at its connector because the cord must come up from the floor to the connector where it makes a 90 degree turn. I believe that is what led, over time, to the broken connector pin.
The other, potential problem is the sharp upward turn the slimline hose must make at the machine connector end if the machine is on the floor. Specifically, that sharp upward turn puts stress on the thin, clear tube webbing material. So far, I have not had a hole develop there, but I know it's possible. So, I place the machine a little distance away from the bed to hopefully reduce that possibility.

P.S. Greetings to you, Trish. Thanks for the note.

David
02-09-2016 07:26 AM
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