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S9 making noise
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ypeels Offline

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Posts: 16
Joined: Aug 2013

Machine: ResMed S9 autoset
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: H5i
CPAP Pressure: 8-11
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: New England

Post: #1
S9 making noise
Hi Folks,

My one and a half month old S9 is starting to get loud.
It is making a whooshing noise on inhale and it started to make a low whistling noise on exhale. Sort of like a morning dove! (low whistling sound)

It started out on my nightstand, ended up on the floor and last night I shoved it far under my bed to get some quiet. I even have a white noise machine.

I disconnected the Humidifier unit and plugged my hose directly into the S9, same noise.

Time to return it and get a new unit?
09-06-2013 07:58 AM
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PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #2
RE: S9 making noise
Have you checked the filter? Is the EPR turned on? Oh, and have you checked to hose for any leaks?


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
09-06-2013 08:05 AM
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ypeels Offline

Members

Posts: 16
Joined: Aug 2013

Machine: ResMed S9 autoset
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: H5i
CPAP Pressure: 8-11
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: New England

Post: #3
RE: S9 making noise
(09-06-2013 08:05 AM)PollCat Wrote:  Have you checked the filter? Is the EPR turned on? Oh, and have you checked to hose for any leaks?

Just replaced the filter, (noise still there) EPR has not changed (on level 1) will check the hose. Are they that fragile? Just over a month old?
09-06-2013 09:11 AM
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PsychoMike Offline

Advisory Members

Posts: 551
Joined: Aug 2013

Machine: ResMed S9 AutoSet
Mask Type: Other
Mask Make & Model: Varies with mood, ResMed F10 is my primary
Humidifier: ResMed H5i
CPAP Pressure: 12-17
CPAP Software: SleepyHead

Other Comments: asthma, cyclist upgraditis, just a little crazy (honest :D )

Sex: Male
Location: Alberta, Canada

Post: #4
RE: S9 making noise
The hoses are not *that* fragile, but just like any hose, if it gets kinked it has a great starting point for a leak. If the hose isn't the issue and you've already eliminated the humidifier as the source, then perhaps you will need to have your DME check it out...could be a seal within the unit itself isn't holding up (was your S9 put together on a Friday or Monday? Big Grin )
09-06-2013 01:00 PM
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PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #5
RE: S9 making noise
Also, read this thread http://www.apneaboard.com/forums/Thread-...-Resmed-S9 - it may help you with your noise problem.
09-06-2013 01:37 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #6
RE: S9 making noise
Its common complaint with the S9, luck of the draw ... not all the S9 are affected with the noise and some are louder than others
From what have read, there is no remedy to fix the noise, its something to do with tooling, It,ll cost ResMed millions of dollars to fix the problem but they are not going to do that or recall the affected machines
ResMed had a recall for the S8 ... form memory its for electrical problem

ResMed won some design award for the S9 in 2010, don,t think they might won this award if the facts of noise issues were known

My advice, if the noise is loud enough to disturb you, ask for replacement, some people had the motor replaced and they still had the problem

Other than the noise complaint, S9 is great machine but ResMed is lousy Australian company adament to rip-off Australian users ... shame on them
09-06-2013 03:41 PM
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Tez62 Offline

Monitors

Posts: 837
Joined: Feb 2013

Machine: Resmed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quattro
Humidifier: Resmed
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Melbourne, Australia

Post: #7
RE: S9 making noise
I agree with Zonk, also you don't want to have it on the floor or under your bed as it will pick up dust, you want it back on your nightstand around head high level, time to return it quickly and get a quiet one, mine doesn't make a sound, the only thing I sometimes hear is my breathing which is quiet a nice noise
09-06-2013 03:56 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,067
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #8
RE: S9 making noise
If the noise is still there with a new filter and without the humidifier, yeah, take it back. If it is loud enough to keep you awake, definitely take it back. Explain what you did to try and eliminate the noise. If they refuse, mention the better business bureau.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
09-06-2013 05:35 PM
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trish6hundred Offline

Advisory Members

Posts: 6,450
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #9
RE: S9 making noise
Since it is so new, I would take it back.

trish6hundred
09-06-2013 07:29 PM
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awakeiam Offline

Members

Posts: 8
Joined: Mar 2013

Machine: ResMed s9 Elite & Older Remstar Auto
Mask Type: Nasal mask
Mask Make & Model: ComfortGel Blue
Humidifier: H5i, but not using currently
CPAP Pressure: 9.5
CPAP Software: SleepyHead

Other Comments: RN, Certified Diabetes Educator, Home dialysis program manager

Sex: Female
Location: Monroe, WA

Post: #10
RE: S9 making noise
Ohhh, I didn't realize that S9's had a noise problem. I'm really lucky mine is nice and quiet, especially since I bought the thing on Craigslist.
09-06-2013 07:58 PM
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