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SD card Cover on Back of 560P
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Mykale Offline

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Post: #1
SD card Cover on Back of 560P
Does anyone know of a location to order the small cover for the SD card access on the back of the Philips Respironics System One Auto 560P? I have already checked with online chat at [Supplier #1] and the said I would probably have to call Philips to get a parts distributor.






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05-12-2014 11:17 AM
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trish6hundred Offline

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Machine: Resmed S9 AutoSet for Her
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Post: #2
RE: SD card Cover on Back of 560P
Hi Mykale,
WELCOME! to the forum.!
Hang in there for suggestions and best of luck to you with your CPAP therapy.

trish6hundred
05-12-2014 01:22 PM
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SuperSleeper Offline

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Post: #3
RE: SD card Cover on Back of 560P
I would think that a DME like Supplier #1 would be able to get replacement parts for CPAP, or at least direct you to where you need to go.

One option would be to contact a CPAP Repair facility, like Supplier #27 or Supplier #28 on the Supplier List.

Or, you could attempt to call the manufacturer direct. Here is Philips-Respironics' phone number page for North America:

http://www.healthcare.philips.com/main/about/officelocator/northam/

SuperSleeper
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05-12-2014 02:42 PM
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Mykale Offline

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Posts: 4
Joined: May 2014

Machine: PR System One REMstar Auto
Mask Type: Nasal mask
Mask Make & Model: Mirage FX
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CPAP Software: SleepyHead EncoreBasic

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Sex: Male
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Post: #4
RE: SD card Cover on Back of 560P
Thanks for the replies and direction!
05-12-2014 03:14 PM
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Bama Rambler Offline

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Posts: 213
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Machine: Respironics System One DS460TS
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Post: #5
RE: SD card Cover on Back of 560P
I assume that you have/had a modem on the back of the unit. Are you past the requirement period for the modem?
You should contact the DME that gave you the unit and ask where the card cover is?
05-13-2014 11:44 AM
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jaycee Offline

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Post: #6
RE: SD card Cover on Back of 560P
When I set patients up with a System One with Wi-Fi (only on there until they meet insurance requirements) I put the SD cover in the padded envelope we provide to mail back the wireless device.

Have you checked your bag to make sure it isn't in there somewhere? It's small and pretty easy to miss.

I would call the DME and see if they have any extra. Whenever I have a completely dead machine that is being tossed, I pull off everything removable I can and keep it in my "freebie" drawer in case someone needs it in the future.
05-13-2014 12:25 PM
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Mykale Offline

Members

Posts: 4
Joined: May 2014

Machine: PR System One REMstar Auto
Mask Type: Nasal mask
Mask Make & Model: Mirage FX
Humidifier: PR System One Heated
CPAP Pressure: 7-15
CPAP Software: SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location:

Post: #7
RE: SD card Cover on Back of 560P
(05-13-2014 11:44 AM)Bama Rambler Wrote:  I assume that you have/had a modem on the back of the unit. Are you past the requirement period for the modem?
You should contact the DME that gave you the unit and ask where the card cover is?

(05-13-2014 12:25 PM)jaycee Wrote:  When I set patients up with a System One with Wi-Fi (only on there until they meet insurance requirements) I put the SD cover in the padded envelope we provide to mail back the wireless device.

Have you checked your bag to make sure it isn't in there somewhere? It's small and pretty easy to miss.

I would call the DME and see if they have any extra. Whenever I have a completely dead machine that is being tossed, I pull off everything removable I can and keep it in my "freebie" drawer in case someone needs it in the future.

Yes I have a modem on the back of the unit and have since Dec 30 of 2013. Also I looked completely through the bag that was left and there was no cover to be found.

I did call the DME late yesterday and asked how long the modem was going to be there since my last followup to the Sleep doctor happened months ago. The DME contact told me that he would mail me a SD cover and a pre-printed label to mail back the Modem. Hopefully it will get here in a couple of days. It will sure make the insertion and removal of the SD card a whole lot easier!

Thanks again for the replies and suggestions.
05-13-2014 12:53 PM
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