Just to give a bit of background on what started this mess...
Our old hosting provider was just plain lousy- both at server administration and customer service and support. Their company name started with "Direct" and ended with "NIC".
What started this is that I got an email from the old server hosting people, telling me that my storage space was over the limit and that I needed to delete my files, otherwise face an extra charge for more storage space. At first I didn't understand this, since we were never that close to the limit when we left, but I figured, okay, no big deal, I'll delete the old server files to make more space just to make them happy.
So, I FTP'd into (what I thought) was the old server. I deleted the entire forums folder and all the files within it to make more space. Thing is, after all this was done, I couldn't access the forum website.... uh oh...
I then figured out that the FTP software I was using had the new
server log-in info in it, not the old
server info. (I was using another file manager program lately and hadn't remembered that I changed the login info already to the new server). SO, I really had deleted all our forum files on the new
It was then that I found out that there is no way to restore deleted files easily within my cPanel program for our current hosting provider. (no simple recycle bin type thing for the server files).
So, I had to restore from a complete backup that was done yesterday afternoon by our hosting provider. Thank God they were on the ball and got the restoration done within 2 hours.
Then today, I got a note from our old hosting provider stating that the entire hard drive crashed on our old server and they would have to restore a backup. (thank goodness we got off that hosting service - they were lousy... and I saw this kind of hardware crash coming a mile away (back in May when we switched hosting providers). That old company had lousy everything, including hardware apparently.
Well, all said, losing one day's worth of data is a bad thing indeed... but it could have been much worse.
Thanks for listening.